The Wizarding World of Harry Potter at Universal Orlando Resort
The Wizarding World of Harry Potter at Universal Orlando Resort
The Wizarding World of Harry Potter at Universal Orlando Resort
5
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
Step inside a world where magic is real. Within Universal’s Islands of Adventure™ theme park you can visit the iconic Hogwarts™ castle and explore Hogsmeade™ village. And, at Universal Studios Florida™ theme park, you can enter Diagon Alley™ to enjoy a multi-dimensional thrill ride, magical experiences, and more. Get ready to explore more of Harry Potter’s world than ever before. With a Park-to-Park Ticket, you can board the Hogwarts™ Express* and travel between both Hogsmeade™ in Universal’s Islands of Adventure™ and Diagon Alley™ in Universal Studios Florida™. *Park-to-Park admission ticket required and additional restrictions apply
Duration: More than 3 hours
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AU$328.42
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- Natalie Starling-BoothBirmingham, United Kingdom1,207 contributionsWhat a magical experienceIt's not surprise The Wizarding World of Harry Potter is ranked No.1 attraction in Orlando, you don't have to be a Harry Potter fan to love this section of the park. We started on Diagon Alley were you can ride Harry Potter and the Escape from Gringotts, this is a 3D ride that takes you on a lovely adventure. We then caught the Hogwart's Express over to the second section of the Harry Potter experience, once here we saw Hogwart's castle and got to ride on Hagrid’s Magical Creatures Motorbike Adventure. In this section of the park, we also got to try a glass of Butterbeer, very nice but quite sickly so we shared ours. This was a lovely part of the park and took up a few hours of our day, but well worth it.Hi there. Thank you for sharing your review. I am so happy to hear that you enjoyed your visit, and that you got to experience some of our wonderful attractions! Aren't the treats across Universal Orlando Resort just delicious? I hope you will check out Bake My Day at Minion Land on Illumination Avenue during your next visit, the cupcakes and macaroons are just delicious! Please come see us again soon. - VictoriaWritten 8 October 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited September 2023Travelled as a coupleWritten 8 October 2023
- Diane NColorado Springs, Colorado1,411 contributionsImmersed in Harry Potter and Loved it!Our last day of the conference was only a partial day, so decided to take in some of Universal Studios. Enjoyed some butter beer, a little sweet for me, had some bangers at The Leak Cauldron, and went on Hagrid's Motorcycle ride. Loved every moment of the shops and park! Total Harry Potter Geek Here!Hi Diane! We appreciate your review! We look forward to seeing you again soon, and I suggest enjoying our newest attraction, Illumination’s Villain-Con Minion Blast, over at Universal Studios Florida on your next visit! - EmilyWritten 16 November 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited November 2023Written 13 November 2023
- Lets cruiseMiami, Florida2,161 contributionsAbsolute heaven for PotterheadaThe Wizarding world part (as well as the others) of Universal studios is so incredibly detailed, no part is left out. Even the restrooms are part of the magic. Lines for the newest attraction (Hagrids forbidden forest) are insane and if you dont have early access or Express pass prepare for 80-120min wait. We managed to get there early in the morning and still waited for 35min. As its usual for all the WW new attraction the lines are long, which made it so much shorter line for my favorite ride in the Hogwarts castle. Was disappointed that they stopped selling Pumpkin juice in bottles though.Hi there. Thank you so much for your review. I am so happy that you continue to enjoy your visits. However, I do apologize for any disappointment regarding attraction wait times and the availability of the item you mentioned. Please be assured that your feedback has been formally documented and will be reviewed by the proper leadership teams. I am thrilled to hear that you enjoyed the theming throughout the lands. Aren't the details throughout the attraction queues and merchandise locations just amazing? Make sure you check out Marvel Superhero Island during your next visit, it is just as immersive! Please come visit us again soon. - VictoriaWritten 30 November 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited November 2023Travelled with friendsWritten 29 November 2023
