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Review Highlights
Nice place

Had a couples massage with my bf. The masseuses were awesome. The waiting area was very peaceful... read more

Reviewed 20 April 2016
JBSJS
,
Newton, New Hampshire
via mobile
Spa

My boyfriend and I love going to Jurlique Spa in Coconut Grove. We recently went for a Valentine’s... read more

Reviewed 2 weeks ago
ellie102018
via mobile
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Traveller Overview
  • Excellent52%
  • Very good11%
  • Average16%
  • Poor5%
  • Terrible16%
2 weeks ago
“Spa ”
16 Nov 2018
“Amazing!”
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3000 Florida Ave, Mayfair Hotel & Spa, Miami, FL 33133-5213
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Reviews (18)
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1 - 10 of 18 reviews
Reviewed 2 weeks ago via mobile

My boyfriend and I love going to Jurlique Spa in Coconut Grove. We recently went for a Valentine’s Day couples spa package and it was wonderful. It’s minutes away from our house and the customer service experience always exceeded my expectations. My Therapist Alana is...More

Date of experience: February 2019
Thank ellie102018
Reviewed 16 November 2018 via mobile

I went in a while back with my girlfriend for a couples massage and I loved it. Orlando was beyond amazing as a massage therapist and the whole facility was so comfy and relaxing. I had a great experience and will definitely be returning!

Date of experience: June 2018
Thank Tcmuffins
Reviewed 12 November 2018 via mobile

If you plan on going to this spa to relax. DONT BOTHER. I went to this spa with a friend to get massages. From the minute we got in the girl on the front desk was sooo rude she didn’t even greet us. She rushed...More

Date of experience: November 2018
Thank Isayana N
Reviewed 12 September 2018 via mobile

We went on a Tuesday afternoon and it was quiet, and just us. We had a pleasant experience with the front desk representative. My masseuse Erick was absolutely fantastic. He knew exactly where to apply pressure in the points that needed to be worked out....More

Date of experience: September 2018
Thank TravelConnoisseurD
KevinC8774, General Manager at Jurlique Spa, responded to this reviewResponded 12 September 2018

Dear TravelConnoisseurD, Thank you for taking the time to write a review on your experience in our Jurlique Spa. Our team takes pride in providing great spa services and we are delighted that your massage was enjoyable and most importantly, relaxing! We hope to have...More

Reviewed 11 May 2018 via mobile

The spa is not only beautiful, but the staff is spectacular! Alice R gives the best massage! Plan to return again and again!

Date of experience: May 2018
Thank carmen l
Reviewed 24 March 2018 via mobile

I had the pleasure of receiving a 4 hour package at the spa for my birthday. I have been to many name brand competitors in miami, and did not realize this should be included. Such wonderful staff and a very nice, tucked away retreat. I...More

Date of experience: March 2018
Thank truthNtravel
Kevin C, General Manager at Jurlique Spa, responded to this reviewResponded 11 April 2018

Dear truthNtravel, First and foremost, Happy belated Birthday! Thank you so much for the great comments about your experience here at the Mayfair at Coconut Grove, and your 4 hour package at our Jurlique Spa. We are delighted that you enjoyed your lunch at our...More

Reviewed 23 February 2018

We had booked a spa day at The Mayfair well in advance and via email had communicated our intention to spend the day there and enjoy the pool and have lunch. On our arrival we were told that the pool would be closing at midday...More

Thank geckogirl
Kevin C, General Manager at Jurlique Spa, responded to this reviewResponded 11 April 2018

Dear geckogirl, I am truly sorry for your last experience here at the Mayfair for the Spa Package that you were trying to enjoy. We do have pool events where by the pool is closed at times, and if this interrupted your overall plans and...More

Reviewed 5 June 2016 via mobile

I received a delux package as a gift, made appointment and called ahead time to cancel and they refused to reschedule and lost $157 package. Not very accommodating !

Date of experience: May 2016
Thank xoxo175
Reviewed 20 April 2016 via mobile

Had a couples massage with my bf. The masseuses were awesome. The waiting area was very peaceful and quiet and the changing rooms were private and spacious. Great massages. Try to get a Groupon... we got a great deal!

Date of experience: April 2016
Thank JBSJS
Reviewed 20 January 2016 via mobile

I used a Groupon to book a massage, body scrub and facial. From the valet to checkout everything was perfect. The front desk staff was very friendly and welcoming. I made sure to arrive early as requested. Even so, I didn't have to wait long...More

Date of experience: January 2016
Thank 721Anonymous
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