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Universal's Volcano Bay

Closed Now: 10:00 am - 6:00 pm
Open today: 10:00 am - 6:00 pm
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ADMISSION TICKETS (1)
Universal Orlando Tickets - USA / Canada Residents
from USD 179.99*
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ADMISSION TICKETS (1)
Universal Orlando Tickets - USA / Canada Residents
from USD 179.99*
Why Book on TripAdvisor?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information
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Traveller Overview
  • Excellent32%
  • Very good19%
  • Average11%
  • Poor12%
  • Terrible26%
Travellers talk about
“lazy rivers”(192 reviews)
“cabana bay”(131 reviews)
“water coaster”(85 reviews)
About
Water is Life. Life is Joy. That's the philosophy celebrated at Universal's Volcano Bay™ water theme park. It's the carefree attitude the fabled Waturi islanders have embraced on their Pacific isle for centuries. Now you can live the Waturi way at...more
Closed Now
Hours Today: 10:00 am - 6:00 pm
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Suggested duration: More than 3 hours
Contact
6000 Universal Blvd, Orlando, FL 32819-7640
Website
+1 407-363-8000
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Reviews (3,497)
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All reviewslazy riverscabana baywater coasterdrop slidevirtual queuingbody slidesrapid rivertube slidesuniversal appearly accessearly admissionwater park in orlandogreat water parkuniversal resortlongest waitbig ridestheme park
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1 - 10 of 2,981 reviews
Reviewed 2 days ago via mobile

Visited VB for the first time and have to say, this is one of the best water parks I’ve visited. The Tapu Tapu thing, is a great idea no waiting in long lines for hours. You simply register at a ride, tells you how long...More

1  Thank MontonMatt
UOGuestServices, Guest Relations Manager at Universal's Volcano Bay, responded to this reviewResponded 2 days ago

Kia Ora! Thank you very much for taking the time to leave us your feedback. I am thrilled to read you enjoyed your visit to Volcano Bay and especially enjoyed TapuTapu, Virtual Line, and TeAwa The Fearless River. Personally, I absolutely adore the convenience of...More

Reviewed 3 days ago via mobile

This park is the best water park. You do not have to wait on any lines. The park gives you a digital wristband when you get in. You use the wristband to secure a spot on the ride of your choice. Instead of waiting in...More

1  Thank stephaniepuentew2018
UOGuestServices, Guest Relations Manager at Universal's Volcano Bay, responded to this reviewResponded 2 days ago

Hi Stephanie! Wow, I'm so happy to hear you think our waterpark is the best out there! Our TapuTapu system was made so that you, the Guests, would be able to maximize their time in the park. This means less time standing in a physical...More

Reviewed 3 days ago

I enjoyed my time at the park. The day I went, it was pretty light, most rides were ride now and the longest was probably 30 mins. There are rides for everybody. The Tapu Tapu is a great idea but I believe you should be...More

1  Thank Trevon M
UOGuestServices, Guest Relations Manager at Universal's Volcano Bay, responded to this reviewResponded 3 days ago

Hi Trevon, Thank you so much for taking the time to share your review and recommendations with us! I'm so glad to hear you and your family had a great time in our parks and enjoyed our attractions! I hope we see you again soon!...More

Reviewed 3 days ago via mobile

Everything felt a bit crammed in and overcrowded when we were there. Wouldn’t visit again, much preferred Typhoon Lagoon.More

1  Thank Jules6262
UOGuestServices, Guest Relations Manager at Universal's Volcano Bay, responded to this reviewResponded 3 days ago

Hi Jules, Thank you for your candid feedback regarding the layout of our park. If you would like to discuss your visit further, please contact our Guest Services Department at 407-224-4233 option 4 or via email at GuestServices@universalorlando.com. Thank you for your review, and I...More

Reviewed 3 days ago

I have been to all of the Orlando water parks and here is the good and bad of Volcano Bay in comparison to the other local options. Volcano Bay is great and different because of their technology. The TapuTapu bands saves you waiting an hour...More

1  Thank Dawn C
UOGuestServices, Guest Relations Manager at Universal's Volcano Bay, responded to this reviewResponded 2 days ago