- StokeexileBanbury, United Kingdom163 contributionsPerfect for HP hardcore fansMy daughter (age 10) wanted to see the HP themed Diagon Alley, the Hogwarts Express and Hogsmead, so off we went. Pro tip: Christmas Day is a great day to visit, hardly any queues. We did all three, rode three times in the train, spent more money on wands than I spent on my first car, and enjoyed the ride in Hogwarts school. It’s all very well done and the rides are state of the art. By the end of the week the holiday crowds had moved in and you can hardly move in the parks so be prepared to queue for all the above. If HP and rides are your thing this will be heaven, if you don’t mind crowds, standing, and queueing.Hi there! Thank you so much for taking the time to leave this review. It's so wonderful to hear you enjoyed my favorite area of the park, as well as that you were able to experience our attractions with minimal waits. Hopefully you were able to check out all of the details throughout the attraction queues, as they help bring everything to life! We can't wait to welcome you back again soon. -SamanthaWritten 31 December 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2023Travelled with familyWritten 30 December 2023
- Kat FChicago, Illinois40 contributionsOut of this MUGGLE world!!Ok, I will admit it, I never finished all the movies, but I did read all the books. I have to say, the whole experience was indeed worth a full day, and all the way through the holiday light show as well. I was even able to get a new wand (and of course test it out at all the designated locations) It really is a wonderful experience even if you have not seen all the movies. And the rides - OUT OF THIS MUGGLE WORLD!!!Hi Kat! We appreciate your review! Thanks for spending the day with us - it's great to hear you enjoyed your visit! We look forward to seeing you again soon, and I suggest enjoying Universal Volcano Bay on your next time! - EmilyWritten 17 January 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2023Travelled soloWritten 16 January 2024
- aimeejemmaGoole, United Kingdom402 contributionsHad the best time ever! A must if you're a harry potter fan!Absolutely fantastic! Being a huge Harry potter fan myself I loved every single minute from both universal and islands of adventure. Diagon alley was my favourite. The theming absolutely unreal I was so happy! Are at both 3 broomsticks and leaky cauldron we had a laugh at the 'English breakfast' but ate it and was tasty.if you are British....it's not a brekkie I'm warning you now ha. It's expensive but you get so wrapped up in it all you don't care honestly! I spent 90 dollars on a jumper from Scotland when I could've gone to Scotland at home ha but who cares! It was so much fun! Absolutely brilliant definitely worth the visit can't wait to one day go back again!Hi Aimee! We appreciate your review! We look forward to seeing you again soon, and I suggest enjoying Universal Volcano Bay on your next visit! - EmilyWritten 27 January 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited November 2023Travelled as a coupleWritten 25 January 2024
- AngLivingston, New Jersey68 contributionsAmazing 🎉🎉🎉I went here with my family to have fun and for vacation and it was a amazing place. I am a HUGE fan of Harry Potter and it was just so amazing. It was so realistic! I got a wand and a robe and it was like I was a wizard for real. The lines were long but definitely worth it and the butter beat was amazing the ride I suggest is Hagrid’s Motorcycle we waited more than a hour for a 3 minute ride but trust me, you don’t want to miss it.Hi there, Thank you for taking the time to leave this review! I'm happy to hear you had an amazing time at our parks and enjoyed your visit. I hope you were able to enjoy my favorite attraction: Revenge of the Mummy! We look forward to seeing you again soon! -LauraWritten 27 March 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited March 2024Travelled with familyWritten 25 March 2024
- Alison SSpringfield, Massachusetts1,042 contributionsWonderful, full-size recreationsUniversal does an amazing job of recreating the movie sets from the Harry Potter movies. The crowds detract from the experience as does the relentless push to sell you some tchotchke or other, but worth a visit if you have Harry Potter lovers along. Gringotts ride is sort of a Spiderman ride knock off, but shorter and not as good. The Hogwarts Express was broken half the day and then the waits were 90 minutes and up....Hello Alison, Thank you for leaving this review. I am deeply saddened to hear of your negative experiences on your recent visit to this area of our park. We here at Universal Orlando Resort pride ourselves on providing a superior entertainment experience, and I regret to learn not everything was a reflection of that. As a feedback-based company, I will be sure to take your comments into consideration as we continue to make improvements to the overall Guest experience. If you'd like to share any additional feedback, please do not hesitate on contacting our Guest Services Team at 407-224-4233 (option 5) or via email at GuestServices@UniversalOrlando.com. Again, thank you for reviewing your experience. I hope you will give us the chance to entertain you again in the future. -RicardoWritten 29 March 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited March 2024Travelled as a coupleWritten 28 March 2024
