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mySpa

100 Chopin Plz, Intercontinental Miami, Miami, FL 33131-4342
+1 305-372-4444
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Review Highlights
Much needed rejuvenation!

I had a great day at MySpa at the Intercontinental hotel. The staff was so caring and lovely. I... read more

Reviewed 1 week ago
JenniferNar12
,
Florida
via mobile
Wonderful massage

MySpa was a true delight, very relaxing, and Rita was an excellent massage therapist. I very much... read more

Reviewed 2 weeks ago
Meredith O
Read all 103 reviews
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Overview
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At mySpa at InterContinental Miami, we believe the spa experience should center on you and your needs. In this spirit, we present personalized downtown Miami spa treatments that will awaken your energy, instill harmony, and inspire you to achieve the perfect balance of mind, body, and soul. We offer an extensive range of massage, skin-care, body-care, and nail therapies –– all tailored to your needs, creating an individualized spa experience. In addition, our staff members are carefully selected and trained in the art of hospitality, providing you with consistent, gracious service.
  • Excellent93%
  • Very good3%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
LOCATION
100 Chopin Plz, Intercontinental Miami, Miami, FL 33131-4342
CONTACT
Website
+1 305-372-4444
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Reviews (103)
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1 - 10 of 98 reviews

Reviewed 1 week ago via mobile

I had a great day at MySpa at the Intercontinental hotel. The staff was so caring and lovely. I loved my person Cindy from Costa Rica (Pura Vida!). She was great! I left here feeling so great and revived. It’s like he stress has melted...More

Thank JenniferNar12
Caroline W, Manager at mySpa, responded to this reviewResponded 1 week ago

Hello Jennifer, thank you so much for your comments, it is wonderful to learn that Cindy exceeded your expectations and took great care of your needs and helped you to de stress and relax, We hope to welcome you back again! Kind regards, Caroline

Reviewed 2 weeks ago

MySpa was a true delight, very relaxing, and Rita was an excellent massage therapist. I very much look forward to my next visit!

Thank Meredith O
Caroline W, Manager at mySpa, responded to this reviewResponded 1 week ago

Hello Meredith, thank you for your feedback - we are so pleased Rita was able to provide you with a relaxing massage and a great experience with us at mySpa, we look forward to welcoming you back! Kind regards, Caroline

Reviewed 3 weeks ago

I went for a mini-spa day while my husband was at a conference at the intercontinental hotel. The spa was clean and very well laid out. The relaxation room and sauna were a perfect way to relax before my treatments. I had a wonderful massage...More

Thank smileanddial
Caroline W, Manager at mySpa, responded to this reviewResponded 1 week ago

Hello! Thank you for your wonderful feedback, we are so pleased Juan and Diana took great care of your throughout your spa experience, we just introduced ELEMIS skin care and love how these products are gentle but results driven and suitable for all skin types,...More

Reviewed 17 October 2017 via mobile

Had a super relaxing day at MySpa. From the minute you step out the lift the smell of the spa is calling you in. Facilities were spotless and loved all the little extra touches like make-up remover wipes and cotton buds in the changing rooms....More

Thank Maddy H
Caroline W, Manager at mySpa, responded to this reviewResponded 3 weeks ago

Maddy, thank you so much for your great comments about your mySpa experience - as a reminder our Signature Scent is Green Tea and Lemongrass - we have it available as a room spray and candle so you can take it home and continue to...More

Reviewed 15 October 2017

I experienced the MySpa package which included a mini facial, stone massage and a water bath. Cindy D was awesome, she took care of my entire experience, I was thoroughly relaxed, she's licensed with over 12 years of experience and knowledge. It was my birthday...More

Thank GMiami356
Caroline W, Manager at mySpa, responded to this reviewResponded 3 weeks ago

Thank you so much for sharing your experience with us, I am so pleased we could accommodate the schedule change due to the event downtown which caused a delay for you, Cindy is a great service provider and I am so glad you were able...More

Reviewed 2 October 2017

It was a super relaxing day! All the staff at mySpa were very pleasant and helpful. I liked that having a spa service there, gives you access to their pool, the sauna and steam rooms, relaxation lounges, and even the fitness center. A spa service...More

Thank camillesperks
Caroline W, Manager at mySpa, responded to this reviewResponded 3 weeks ago

Camille, thank you for sharing your experience - we just introduced ELEMIS as our preferred partner for facial services and some body treatments - we hope you can visit again soon and take a sneak peak at our Holiday ELEMIS gift sets and special holiday...More

Reviewed 2 October 2017 via mobile

From booking with Caroline to the 80-minute hot stone massage, mySpa did not disappoint. As I live right next door to it, I have been here before, and expectations were set high. Cool, uncrowded, it is relaxing from the moment you enter. A quick check...More

Thank Vikram N
Management response:Responded 5 October 2017

Hello Vikram, thank you for your wonderful comments, we are thrilled to have you as our neighbor and loyal repeat guest, on your next visit we have added a mySpa Enhancement as our treat and look forward to welcoming you back! Kind regards, Caroline

Reviewed 29 September 2017 via mobile

I had the pleasure of a guest pass at myspa. The spa area, sauna and steamroom were all so relaxing and well maintained, especially after a hard workout in their gym area. I also got to chill by the rooftop pool outside which is a...More

Thank Gary S
Caroline W, Manager at mySpa, responded to this reviewResponded 3 weeks ago

Gary - thank you for sharing your experience and we are thrilled you enjoyed your workout and had time to enjoy using the amenities, we look forweard to welcoming you back as our guest - perhaps even considering becoming a member for unlimited access to...More

Reviewed 29 September 2017 via mobile

As a guest of the hotel, I used the spa facilities twice. The spa was clean and the manager responsible, friendly and hands on. The steam room and sauna were small and older but maintained. The shower and locker facilities were also small but clean....More

Thank Reasonable50
Caroline W, Manager at mySpa, responded to this reviewResponded 3 weeks ago

Thank you for sharing your feedback with us at mySpa and we are pleased you had time to enjoy using the facilities, when scheduling a spa service we provide a spa robe and slippers for our guests, for general use of the fitness. steam/sauna we...More

Reviewed 27 September 2017

I was treated kindly as soon as I walked into the Spa. The staff accomadated me and my needs in a drop of a hat. I was scheduled for a Vitamin C facial, but my facialist evaluated my skin reccomended a glycolic peel. I have...More

Thank Stephanie D
Caroline W, Manager at mySpa, responded to this reviewResponded 3 weeks ago

Hello Stephanie - thank you for sharing your mySpa experience, out team of professionals will customize and personalize your treatments based on your needs and offer education and at home recommendations so you can continue to achieve great results! We are so pleased your enjoyed...More

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Questions & Answers
smart9999
28 November 2016|
Answer
Response from Vikram N | Reviewed this property |
Right next to Bayfront Park on the waterfront. Excellent value for money.
0
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