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For the 3rd Time, My ride has NOT SHOWN UP to take me to the Airport! I use this service every weekend this year, flying home, then flying back out.
So this last time, i had a 2 week trip to California, so as i...More
We have used this service for the past several years and always found it very convenient. We have left early in the morning and returned late in the evening, but they have always been on time. The drivers are courteous, helpful, and drive safely in...More
We flew into Tampa for a bachelorette party and were headed to St Pete. There were 7 of us and we were originally going to Uber but we were told Super Shuttle could take us for $80. We opted for this option as we could...More
**When we booked our trip to Tampa I booked a rental car. Upon further investigation I discovered with the lack of parking at the hotel and us not having a clue as to where we were going, we decided to use the SUPERSHUTTLE and I...More
Very disappointed with customer service. when using the phone at terminal red 2 tonight, rep put me on hold twice and then refused to answer the phone several times. an hour later, they finally showed up.
DO NOT USE SUPER SHUTTLE!! NOT reliable. TERRIBLE customer service. YOU WILL MISS YOUR FLIGHT. My ride was scheduled to arrive 04:25PM - 04:40PM. At 4:30, I get a call from the driver stating that the first passengers weren't ready yet and that he was...More
Flew into Tampa and needed to go from the airport to cruise terminal on the same day and then reverse the ride when I returned in five days. I had pre-booked the trip with Supershuttle which was half the price of the cruise line's transportation....More
I'm kind of anal so I would say now! I actually reserved our shuttle in Tampa about six weeks out. But I like doing things early. But my thought would be it's summertime people are traveling to Florida, so now would be the... More
I'm kind of anal so I would say now! I actually reserved our shuttle in Tampa about six weeks out. But I like doing things early. But my thought would be it's summertime people are traveling to Florida, so now would be the time. Do it online and you usually save a couple bucks. And then you know you have seats