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My friend & I were visiting Chicago for 1st time & very tired from all the walking. Saw a deal for Balance spa & called to see if they had availability in the next two days. They did and even priced match the deal I...More
Ok, so I was 15 minutes late; one sign in the elevator said spa on floor 5, but theirs no floor 5 button to push, then an obscure sign that you can barely see said to get off on the 4th floor...(where I pass the...More
I pampered myself this time while staying at the PH. My first day I had a mani pedi. It was personal and not rushed. The next day I had the 110 minute Empire facial, a must for more mature gals. Marsha was my technician. Lovely...More
Most of the light bulbs are burnt out and are not being replaced; display cases empty and covered in dust; receptionists cannot describe services or provide change to leave a tip; beauty stations are abandoned; massage was discontinued for months; checkout is always a complicated...More
This is a tough one. Long story short... this is a MAKESHIFT spa with some quality services. NOT worth the price (even with a Travelzoo special).
My background: I'm a Chicago resident, I've frequented spas for 20+ years, predominantly across the US (and internationally whenever...More
Booked Spa day with friend to celebrate her birthday. Was told we had access to fitness center, classes, pool. We did use fitness center and took a Great Yoga class. When going for our massages, There is NO lockers in Spa, you could use lockers...More
This is NOT a SPA. It is a facility that provides services. I had a pedi and a body wrap. Both of the aestheticians did a fine job. But I was looking for a spa day to relax and enjoy myself. First of all, there...More
I have been to a lot of spas and really had high expectations for the spa located in the Palmer House. It leaves some to be desired and I have been to far better. The technicians were very good and seemed to know what they...More
Great staff, fitness facilities top notch but the place is being neglected big time.
Steam room out of order, shower out of order, towel hook missing in locker room, whirlpool spa not even warm, needs to be filled, needs to be painted, depth stickers falling...More
I don't really mind the small rooms or expensive breakfast buffet. My problem is with the service in this "upscale" historic hotel. I have stayed here several times, but this last stay, I had to say, the service was very poor. The Fitness Center, run...More
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.