Hi Dawn! I'm so happy to hear you enjoyed using our TapuTapu system! It really is an all-in-one wearable made to make your experience better and to maximize your time in our park. I hope you had a chance to try out all the interactive...More

Reviewed 3 days ago

Great water park. It has everything that you can imagine, waves, roller coasters even a beach. Food was very good and reasonably priced.More

2  Thank rosemaryparkhouse
UOGuestServices, Guest Relations Manager at Universal's Volcano Bay, responded to this reviewResponded 3 days ago

Hi Rosemary, I'm so glad you had a great time! I'm so glad you enjoyed the food at the park. I hope you had a chance to try one of my favorite snacks, a Waturi Fusion ice-cream! Thank you for your review, and I hope...More

Reviewed 4 days ago

I wasn't expecting having to catch the buses to the park on arrival but it works smoothly and only takes 5 minutes. The park is well done and themed to a high level as you would expect. You get given a watch like device so...More

1  Thank mattsykes1980
UOGuestServices, Guest Relations Manager at Universal's Volcano Bay, responded to this reviewResponded 3 days ago

Hello Matt, I'm so happy to hear you had a great time at Volcano Bay! I'm so glad you enjoyed our thrilling attractions and provided some wonderful recommendations for future Guests! Thank you so much for taking the time to send us your feedback, I...More

Reviewed 4 days ago

We stayed over a week in Universal Resort (loews portofino) with access to all 3 theme parks. We went to Volcano Bay one day and decided to never go back. Horrible experience. Many negatives: You do not get universal express in volcano bay while you...More

2  Thank Benito L
UOGuestServices, Guest Relations Manager at Universal's Volcano Bay, responded to this reviewResponded 3 days ago

Hello Benito, I'm so sorry to hear about the experience you described at Volcano Bay. I was very disappointed that we let you down with the TapuTapu and Virtual Lines. The point of the TapuTapu is to create an easy and stress-free visit, allowing you...More

Reviewed 4 days ago

It was fun, that God for the $700 Cabana-yep you read right $700, it was raining and we had an infant in our group so really that was our only option. However our Cabana Server was the BEST!!!! Volcano Bay watches, hmmm no wait time,...More

2  Thank Yvonne V
UOGuestServices, Guest Relations Manager at Universal's Volcano Bay, responded to this reviewResponded 3 days ago

Hello, Yvonne! Thank you for taking the time to leave us your review about your visit to Volcano Bay. It makes me glad to read you loved your cabana rental, your server, and TeAwa The Fearless River. Personally, I love the cabana rentals since they...More

Reviewed 4 days ago via mobile

What a day.... Slides,waves, beeches ,roller coasters it had it all... Kids loved it and I did too.. Missed the misses coming out the slide to a 6 ft drop to a pool... daughter said it was hilarious... Had a cabana and there was a...More

1  Thank steve c
UOGuestServices, Guest Relations Manager at Universal's Volcano Bay, responded to this reviewResponded 3 days ago

Kia Ora, Steve! I am thrilled to read you and your family had such a wonderful visit with us and especially loved our attractions and your cabana rental. I always love to read when my fellow Team Members have been especially helpful, and I'm so...More

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Questions & Answers
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Rperi
13 September 2018|
AnswerShow all 2 answers
Response from Kay7171 | Reviewed this property |
We just came back from there we were there bank holiday weekend Sunday Monday Tuesday. It was very quiet all the American, Uk and Irish kids are back in school. I personally dont think you will have a problem this time of... More
1
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bec1510
7 September 2018|
AnswerShow all 5 answers
Response from Kay7171 | Reviewed this property |
Yes this is exactly what we did last week while we were there. We went to the water park until 1ish and then into the park after showers around 2-30 3pm. I know opening times were longer last week though so im not sure of... More
0
Votes
beachbabeLeeds
25 August 2018|
Answer
Response from UOGuestServices | Property representative |
Hi! I recommend visiting Guest Services when you arrive to the park for assistance with exchanging your currency. We look forward to seeing you soon! -Meaghan
0
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