- JayTeeScotland, United Kingdom11 contributionsGreat fun!Great fun! I’m a real scaredy cat when it comes to roller coasters and very nearly bottled it on this one. Thank you so much to the amazing team members who went above and beyond to get me on the ride. On a side note, the 60 minute wait ended up being only 35 minutes.Hi there! Thank you for taking the time to leave this review. I'm so happy to hear that you enjoyed our attractions with minimal wait times, as well as that our Team Members went above and beyond to provide outstanding service. Hopefully you were able to take in all the hidden details throughout this area of the park, as well as the attraction queues, as they're an integral part of our storytelling. We can't wait to welcome you back again soon! -SamanthaWritten 24 May 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited May 2024Travelled as a coupleWritten 22 May 2024
- Daydream424398671651 contributionAll things Harry Potter at UniversalWe spent a day at Universal studios exploring all things Harry Potter. Day was amazing. Park and facilities are clean. Staff looked happy and very helpful and friendly. Food at leaky cauldron and three broomstick was great and we had 2 rounds of butter beer! It's worth the money. We had a wonderful stress free day!Hi there, Thank you for taking the time to leave this review. I'm so happy to hear you enjoyed your visit with as well as that our Team Members enchanted you with their above and beyond service! Hopefully you had a chance to check out all the details throughout this area of the park, as they add so much to our storytelling. We appreciate you reaching out, and can't wait to see you back again so on! -SamanthaWritten 20 July 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Travelled with familyWritten 16 July 2024
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5.0
41,346 reviews
Excellent
34,556
Very good
4,889
Average
1,260
Poor
380
Terrible
263
Jenna S
3 contributions
Nov 2020
Due to the new "virtual line" you will be discriminated against if you do not have a smartphone. Basically the people who are the richest with the fastest phone are the only ones that will be able to ride the new Hagrid ride. We talked to a family in line who all had the new Iphones and they were able to go on the ride multiple times because they reserved spots for their whole family on their different phones. Meanwhile I've gone to the park, paid for parking every time, and haven't been able to go on. If you call to give a review they say the best they can do is tell you is to go during the week (impossible for working families, I'm a teacher), get there early (I've done this every weekend I've gone), and keep refreshing the app (really takes away from the fun of universal to have to be staring at your phone constantly refreshing, just for you to never be able to get on the ride). I've been to Universal/IOA 5 times since this ride open and still have never been able to ride this ride because of the "Virtual line". I've had to pay $26 every time for parking, but if you tell Universal that their only option is "pay us more money for a more expensive pass that includes parking, then you can come up here more often, but you still may not get on the ride" I don't mind waiting 2+ hours to ride a ride I really want to ride. It's absolutely heartbreaking to not be able to get on the ride because your poor and don't have a good enough phone so they won't let you even get in line.
I called guest services to try to understand better how the line works and the lady I spoke to Mikayla was so rude, in the middle of me talking about my experience she cut me off and said "Well if you let me finish I can tell you my tips (what I listed above)" Basically she didn't want to hear any feedback about the park, only read a script she is told to read to the customers. I asked to speak to someone else and she said she is capable of getting my message to others. I don't know how she plans to do that since she wouldn't even listen to my experience. I always loved Universal, but there current virtual line system, rude employees (some are very nice, but some are extremely rude), and lack of customer service (they used to be much better).
