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Lapis Spa

4441 Collins Ave, Fontainebleau Miami Beach, Miami Beach, FL 33140-3227
+1 305-674-4772
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Review Highlights
All around INCREDIBLE EXPERIENCE

This past Sunday my girlfriend and I attended Lapis Spa to celebrate her birthday. We arrived nice... read more

Reviewed 2 days ago
mark l
Great blowdry!

Lapis Salon was amazing! My stylist was great, she did exactly what I wanted and she use Moroccan... read more

Reviewed 2 weeks ago
yo_bechy
,
South Miami, Florida
Read all 345 reviews
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Overview
  • Excellent78%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible4%
Travellers talk about
“rain room” (34 reviews)
“mineral pool” (25 reviews)
“steam room” (30 reviews)
LOCATION
4441 Collins Ave, Fontainebleau Miami Beach, Miami Beach, FL 33140-3227
CONTACT
Website
+1 305-674-4772
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Reviews (345)
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1 - 10 of 333 reviews

Reviewed 2 days ago

This past Sunday my girlfriend and I attended Lapis Spa to celebrate her birthday. We arrived nice and early to use the ammenities the spa has to offer, and we were very impressed. The mineral pools, rain shower, and steam room were amazing and the...More

Thank mark l
Reviewed 2 weeks ago

Lapis Salon was amazing! My stylist was great, she did exactly what I wanted and she use Moroccan Oil products that left my hair shinny and smooth. I will def be back.More

Thank yo_bechy
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your visit. We will happily pass along your kind words to the entire...More

Reviewed 3 weeks ago

A very large spa which deserves an entire day to be explored. The spa attendants are friendly and anticipatory, guided me to find my way before I asked. I had a Lymphatic Massage with Mary and wow, she gives a great massage. I recommend the...More

Thank Jenny C
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 3 weeks ago

Dear Jenny C. Wow! Thank you for your recent review. We are thrilled to hear you were able to enjoy every aspect of our spa. Our Team Members work very hard to elevate your time with us and we will be sure to pass along...More

Reviewed 3 weeks ago

I had an amazing facial two days ago at the Lapis Spa. The Esthetician, Tamera was experienced and highly skilled. She showed a lot of care throughout the 50 min facial and made suitable recommendations for after care. I would definitely return to the Lapis...More

Thank jaquariusgirl
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 3 weeks ago

We appreciate your wonderful review! We are happy you were able to experience the Lapis Spa firsthand. It is our mission to deliver a great level of service to all of our guests. We are delighted to hear you enjoyed your overall visit at the...More

Reviewed 3 weeks ago

I had such a relaxing time at Lapis Spa. Everyone was lovely including Juliette who checked me in at the front desk to Olga and Indira in the locker rooms. Special thanks to Nelsy who made my bath a memorable experience :)More

1  Thank reneealexiis
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your visit. We will happily pass along your kind words to the entire...More

Reviewed 3 weeks ago

The experience was superb, from the check in to the attendants to the treatments. The Spa offers a beautiful, clean, elegant setting. There are multiple pools and rain showers to enjoy in between or after treatments. I highly recommend Tina for the Hot Stone Massage...More

Thank melissa c
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 3 weeks ago

Dear Melissa C. Thank you for your kind words! Every day our Team Members strive to deliver an exceptional experience. We are thrilled to hear you enjoyed your visit with us, take advantage of our facilities and enjoy our property overall. We cannot wait to...More

Reviewed 4 weeks ago

Booked a deep tissue massage. My massage therapist was Lukas and he was excellent. Good balance of pressure and movement. I enjoy massages and this was probably the best I have had in many years. I will go back and I highly recommend Lukas. The...More

Thank Danny B
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 4 weeks ago

Dear Danny B. Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your visit. We will happily pass along your kind words...More

Reviewed 30 August 2017 via mobile

It is such a pity that I wasn't able to show my friend what a great all round spa this is with all the work that was going on.. it made such a difference in the overall experience since I last came.. I was lucky...More

Thank Chel1304
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 30 August 2017

We take customer service very seriously, and appreciate your feedback in order to improve our service level in the future. We value you as a guest and look forward to the opportunity to exceed your expectations during a future visit. Warmest Regards, Lapis Spa Management

Reviewed 28 August 2017

Here's my dilema: A spa that I have been looking forward to visiting, a beautiful facility, but it did not deliver! So this spa that I expected to be writing a 5-star glowing review for, I have to give you the harsh truth about. Let...More

Thank Aworkingmommy
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 28 August 2017

Thank you for taking the time to provide feedback regarding your recent visit at Lapis Spa. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to...More

Reviewed 22 August 2017 via mobile

Overall 4 points. Pros: Beautiful spa. Staff so professional. Massage was 5 star. Men amenities were excellent. Steam stunning. Pool access was a great plus. Locker room with services untill later p.m. Jacuzzi impeccable. Cons: No sauna.No ice room.Eco pool is a nightmare ( 4...More

Thank LEMB1971
Fontainebleau H, Manager at Lapis Spa, responded to this reviewResponded 22 August 2017

Thank you for taking the time to provide feedback regarding your recent stay at Lapis Spa. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to...More

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Questions & Answers
Workman31
14 March 2017|
Answer
Response from Ernesto A | Reviewed this property |
No, they most be 18 or older and it doesn't matter if she goes with an older person.
0
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