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American Girl Place

835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
+1 877-247-5223
Review Highlights
Fun and nostalgic

My friend and I stopped in here while walking the magnificent mile. I loved American girl when I... read more

Reviewed 1 week ago
Elizabeth P
via mobile
First visit to American Girl with my 3 and 5 year old

We had a great time here. The girls absolutely loved it. We went on a Sunday at about 10:45am. I... read more

Reviewed 3 weeks ago
Davenport, Iowa
Read all 390 reviews
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  • Excellent63%
  • Very good26%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“hair salon” (24 reviews)
“doll's hair” (12 reviews)
Closed Now
All hours
Hours Today: 10:00 - 20:00
Suggested Duration: < 1 hour
835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
+1 877-247-5223
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Reviews (390)
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1 - 10 of 390 reviews

Reviewed 1 week ago via mobile

My friend and I stopped in here while walking the magnificent mile. I loved American girl when I was young and never got to visit the store. So this was actually a treat to stop in now years later! It's a beautiful store. AG is...More

Thank Elizabeth P
Reviewed 3 weeks ago

We had a great time here. The girls absolutely loved it. We went on a Sunday at about 10:45am. I had not expected quite so many people to be there so I am thankful I had another adult with me since I had 2 littles...More

Thank marybY7122MG
Reviewed 3 weeks ago via mobile

You have to go. Just go with a lot of money or a set amount. You will not believe what it will set you back! But I will say that they are good quality dolls and clothes and you should experience the sheer joy with...More

Thank Maria K
A TripAdvisor Member
Reviewed 15 April 2017 via mobile

I love American girl. All the wonderful things you can do with your doll and have such a creative mind when your playing with your dolls. I go here about 2 times every year and I love it. I get to pick out items and...More

Thank A TripAdvisor Member
Reviewed 31 March 2017 via mobile

52,000 square feet of American Girl wonderland. We spent hours in the store. We missed out at the cafe, it is not a walk up type of cafe. Your children will love you! So much to do, see and experience!

1  Thank Michele H
Reviewed 30 March 2017 via mobile

We had a wonderful visit to the American Girl Store. We went to the Cafe for the tea party. It was a fun experience - cute and a surprising amount and variety of food (cinnamon buns, 4 types of sandwiches, scones, fruit kabobs and then...More

2  Thank hollyrey
Reviewed 28 March 2017

My daughter was so excited to spend time at this store for her 7th birthday at the store. However she was treated so rudely by some of the staff she left a bit disappointed. It really is not acceptable for a place that should cater...More

4  Thank brebren77
Reviewed 28 March 2017

I don't love American Girl dolls, but my daughter does - she enjoyed looking at all the dolls and accessories. Everything is over priced in my opinion but it is what it is and they do it well.

1  Thank Anastasianylon
Reviewed 24 March 2017 via mobile

American girl is known for focusing on having girls achieve their dreams and fulfill all their wishes. It was disappointing to me that the items in the store were so overpriced. I'm lucky that my daughter is easy to please and understands the value of...More

2  Thank Lad618
Reviewed 24 March 2017

I love this place. Servce is great (be sure to check you coat and bags on the first floor), The restaurant is lovely with tasty food, very kind customer associates, and the first floor book area and historical doll section is so fun. Doll hair...More

2  Thank Jill S
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
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Questions & AnswersAsk a question
I would like to att he the tea party with my daughter, however, She has a tree nut/ peanut allergy - so wondering if they have a variety of items to pick from to eat? Thanks
13 April 2017|
Answer Show all 6 answers
Response from Gardener2014 | Reviewed this property |
I don't remember nuts on the menu. They are very helpful and accommodating. There website is wonderful and I have even called them to ask questions. You usually need reservations.
How much does it cost for girl's ear piercing, not for dolls? Thank you.
24 March 2017|
Answer Show all 6 answers
Response from Carolyn B | Reviewed this property |
The cost is $15, and includes 6 pairs of earrings for the doll. Stop by the Doll Salon on your way in to shop, as it's first come, first serve, and the piercing is done behind the scenes. No appointments taken. Also, if... More
LaVonne J
Where can I park
4 March 2017|
Answer Show all 5 answers
Response from ASchnauzer | Reviewed this property |
I parked at Water Tower Place as well using Spot Hero to get a discount. Got a close spot , left coats in car and paid almost half posted rate. But you must do it in advance and estimate your time there.