I called guest services to try to understand better how the line works and the lady I spoke to Mikayla was so rude, in the middle of me talking about my experience she cut me off and said "Well if you let me finish I can tell you my tips (what I listed above)" Basically she didn't want to hear any feedback about the park, only read a script she is told to read to the customers. I asked to speak to someone else and she said she is capable of getting my message to others. I don't know how she plans to do that since she wouldn't even listen to my experience. I always loved Universal, but there current virtual line system, rude employees (some are very nice, but some are extremely rude), and lack of customer service (they used to be much better).
Written 30 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you very much for taking the time to tell us more about your experience, and I am sorry to read you have not had the best visits with us. I can understand the frustration you have described in not being able to yet reserve a Virtual Line for this very popular attraction, and I do apologize your experience contacting Guest Services was not what you were expecting. Our Guest Services Team Members document the feedback of all of our Guests so we can continue to learn from your experiences and work to improve. We will share this feedback you have provided with the proper teams.
I encourage you to send an email to GuestServices@UniversalOrlando.com or call 407-224-4233 as well as reference this TripAdvisor review in your conversation so you can be properly taken care of. I am confident our Guest Services team will turn this experience around for you.
-Jason
Written 1 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S P
2 contributions
Apr 2021 • Family
This attraction is a must! The experience is like no other and worth the wait. A tip for future travelers the best thing you can do is get to the park first thing in the morning and get in line for this attraction first. You cannot take any items in with you such as purses or bags so you will be prompted to go to the lockers that are right next to the attraction. The cost for the locker is $2.00 and you can pay using your debit card. I would not recommend this attraction for children under 6 yrs old. Overall experience was awesome!
Written 8 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there!
Thank you for your review. I am happy to hear that you had a great visit to our park! We appreciate your recommendations for our future Guests. I also love the attractions in this area! We hope to see you again soon.
-Brianna
Written 13 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jobo14
Chesapeake, VA263 contributions
June 2020 • Couples
Visited during the virus pandemic hearing and being assured that safety and health precautions would be in place. However that was not the case. I was one of very few wearing a face covering; people were not following one way traffic lanes and crowds were milling around haphazardly. Harry Potter area was packed with people not behaving responsibly so I did not feel comfortable enough to even walk in any stores or down any alleys. Attraction Lines were long and winding right down the middle of the walkways with people walking back and forth. I was disappointed that once I finally got to visit, I felt too crowded and not at all safe from the many others who were not practicing social distancing or mask wearing. So I quickly glanced around, took a few pictures while trying to hold my breath and avoid running into people and moved on to a different area. Was not a good experience at all. Workers were not attempting to correct issues either. Don’t go now! Wait until later if you are at all concerned about your own health or your family’s well being. Hand sanitizer was not available in many areas. Some wipes at food/eating stands.
Written 3 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you for taking the time to share your review. I am sad to hear that during your visit there were Guests not complying with the safety guidelines. We would never intentionally want Guest to feel unsafe during their visit, so I apologize to hear that this was your experience. We take this feedback very seriously, and I have taken the liberty of documenting this so that the appropriate teams are aware of what you described. If you wish to talk more about your visit, do not hesitate to contact our Guest Service team at 407-224-4233 option 4 or by email at GuestServices@universalorlando.com. I hope to see you again in the future.
- Angela
Written 5 July 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marabellelee
Sarasota, FL20 contributions
Jan 2020
We have been annual pass holders to universal for the past 5 years. We obviously love the place and particularly Harry Potter’s world. We live in Florida and try to go 3-4 times a year. We used to be able to go in January and have some reprieve from the tourist crowds. No more. We are on our way home now and while we did manage to do most of the rides (express passes of course) the Hagrids ride was a 70 minute wait. We tried several times over 3 days to get on with shorter wait time but could not. The line is frustrating because people walk by (in the single rider line) when the single rider line is not open. We asked if we could go single rider and were told no several times throughout the line. When we finally reached the front of the line we found a single rider line up!?!? Many people waiting in line were frustrated, need to work on that universal! Need to entertain more in this line, offer water, have a bathroom accessible, show Harry Potter videos -do more. Also was disappointed with the locker fee, really!?! $300 tickets and you charge for lockers to go on rides? Anyway hagrids IS an awesome ride but will NEVER wait that long again. Hopefully universal will figure it out.
Written 19 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Marabellelee,
I am glad we met certain expectations; however, I am disappointed we did not meet others. Thank you for taking the time to tell us about your experience. I am very happy to hear that you enjoyed our newest attraction! It is our goal to immerse you in the fun and exciting worlds where you can create memories unlike anywhere else! I hope you will give us another opportunity in the near future to see all that we have to offer at the parks. I look forward to welcoming you back for many more years to come!
- Aliya
Written 20 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheTravelingTwoo
Dallas109 contributions
Mar 2020 • Family
Always love going to Hog Mead and Hogs Mead awesome. Ride the train. Do both areas. The restaurant that serves chicken, roasted corn and baby potatoes is good food for a reasonable price.
Written 11 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you for your review. It sounds like you had a great time exploring our park! You make some amazing suggestions for our future Guests. This is also one of my favorite places to grab a meal at one of the different venues. We hope to see you again soon!
-Brianna
Written 12 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Larissa M
South Windsor, CT162 contributions
June 2019
They did a fantastic job making this very realistic and fun! Felt like we were definitely in wizarding world. If you want to see all of Harry Potter at Universal, you'll need to buy tickets for both parks (and that's the only way to ride the Hogwarts Express). Makes it very expensive, but we felt it was worth it after having enjoyed it.
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you so much for your positive feedback. I am absolutely thrilled you enjoyed every aspect of the rest of the park during your visit. I hope you were able to enjoy a refreshing drink and food while at the parks. I appreciate your helpful tip for our future Guests and I hope you had the chance to enjoy the many attractions we have to offer. We strive to provide our Guests with a superior entertainment experience at prices that are competitive with similar attractions in the area. I'd suggest visiting our Deals & Specials page on our website for current promotions on your next visit. I hope you come back very soon to continue enjoying the fun!
-Aliya
Written 4 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adventures of Frank and Brandi
Marlton, NJ350 contributions
Feb 2020 • Couples
Absolutely amazing! Totally worth the cost and a must do! Great for both kids and adults! They did a fantastic job or capturing the details from books and movies and making them come alive! It was my husband and I and we lived it. The rides were awesome and you felt like you were really part of the adventure! Long wait times sometimes so but express passes or at least be sure to use the universal app to watch the edit times and get to the rides when they are low ! Must buy 2 park..park to park passes to ride hogwarts express and will at least need 2 park to do HP on both parks !
Written 27 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Brandi and Frank!
Thank you for your feedback! I appreciate you taking the time to provide such a detailed review of your experience, to assist our future Guests with making plans for their vacation. I am very happy to hear that you enjoyed our Express Passes, for many of our attractions. It is our goal to immerse you in the fun and exciting worlds where you can create memories unlike anywhere else! I am glad that you did, and I hope you come back very soon to continue enjoying the fun!
-Aliya
Written 27 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James K
2 contributions
Oct 2022 • Family
Ok, so 1 star is a little extreme. There are many wonderful things about the sets created for Wizarding World- especially Hogwart’s Castle itself, but universal Studios doesn’t come close to creating the magic that Disney does.
First off, Universal suckers you into buying 2 park passes to go to WW even if you could care less about the other parts of the park. Hulk coaster. No thanks.
Wizarding World should be it’s own park with one park entry and 4 times the size. It would make much more sense so they wouldn’t have to break the magic of HP.
But of course Universal figured out a way to make you pay double the price of Disney for a tiny theme park. There are only 4 rides at WW and it’s very small! I can think of dozens of missed opportunities! How is there not a ride with Ron’s flying car or the forbidden forest or ministry of magic? Or the Dursleys?
