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Spa at the Peninsula Chicago

108 E Superior St, Chicago, IL 60611
+1 312-337-2888
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Review Highlights
Great people, excellent service received, subpar facility

I love the Peninsula hotel. I visited the spa recently and got both a pedicure and a massage. My... read more

Reviewed 16 April 2018
headred27
,
Buffalo Grove, Illinois
via mobile
Monthly retreat

Been going there for almost 2 years. This is a true gem in our busy city. Quiet, relaxing and an... read more

Reviewed 16 December 2017
bpiperas
,
Chicago, Illinois
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Taking health and fitness to new heights, the 19th and 20th floors of The Peninsula Chicago hotel are entirely dedicated to The Spa. Indulge in modern and traditional treatments, work out at the state-of-the-art Fitness Centre or dive into the half-Olympic length swimming pool surrounded by 20-foot (6 metres) floor-to-ceiling windows looking out over the Chicago cityscape. The Peninsula Chicago has been voted among “America’s Healthiest Hotels” by Health magazine. Please note that the pool will be closed for yearly maintenance from Tuesday, January 17th through Saturday, January 21st. It will reopen Sunday, January 22nd.
  • Excellent57%
  • Very good25%
  • Average9%
  • Poor6%
  • Terrible3%
15 Apr 2018
“Great people, excellent service received, subpar facility”
15 Dec 2017
“Monthly retreat”
Closed Now
Hours
Hours Today: 7:00 am - 9:30 pm
LOCATION
108 E Superior St, Chicago, IL 60611
Magnificent Mile
CONTACT
Website
+1 312-337-2888
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1 - 10 of 30 reviews

Reviewed 16 April 2018 via mobile

I love the Peninsula hotel. I visited the spa recently and got both a pedicure and a massage. My actual services were excellent, and I found the staff at every part of my experience impeccably professional. I was disappointed, however, by a few parts of...More

1  Thank headred27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at Spa at the Peninsula Chicago, responded to this reviewResponded 18 April 2018

Dear headred27, Thank you for visiting The Peninsula Spa and for sharing your constructive review. While we are glad to hear that you enjoyed your services, we are disappointed to hear that you were not satisfied with the layout of the facilitiy. We will certainly...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2017

Been going there for almost 2 years. This is a true gem in our busy city. Quiet, relaxing and an amazing staff make every visit a new experience.More

Thank bpiperas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at Spa at the Peninsula Chicago, responded to this reviewResponded 19 December 2017

Dear Ms. Piperas, Thank you for your loyalty to The Spa and for posting your gracious remarks. We are delighted you have been enjoying The Spa for the last two years, and that you have been pleased with the staff. The team has also enjoyed...More

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Reviewed 3 December 2017 via mobile

Had a couples massage while staying at peninsula for weekend. This was part of the Urban Retreat Escape package. Had treatment together in same room. Therapists were good and attentive. Due to hotel’s location rooms are kind of small and narrow. Have visited a number...More

Thank LThomas1301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at Spa at the Peninsula Chicago, responded to this reviewResponded 5 December 2017

Dear LThomas1301, Thank you for choosing The Peninsula and reserving the Urban Retreat Package. We appreciate your kind review of the staff and services, and appreciate your constructive feedback on the treatment rooms. We are grateful to have been a part of your special weekend....More

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Reviewed 14 November 2017 via mobile

Took a group of 7 out for business and all were thoroughly impressed. We had food and wine catered poolside before our treatments. While it was beautiful and perfectly presented, it was a tad on the hot/humid side. We opened the door to the rooftop...More

Thank DJMXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at Spa at the Peninsula Chicago, responded to this reviewResponded 15 November 2017

Dear DJMXX, Thank you for visiting The Spa at The Peninsula Chicago and for posting your kind reviews. We are delighted to hear you enjoyed dining poolside before your treatments, and that the amenities and staff were to you liking. We are also happy to...More

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Reviewed 5 July 2017

My husband and I decided to splurge at the Peninsula Spa during our short weekend in Chicago, and after a couple of full days of walking everywhere and being tourists, this visit was much-needed! We are glad that we came here. My husband upgraded from...More

Thank Debbie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Manager at Spa at the Peninsula Chicago, responded to this reviewResponded 7 July 2017

Dear Mrs. Debbie L, Thank you for visiting The Spa at The Peninsula Chicago and for sharing your kind review on TripAdvisor. We are delighted to read that you and your husband enjoyed The Spa and our services. Thank you for your gracious recommendation. We...More

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Reviewed 22 June 2017 via mobile

Probably one of the best spa of not the best one in Town and in north America Huge pool , top Level massages and service Must doMore

Thank Alain G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Spa Director at Spa at the Peninsula Chicago, responded to this reviewResponded 23 June 2017

Dear Ms. Alain G, Thank you for visiting The Spa at The Peninsula Chicago. We are honored that you named us one of the best Spa’s in “town” and in “North America.” We all look forward to welcoming you back again soon. Kind regards, Susie...More

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Reviewed 10 April 2017

My daughter and I have done a girls' spa day here for the past several years. The massage therapists are first-rate. I have never had a deep tissue massage anywhere else that compares to here. Other reviewers' complaints are valid...the manicure area is very small,...More

Thank Erwinka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2016

Tried SoulCycle (super fun) and my out of shape self needed some help the next day. Made an appointment online at 2am for the next evening. Nice facility, receptionist did not hesitate when I said I did not want to change into a robe (BIG...More

Thank lisiech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peninsula_CH, Spa Director at Spa at the Peninsula Chicago, responded to this reviewResponded 15 December 2016

Dear lisiech, Thank you for sharing your positive comments on your recent visit to The Peninsula Spa. We are delighted to hear that you enjoyed the Relaxation Room and your Deep Tissue Massage. We hope to welcome you back again soon! Kind regards, Susie Jankowiak...More

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Reviewed 9 October 2016

A Little pricey, but well worth it - if you're looking for the classic spa experience, though, this is the place One thing I can vouch for is the consistency of quality that the Peninsula hotel/spas offer. I've been to 3 Peninsula locations and haven't...More

Thank Caligal87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2016

The massage was great. The staff was attentive and the locker area with steam shower was really well appointed and maintained. Lovely flavored water and cold cucumber towels. The only draw back was the relaxation room, which is one of my favorite parts of any...More

1  Thank Keega16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
...More
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