We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


55 E Grand Ave, Chicago, IL 60611-5610
+1 312-464-1515
Review Highlights
Not the store service it used to have

Unfortunately, this review pertains to a lot of retail stores that used to be high end and amazing... read more

Reviewed 20 April 2017
Carol Stream, Illinois
The nicest

Quite possibly the nicest Nordstrom I have seen over the years. Well organized, well layed out... read more

Reviewed 6 April 2017
Read all 96 reviews
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent59%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
55 E Grand Ave, Chicago, IL 60611-5610
Near North Side
+1 312-464-1515
Write a Review
Reviews (96)
Traveller rating
Traveller type
Time of year

1 - 10 of 96 reviews

Reviewed 20 April 2017

Unfortunately, this review pertains to a lot of retail stores that used to be high end and amazing in terms of goods offered and service. I went to the lingerie department and the clerk did a fine job. Not an amazing job but okay. Certainly...More

1  Thank kimaB3954PV
Reviewed 6 April 2017

Quite possibly the nicest Nordstrom I have seen over the years. Well organized, well layed out, attentive sales team, overall enjoyable shopping experience. The small "mall" they are attached too leading out to Michigan avenue was slightly disappointing, but this does not take away from...More

Thank Wicked04
Reviewed 1 April 2017

Samples mainly on the clothing side is high class. The hospitality goes hand in hand.A nice way to shop without visiting a mall.Just keep your fingers crossed that not everyone starts shopping on jumping Internet.

Thank Phayao13
Reviewed 31 March 2017 via mobile

I am not a big Nordstrom shopper, but surprised by this particular store in Chicago. Perhaps one of the best men's shoes department in all of Chicago. Designers include Gucci, Prada and Tod's.

Thank Gregrob1980
Reviewed 23 March 2017

... I was rather surprised to see this trendy store turning regular mall that is trying to promote and sell anything and everything , from computers and cars on display to the traditional dept store merchandise, to customers. Plus some vendors with some edgy fashion...More

Thank irina g
Reviewed 15 January 2017 via mobile

Nordstrom has figured out what it takes to survive as a department store in the brave new world of on-line retail: customer service. Every department store (and other retail establishment) will yammer on about customer service, yet Nordstrom knows how to deliver it. I came...More

Thank mbc421
Reviewed 10 January 2017

one of the best Department stores in Gurnee Mall nice carry many brands and varieties of goods nice staff in sales and customer service

1  Thank bnghanem
Reviewed 8 December 2016 via mobile

We did some holiday shopping at Nordstrom on the Magnificent Mile in Chicago last week. I always take longer than my husband who hates to shop! Low and behold, the men's floor has a great little bar that he could sit at and watch sports...More

Thank Leslie B
Reviewed 2 November 2016

Nordstrom's has great customer service and high quality products. This location is located just off of Michigan Avenue at Grand. Their men's sale is worth seeking out. Store is very pleasant and not usually super crowded.

Thank Diane K
Reviewed 21 October 2016 via mobile

Located in a small with an entrance off Michigan at Grand, this upscale clothing store has something that is missing in most retail...customer service. Attentive sales staff are well dispersed around the store, ready to help. This is NOT a discount store, but a high...More

Thank HoosierWisdom
Nearby Restaurants
Joe's Seafood, Prime Steak & Stone Crab
3,063 reviews
.02 km away
Eddie V's Prime Seafood
663 reviews
.04 km away
The Purple Pig
4,496 reviews
.12 km away
3,254 reviews
.11 km away
Nearby Attractions
The Magnificent Mile
12,053 reviews
.19 km away
Tribune Tower
444 reviews
.16 km away
Michigan Avenue Bridge
658 reviews
.18 km away
Wrigley Building
166 reviews
.17 km away
Questions & Answers
Get quick answers from Nordstrom staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines