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Alton Towers Spa

Inside Alton Towers Hotel, Farley, England
+44 844 545 7923
Website
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Review Highlights
very disappointing

paid £155 for 2 of us including 2 treatments and lunch. When we arrived we were not told where to... read more

Reviewed 24 October 2015
pjames98
,
Derbyshire
Very Relaxing

Took the other half here for a day and she loved it. The treatments were great apparently. I just... read more

Reviewed 23 October 2015
dorwardpaul
,
Peterborough, United Kingdom
Read all 308 reviews
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Step inside the Alton Towers Spa and find yourself in a blissful oasis of luxurious tranquillity nestled inside the Alton Towers Hotel, the perfect place to let your senses wander and your cares drift away. Spoil yourself with our complete range of personalised spa treatments. Within our Aqua Relaxation Rooms every door opens to reveal a myriad of wonderful surprises. Unwind and refresh mind, body and soul as you wander from the serenity of our pool, to the calm of our Crystal Steam Room, Meditation Room, or our brand new traditional outdoor log sauna.
  • Excellent40%
  • Very good28%
  • Average18%
  • Poor9%
  • Terrible5%
Travellers talk about
“steam room” (39 reviews)
“relaxation room” (21 reviews)
LOCATION
Inside Alton Towers Hotel, Farley, England
CONTACT
Website
+44 844 545 7923
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Reviews (308)
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71 - 80 of 308 reviews

Reviewed 24 October 2015

paid £155 for 2 of us including 2 treatments and lunch. When we arrived we were not told where to go for lunch or treatments - just directed to a horrible changing area. Very small, no private area to change and only 2 showers. 1...More

Thank pjames98
180kate2015, Manager at Alton Towers Spa, responded to this reviewResponded 19 November 2015

Dear pjames98, Thank you for taking the time to review us on Trip Advisor; we are truly appreciative of all feedback, as it allows us to ensure that we are delivering the most amazing experiences to all of our guests. We are sorry to hear...More

Reviewed 23 October 2015

Took the other half here for a day and she loved it. The treatments were great apparently. I just sat and watched and went for a swim which was very pleasant.More

Thank dorwardpaul
180kate2015, Manager at Alton Towers Spa, responded to this reviewResponded 19 November 2015

Dear dorwardpaul, Thank you for taking the time to review us on Trip Advisor; we are truly appreciative of all feedback, as it allows us to ensure that we are delivering the most amazing experiences to all of our guests. We're delighted to read that...More

Reviewed 23 October 2015 via mobile

Ok a fair honest review. 18 quid for 3 hours in the relaxation rooms spot on. The team are amazing the reception is on trend and looks perfect. They informed us on where to go and how to use things as we opted out in...More

Thank cjslaterhot77
180kate2015, Manager at Alton Towers Spa, responded to this reviewResponded 19 November 2015

Dear cjslaterhot77, Thank you for taking the time to review us on Trip Advisor; we are truly appreciative of all feedback, as it allows us to ensure that we are delivering the most amazing experiences to all of our guests. We are sorry to hear...More

Reviewed 16 October 2015

My sister had the brainwave to book us in for a 3 hour session after a day spent at Alton Towers theme park (5.30-8.30pm). After a long day on our feet, it proved the perfect way to relax and, as an added bonus, we also...More

Thank Caroline C
180kate2015, Manager at Alton Towers Spa, responded to this reviewResponded 19 November 2015

Dear Caroline C Thank you for taking the time to review us on Trip Advisor; we are truly appreciative of all feedback, as it allows us to ensure that we are delivering the most amazing experiences to all of our guests. We are sorry to...More

Reviewed 15 October 2015

Have just returned from a visit to Alton Towers Spa. I went with my daughter for afternoon tea and a three hour session in the Aqua Relaxation pools and rooms. We tried all the facilities on offer, various steam and heat rooms, jacuzzi and sensory...More

Thank Valerie W
180kate2015, Manager at Alton Towers Spa, responded to this reviewResponded 19 November 2015

Dear Valerie W, Thank you for taking the time to review us on Trip Advisor; we are truly appreciative of all feedback, as it allows us to ensure that we are delivering the most amazing experiences to all of our guests. It is wonderful that...More

Reviewed 13 October 2015

Visited Alton Towers Spa 12/10/15 having bought a promotional offer from Travelzoo. My girlfriend and I had a great afternoon and enjoyed the spa but most of all the excellent treatments. Positives - The Treatment Rooms The staff are very nice and professional and the...More

1  Thank Stuart A
180kate2015, Manager at Alton Towers Spa, responded to this reviewResponded 19 November 2015

Dear Stuart A, Thank you for taking the time to review us on Trip Advisor; we are truly appreciative of all feedback, as it allows us to ensure that we are delivering the most amazing experiences to all of our guests. We are sorry to...More

Reviewed 10 October 2015

We have been here many times before and we thoroughly enjoy it every time, it is not a high class pretentious spa, it is one you really can relax in and enjoy the company rather than feeling like you have to be silent! It has...More

Thank ttallett
180kate2015, Manager at Alton Towers Spa, responded to this reviewResponded 19 November 2015

Dear Missmonica, Thank you for taking the time to complete a review on Trip Advisor. We're delighted to read that you had a fantastic time during your Spa experience. We're pleased that you enjoyed the detox juices too, and we will be sure to pass...More

Reviewed 6 October 2015

i was instantly greeted by the welcoming staff who were a great help. The facilities are great and so was my back massage. Definitely planning to return soon.More

Thank Shells1314
180kate2015, Manager at Alton Towers Spa, responded to this reviewResponded 19 November 2015

Dear Shells1314, Thank you for taking the time to complete a review on Trip Advisor. We're delighted to read that you had a fantastic time during your spa experience . We're pleased that you enjoyed your massage too, and we will be sure to pass...More

Reviewed 4 October 2015 via mobile

Booked 3hrs relaxation rooms with lunch. Lunch was great definately worth the money ... especially the choc brownie sundae and the staff in the dining room were so friendly and helpful. Changing rooms are on the small side especially when you clash with people either...More

Thank kerriec14
180kate2015, Manager at Alton Towers Spa, responded to this reviewResponded 19 November 2015

Dear Kerriec14, Thank you for taking the time to review us on Trip Advisor; we are truly appreciative of all feedback, as it allows us to ensure that we are delivering the most amazing experiences to all of our guests. We are sorry to hear...More

Reviewed 28 September 2015 via mobile

We came here for a hen do! Was lovely, very relaxing but the spa isn't big enough. The changing rooms were rubbish! Not enough space at all. Also walking across the hotel to get to the food area wasn't good either. Not very good.More

1  Thank Ella S
180kate2015, Manager at Alton Towers Spa, responded to this reviewResponded 19 November 2015

Dear Ella S, Thank you for taking the time to review us on Trip Advisor; we are truly appreciative of all feedback, as it allows us to ensure that we are delivering the most amazing experiences to all of our guests. We are sorry to...More

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