Especially when you’re squished into diagon alley with 10,000 other people and waiting in 2-3 hour lines. It’s thievery really. And we went on a weekday in October so it was “less crowded”. I literally can’t imagine peak season.
For my family of 4 I paid an extra $600 for the “express” pass to skip the lines. What a joke. We still had to wait 30-60 minutes per ride since they clearly oversold the express passes. They need to limit those! There were so many angry people in lines.
Also, we paid for an expensive hotel, arrived at rope drop for early park admission and by the time we walked to the Hagrids ride at the back of the park the wait was already 2 hours so we had to skip it. Insane!
Universal parks should be ashamed of themselves. These people save for months/years to be able to afford a $2000+ day and it’s crowded, claustrophobic and disappointing to the biggest Harry Potter fans.
First off, Universal suckers you into buying 2 park passes to go to WW even if you could care less about the other parts of the park. Hulk coaster. No thanks.
Wizarding World should be it’s own park with one park entry and 4 times the size. It would make much more sense so they wouldn’t have to break the magic of HP.
But of course Universal figured out a way to make you pay double the price of Disney for a tiny theme park. There are only 4 rides at WW and it’s very small! I can think of dozens of missed opportunities! How is there not a ride with Ron’s flying car or the forbidden forest or ministry of magic? Or the Dursleys?
Especially when you’re squished into diagon alley with 10,000 other people and waiting in 2-3 hour lines. It’s thievery really. And we went on a weekday in October so it was “less crowded”. I literally can’t imagine peak season.
For my family of 4 I paid an extra $600 for the “express” pass to skip the lines. What a joke. We still had to wait 30-60 minutes per ride since they clearly oversold the express passes. They need to limit those! There were so many angry people in lines.
Also, we paid for an expensive hotel, arrived at rope drop for early park admission and by the time we walked to the Hagrids ride at the back of the park the wait was already 2 hours so we had to skip it. Insane!
Universal parks should be ashamed of themselves. These people save for months/years to be able to afford a $2000+ day and it’s crowded, claustrophobic and disappointing to the biggest Harry Potter fans.
Written 15 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi James.
Thank you for your review. I am sorry to hear of any disappointment regarding your visit. It is never our intention to disappoint or inconvenience our Guests, and I sincerely apologize if your visit did not reflect these values. I am happy to hear that you enjoyed the atmosphere of our park. The Universal Express Pass is designed to reduce the wait time by approximately half. This means there still may be a wait during busier times of year, though it would be significantly reduced in comparison to the posted wait time. I apologize if this information was not properly presented to you. I am also sorry to hear of your disappointment regarding our ticket prices. We strive to provide our Guests with a superior entertainment experience at prices that are competitive with similar attractions in the area, and I sincerely apologize for any disappointment. Please be assured that your feedback has been formally documented, and will be reviewed by the proper leadership teams. We would like to hear more from you. At your convenience, please contact our Guest Services Team at 407-224-4233, or GuestServices@universalorlando.com and reference your review username. Thank you for your time, and I hope you will consider visiting us again.
- Victoria
Written 16 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Samantha C
Greenwich, CT30 contributions
Aug 2021
I went with my 11 year old son mid August. We went mid week thankfully as when we left on a Saturday I could tell just at my hotel how packed it was going to be! My advice is to get there early. We were in the Dockside hotel so we had early access. We were on the bus by seven and in line by 730. We entered the park at eight when it opened and although there were still hundreds of people entering at this time we were able to go straight on the Hagrid roller coaster and also the Harry Potter Forbidden Journey ride.
I generally am a scaredy-cat and don't like roller coasters but my son begged me to go on the Hagrid ride with him. The first time I was petrified, it is really fast but the second time I just enjoyed it knowing what was coming. The harry potter forbidden journey was not for me. Anyone who gets carsick and seasick like I do will feel really sick and dizzy on this ride. My son thought it was OK but I had to close my eyes for at least half of it.
Because we got there at the opening time we were able to go on both rides straight away. If you get there after lunch or even after 9ish you will have to join long lines on the virtual app for the Hagrid ride.
