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  • Excellent58%
  • Very good24%
  • Average8%
  • Poor6%
  • Terrible4%
Travellers talk about
“empire room”(5 reviews)
“brownie”(10 reviews)
Suggested duration: < 1 hour
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17 E Monroe St, Chicago, IL 60603-5608
Downtown / The Loop
+1 312-726-7500
Ways to Experience Palmer House Hilton Historic Lobby
from USD 27.00
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from USD 495.00
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Reviews (50)
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1 - 10 of 45 reviews
Reviewed 2 weeks ago

The Palmer is absolutely gorgeous but AVOID THE BAR. The bartenders are evidently well known to be jerks. We were warned by locals to avoid it but went anyway. They were right. Awful service...actually NO SERVICE....sat for 20 minutes and weren't even acknowledged. Won't make...More

Thank Liz17601
Reviewed 2 weeks ago

This hotel is stunning, as is evidenced by sitting in the lobby and gazing at the ceiling. I greatly enjoyed the bar/lobby area to imbibe a beer, wine, snack before and after dinner. I highly recommend the Charcuterie platter with a lovely Cabernet or an...More

Thank Davina P
Reviewed 2 weeks ago

What a beautiful place, the lobby would not be out of place in a British stately home. The art / plaster work is magnificent. It was being set up for a wedding when we visited so looked amazing.

1  Thank IAN O
Reviewed 2 weeks ago via mobile

The lobby is breathtaking. The detail on the ceiling tiles is amazingly ornate. This lobby is a rebuild from Chicago fire and a testament to the architecture of the gilded age

Thank Claudette C
Reviewed 4 weeks ago

I felt like i was in Europe. Intricate detail on ceiling . You can order a drink and take it all in.

Thank P247
Reviewed 10 August 2018 via mobile

This is the oldest continually used hotel in America apparently. You come in up the stairs to the lobby and it is so ornate, it takes your breath away- from the gilded ceilings to the marble pillars- it is difficult to describe the splendour of...More

Thank AnnieM452
Reviewed 4 August 2018

The lobby reminds you that grand hotels still exist. The hotel was designed and built literally as a gift to a woman (a much cooler reason than a spreadsheet said it would be profitable).

Thank The_Original_NJM
Reviewed 21 July 2018

The hotel has the historic feel, but that is where the positive comments end. Rooms are small. Elevators are slow. Everything seems crowded. Worst part was the executive lounge. I went to the bar to get a Miller Lite thinking it was complementary like most...More

Thank Dan1081
Reviewed 20 July 2018

I had googled for interesting architecture to see while in Chicago, and this came up. We went armed with some history, but were not terribly impressed. We actually thought we were in the wrong spot because we couldn't find the chandeliers; we finally googled for...More

Thank Rooindie
Reviewed 9 July 2018

The lobby is absolutely lovely in every direction, so look all over!! Walk all over. Get a brownie to go. Have a drink, but don't expect speedy service at the bar. My Manhattan wasn't very good, but the other drinks were well made.

Thank Davidamy617
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Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
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