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MAC Day Spa & Hair Studio

3405 Dallas Hwy SW, Ste. 505, Marietta, GA 30064-6425
+1 770-514-2020
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Review Highlights
Owner needs to learn Customer service and general etiquette

The owner does not know how to speak to customers. I received fillers that were done incorrectly... read more

Reviewed yesterday
sharon k
Very unreliable with scheduling

Twice they have cancelled on me, 30 minutes before the appointment for a haircut, because the... read more

Reviewed 1 March 2018
MargeBox
,
Atlanta
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Located in Marietta, Georgia, MAC Day Spa is a full service spa, hair studio, nail salon, medical spa, laser, and weight loss center.
  • Excellent58%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible42%
yesterday
“Owner needs to learn Customer service and general etiquette”
1 Mar 2018
“Very unreliable with scheduling”
Open Now
Hours
Hours Today: 9:00 am - 6:00 pm
Suggested Duration: 1-2 hours
LOCATION
3405 Dallas Hwy SW, Ste. 505, Marietta, GA 30064-6425
CONTACT
Website
+1 770-514-2020
Write a ReviewReviews (7)
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Reviewed yesterday

The owner does not know how to speak to customers. I received fillers that were done incorrectly, I was getting a facial and brought it to the owners attention. She was rude and sat in the room while Kristin (who is wonderful) was doing my...More

Thank sharon k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018

Twice they have cancelled on me, 30 minutes before the appointment for a haircut, because the stylist was running late, and the salon refused to reschedule\squeeze me in later that day. I was not able to schedule with any other local salon nearby since it...More

1  Thank MargeBox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile

Great experience beginning to end. The person who answered the phone (I think perhaps the owner) was so personable and fit me in at the last minute. Since it was my first visit she said the eyebrows would be complimentary. Nyisha (sorry - probably not...More

Thank Judy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin S, Guest Relations Manager at MAC Day Spa & Hair Studio, responded to this reviewResponded 6 November 2017

Thank you for the excellent feedback! It was our pleasure to serve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 11 May 2017

Got a referral from friend about MAC Day Spa. It was our 20 year Anniversary so I purchased a day of pampering for wife and she was thrilled! Great customer service from everyone. Thanks MAC staff for a well deserved break for the wifey! You...More

Thank nsprings179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 15 May 2017

Thank you so much for your great feedback. It is always our pleasure to serve and we are grateful that you chose MAC as your anniversary destination.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2017

I was in town on business and decided to call them up. The result- Amazing service! Definitely glad I found this place! And since I frequent this area, I will be going back!

Thank Megan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 May 2017

Thank you so much Megan. We are very pleased that you had such a great experience and we are looking forward to serving you again in the future. See you at the spa!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2016

I have chronic pain and am in a wheelchair and my masseuse,Claire is always so attentive and wonderful. She listens which is so important and gives me an amazing massage every time. My pain goes down at least 2 points each time.

Thank krisinjuly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 February 2017

Thank you so much for the wonderful review. You deserve only the best and we are blessed to be of service.

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Reviewed 27 May 2016

Have been a customer for almost 2 years - they published a Groupon for two months services cost $136. I went to appointment - they said they could not honor Groupon because it was for New Clients. No where on Groupon did it state that,...More

1  Thank Sue Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 May 2017

Sue Ann, Thank you for the review. MAC is under new management since the incident that you are describing and our policy is to make every effort to honor purchased Groupon's concerning the weight loss program. Every situation is different, but I believe in your...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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