The rest of the Harry Potter world was pretty cute but not mind blowing. My son was not that interested in the virtual wand part. We saw lots of people trying to use them but they didn't always work well. They cosy $59 each and honestly I think you can do the wizarding world without them. We went to the Olivander store where they choose one child and go through a little wand skit. It was a bit boring and of course it's all about buying the wand at the end.
The butter beer is not cheap, but r got a the frozen one and it was delicious. If you don't get it early in the day or late at night there will be long lines. We went into the Three Broomsticks and didn't have to queue, but we didn't love the menu so we left.
On our last night we went into the park around 8 PM. My son was excited to go on the roller coasters and didn't have to wait too long and then around 845 we went back over to Hogwarts to see the light show on the castle which was really special.
We got the Hogwarts express a few times back-and-forth from the parks and never had to wait more than a few minutes. They show in the train is different in both ways so it's worth taking it both ways.
Overall it was really fun, but there isn't that much to do outside the 3 rides. The Flight of the Hippogriff ride is just an old fashioned and pretty lame rollercoaster. The other 2 rides are pretty cool and that is it. Walking around is fun for a little while but then you realize you have seen it all pretty quickly.
I generally am a scaredy-cat and don't like roller coasters but my son begged me to go on the Hagrid ride with him. The first time I was petrified, it is really fast but the second time I just enjoyed it knowing what was coming. The harry potter forbidden journey was not for me. Anyone who gets carsick and seasick like I do will feel really sick and dizzy on this ride. My son thought it was OK but I had to close my eyes for at least half of it.
Because we got there at the opening time we were able to go on both rides straight away. If you get there after lunch or even after 9ish you will have to join long lines on the virtual app for the Hagrid ride.
The rest of the Harry Potter world was pretty cute but not mind blowing. My son was not that interested in the virtual wand part. We saw lots of people trying to use them but they didn't always work well. They cosy $59 each and honestly I think you can do the wizarding world without them. We went to the Olivander store where they choose one child and go through a little wand skit. It was a bit boring and of course it's all about buying the wand at the end.
The butter beer is not cheap, but r got a the frozen one and it was delicious. If you don't get it early in the day or late at night there will be long lines. We went into the Three Broomsticks and didn't have to queue, but we didn't love the menu so we left.
On our last night we went into the park around 8 PM. My son was excited to go on the roller coasters and didn't have to wait too long and then around 845 we went back over to Hogwarts to see the light show on the castle which was really special.
We got the Hogwarts express a few times back-and-forth from the parks and never had to wait more than a few minutes. They show in the train is different in both ways so it's worth taking it both ways.
Overall it was really fun, but there isn't that much to do outside the 3 rides. The Flight of the Hippogriff ride is just an old fashioned and pretty lame rollercoaster. The other 2 rides are pretty cool and that is it. Walking around is fun for a little while but then you realize you have seen it all pretty quickly.
Written 15 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there!
Thank you for your review! I'm thrilled that you were able to experience every attraction in that area! Isn't the detail in the queues just amazing? There are some really tasty treats too! I'm sorry to hear that you feel you got through the area too quickly! It is never our intention to disappoint our Guests. Please be assured that your feedback has been formally documented and will be sent to the proper leadership teams for review! If you would like to provide additional feedback, please reach out to our Guest Services Team at 407-224-4233 or GuestServices@universalorlando.com. We hope to see you again soon!
- Victoria
Written 17 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kate H
Colorado156 contributions
Apr 2022
Boy did we love our time in WWHP! Hogsmeade was packed with people pretty much all day except the first 30min or so and the last 90min or so (on April hours). Diagon Alley was also busy but is a bigger space so we didn't feel as crammed in. So, we tried our best to go early and late to enjoy the less busy times. Casting spells is SO fun and we went three times a day to do just this. Looking in shop windows and shopping, taking in the scenes from HP was very magical. We recommend the castle light show and Tales of Beedle the Bard shows at least once. Get some mail postmarked at the Owl Post, pick a wand (or have one pick you!), try butterbeer of all kinds and just enjoy the scenery. Come with an express pass if you want to do any rides without long waits. This place is very busy and popular but that's because it is SO rad.
