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Nordstrom

55 E Grand Ave, Chicago, IL 60611-5610
+1 312-464-1515
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Review Highlights
Shoe Shopping

My wife and I just spent the weekend in downtown Chicago for a fun getaway. We have just moved back... read more

Reviewed 1 week ago
Gerald B
,
Ingleside, Illinois
Just a great place to shop

I was visiting friends who live in chicago and even though we have Nordstrom in the suburbs there... read more

Reviewed 27 February 2018
Heather L
,
Chicago, Illinois
via mobile
Read all 110 reviews
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Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
LOCATION
55 E Grand Ave, Chicago, IL 60611-5610
Near North Side
CONTACT
Website
+1 312-464-1515
Write a ReviewReviews (110)
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All reviews
"shoe department"
in 6 reviews
"shopping experience"
in 5 reviews
"great place to shop"
in 3 reviews
"designer labels"
in 2 reviews
"fine jewelry"
in 2 reviews
"michigan avenue"
in 6 reviews
"great shopping"
in 4 reviews
"the magnificent mile"
in 3 reviews
"shoes"
in 10 reviews
"merchandise"
in 6 reviews
"clothing"
in 3 reviews
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1 - 10 of 81 reviews

Reviewed 1 week ago

My wife and I just spent the weekend in downtown Chicago for a fun getaway. We have just moved back to Illinois after living in Germany for three years and I was looking for men's shoes. I was looking for the unusual European style shoes...More

Thank Gerald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2018 via mobile

I was visiting friends who live in chicago and even though we have Nordstrom in the suburbs there nothing better than the one downtown chicago service is always amazing for fine jewelry Adrian is the best at service and knowledgeable with there products and Quality....More

Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

Located in a Mall with a few other nice shops, it’s a huge Nordstrom where you may find a bit of everything. Liked it!

Thank MKV73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 November 2017

While shopping for a coat for the winter season, I was supported by three various sales representatives. They did not push the products, they offered support and feedback. Very likely will visit there again!

Thank Sec0rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017 via mobile

Wanted to visit Nordstrom for years and expected big things but it was just a standard department store albeit designer labels. Lots of the items, especially home type ones like photo frames, were not priced which was frustrating. Bit disappointed to say the least.

Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nordstrom_Reviews, Owner at Nordstrom, responded to this reviewResponded 11 October 2017

Our apologies for any frustration. Please know, we've shared your feedback with our team. -Allie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2017 via mobile

I bought a pair of Gucci shoes at this store a month ago and wore them twice. The second time it was rainy outside and water leaked in the right one. I went in to exchange due to one of them being defective and was...More

Thank arberagushi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nordstrom_Reviews, Owner at Nordstrom, responded to this reviewResponded 28 August 2017

We're sorry to hear this was your experience and can certainly understand your frustration. Do you mind sending us an email at dgtlstrrvwsmb@nordstrom.com with your full name and more details about your visit? We'd like to share your feedback with the Store Manager. -Allie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile

I went here for the Dior's exclusive backstage services from Yelp and I did receive a makeover, however, I was not happy with the makeover that I received. The person who did mine put on six times as much makeup as I normally wear, and...More

Thank Jane V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017 via mobile

We had an amazing experience. We shopped in this beautiful and elegant store. The store manager, Renata, helped us personally and all the people the people that worked there were kind and attentive. It was the anniversary sale and it was festive. We dined there...More

Thank dorisjaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2017 via mobile

We went in here are few times for something to eat and drink and also a look at the shops the food was great as good choice of different types of foods and prices

Thank ken a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2017

Ended up at Nordstrom for some jeans and found some great deals on clothes. Tons of great selection and deals. Usually don't go pass the shoe department but next year will be my first stop.

Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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