Written 25 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Kate.
Thank you for your review. I am thrilled to hear that you enjoyed your visit. Isn't this land just so cool? I love looking at all of the details in the attraction queues! Make sure you check out some of the amazing photo opportunities next time. Thank you again for the amazing review, and I hope you’ll visit us again soon!
- Victoria
Written 28 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We plan a visit mid February, first timers Should I expect long lines? Trying to curb the expenses and see if i can do without express pass:)
Written 18 November 2024
We plan a visit mid February, first timers Should I expect long lines? Trying to curb the expenses and see if i can do without expense pass:)
Written 18 November 2024
It is doable without express pass but some of the lines will get long. Plan on hitting the rides you want to ride the most first thing in the morning.
Written 27 December 2024
What is the policy for Hagrids motor bike ride and others, are fanny packs allowed on the rides? Or do all bags need to go in lockers? Thanks
Written 31 August 2024
I'm a 77 year old and wonder how intense the Forbidden Journey ride is? A lot of shaking and rapid movement is not for me.
Written 4 February 2024
Hi Tom. This ride simulates dramatic aerobatics. The ride vehicle will suddenly accelerate, stop, turn, climb, and drop. For more information, I recommend checking out our Guide for Rider Safety and Accessibility on our website or speaking with a Team Member at the attraction once you arrive!
-Katie
Written 8 February 2024
Noel E
Houston, Texas
Hello, I have purchased the Premier Vacation Package and was just wondering if this includes the breakfast at the Three Broomsticks or the Leaky Cauldron? or for the breakfast I would have to purchase any additional things?
Written 9 October 2023
Hi Noel, I recommend reaching out to our Vacation Package Team at (800) 711-0080 for more information regarding your reservation so they can look into what is included in your specific package.
-Katie
Written 14 October 2023
some where ovee... r
Tennessee
I bought my wand a few years back and I was thinking about asking to get a repair. But when i was in the shop i did not see my wand so would they still be able to give my wand a repair?
Written 16 March 2023
Hi there, for the best assistance with this, I do recommend speaking with Guest Services at 407-224-4233 before your visit. You can also speak with our Merchandise Team Members at our primary merchandise locations - Universal Studios Store (in CityWalk), Universal Studios Store (in Universal Studios Florida), and Island Trading Company (in Islands of Adventure).
-Chrisy
Written 4 April 2023
I have two interactive Ollivanders wands but both of the sensors are scratched. One of them I bought a very long time ago and have lost the receipt and the other a friend gave me. Is there a way to get them repaired without needing the receipt?
Written 26 February 2023
Hey Sasha, we definitely encourage speaking with the Team Members at our primary merchandise locations - Universal Studios Store (in CityWalk), Universal Studios Store (in Universal Studios Florida), or Island Trading Company (in Islands of Adventure) - for the best assistance with this item!
-Chrisy
Written 4 April 2023
Can people with handicap plates park for free at Universal Studios and WDW
Written 1 February 2023
Hi Kimberly!
Guests seeking ADA accessible parking would still pay the standard rate. A valid Handicap Placard must be presented upon arrival to our Parking Toll Plaza to be directed to the proper area.
-Olivia
Written 10 February 2023
Hi Laura, yes! You can bring your wands back to the parks from your last visit, to continue doing magic around Universal Studios Florida and Islands of Adventure!
-Chrisy
Written 20 September 2022
If i was to purchase a 2 day 2 park tik i would be able to ride hogwarts express?
Written 1 June 2022
Hi Christina!
Park-to-Park Admission will be required to experience this attraction, as you would need access to both parks in the same day. Keep in mind when selecting your tickets, we do offer both a One-Park-Per-Day and a Park-to-Park option. I hope this helps!
-Olivia
Written 7 July 2022
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