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Review Highlights
Better than driving!

This was a fun trip. The only mistake I made was to come back the same day. Doesn't leave much time... read more

Reviewed 6 August 2018
quips1964
,
Naples,Florida
So much fun

What an awesome time we had. My daughter and I went on this trip to Key west. We decided to spend... read more

Reviewed 23 July 2018
captainbecky
,
Everglades City, Florida
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Traveller Overview
  • Excellent67%
  • Very good27%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“day trip”(21 reviews)
“conch train”(6 reviews)
About
Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar...more
Suggested duration: More than 3 hours
Contact
951 Bald Eagle Dr, Marco Island, FL 34145-2303
Website
+1 239-463-5733
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Reviews (169)
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All reviews day trip conch train inside seating deck of cards smooth ride takes hours food counter snack bar on board the upper deck breakfast sandwich boat ride rose marina spectacular sunset fun ride concession stand bucket list hour tour
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Reviewed 6 August 2018

This was a fun trip. The only mistake I made was to come back the same day. Doesn't leave much time to explore Key West. Next time I will book a room and stay for 2 days.More

2  Thank quips1964
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 8 August 2018

It is always wonderful to hear our guests enjoyed a fun experience. Your suggestion to spend more time is a good one. A one day trip allows enough time to get a little taste of the island however extending your stay will ensure time to...More

Reviewed 23 July 2018

What an awesome time we had. My daughter and I went on this trip to Key west. We decided to spend the night therefore we could have more time and not be rushed. But what do we do with our luggage. They have that one...More

5  Thank captainbecky
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 24 July 2018

Captain Becky we thank you for sharing your feedback and are delighted you decided to spend a night. The island has so much to offer more time is easy to fill! Your recommendation is sincerely appreciated and will certainly be helpful to others, Very Best...More

Reviewed 18 July 2018 via mobile

We took the Key West Express from Marco Island and enjoyed an awesome day. The staff was wonderful and seating was available inside and out. We totally enjoyed the 3 hour trip as it was very relaxing with a plenty of room to move around...More

Thank Livinginparadise63
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 24 July 2018

Living in Paradise we are delighted to hear you chose us to visit America's southernmost destination! We thank you for sharing your experience and hope for the pleasure of your return! Sunny Regards, Key West Express

Reviewed 1 July 2018

This Key West Express out of Marco Island to Key West was a very nice travel. We were pleasantly surprised and very comfortable on the trip over to Key West and back. We will definitely do this again.More

Thank Angela R
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 2 July 2018

Thank you for sharing Angela. It is wonderful to know we are satisfying our guests. If you are in the area for the summer we will be sailing from Marco Island every Tuesday and Wednesday in July as well as August 1st, 7th and 8th....More

Reviewed 17 April 2018

Leaving from Marco to Key West was problem free, and free parking in the lot across the street. No problems, no worries. A little gift shop selling coffee and snacks is available in the parking lot as well. Staff and crew very friendly and accommodating....More

3  Thank Judy L
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 18 April 2018

Judy we appreciate your feedback and thank you for recognizing our crew. We actually play different movies on each of the first two decks. One is generally a comedy while the other is typically action or drama. The opportunity to view the sunset on the...More

Reviewed 15 April 2018

Smooth ride, comfortable seating, beautiful weather - what more could you ask for? Seven of us took advantage of "sale" pricing and enjoyed a sizable discount. Clean bathrooms and a good crew were very much appreciated as was our "on time" arrivals. Have ridden with...More

1  Thank Cleomissy
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 17 April 2018

Thank you for sharing! It is such a pleasure to know we are meeting your expectations and providing the service our guests deserve! Remember we do have occasional contests....and we go to many events as well, so visit us and enter to win a free...More

Reviewed 31 March 2018 via mobile

Quick way to get to Key west. Had around 4 hours there so got a taste of the place although u could stay over. Crossing good, boat comfortable with a basic cafe. Staff all very friendly and helpful. Able to buy tickets for Conch train...More

2  Thank Nicola S
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 3 April 2018

Nicola we appreciate your feedback and are glad you enjoyed! Regarding the Conch Tour Train it is really intended to be an informative overview of island history, attractions and points of interest which many first time visitors have been enjoying since 1958. We hope you...More

Reviewed 26 March 2018

This is not a cheap trip but we were on a 3 hour speed boat trip each way so when you break it down, it is so much nicer than driving all the way down to Key West. We booked our tickets the day before...More

1  Thank joy l
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 27 March 2018

Joy we love to hear our guests enjoyed their experience and hope to be honored by your return. Should you choose to spend a night or two on the island there are an abundance of interesting attractions, fabulous dining, arts and entertainment, water activities and...More

Reviewed 19 March 2018

It was so easy getting to Key West, we would do this again. It was dock to dock delivery. Smooth sailing all the way!More

1  Thank Tom K
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 22 March 2018

Delighted you had an easy smooth ride both ways which we would love to promise each and every day. We hope you enjoyed the destination as well and will be back again! There are so many fun activities, attractions and special events that keep the...More

Reviewed 16 March 2018

During good weather I'm sure this is very warm and pleasant. It can also be very cold , rough and windy if you are not prepared. Just finished a trip where despite all the crew could do to make the ride comfortable, it was a...More

1  Thank SeacayII
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 17 March 2018

We regret your experience was marred by Mother Nature! As always we wish we could promise perfect weather each and every time! Those with flexible schedules may benefit from basing travel dates on weather forecasts. The Marco Island boat does not commonly sell out therefore...More

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Questions & Answers
Ask a question
Jeremy B
24 July 2018|
AnswerShow all 2 answers
Response from KeyWestExpress | Property representative |
Good Morning. The Marco Island season is starting to wind down. We currently sail from there on Tues and Wed's, through August the 8th. Restarting on Dec 26th. Keep in mind that the ferry from Ft Myers Beach does sail... More
0
Votes
twinmom91
29 January 2018|
Answer
Response from KWE_Mgr | Property representative |
Correct, we do not have gambling onboard, however we have TV's throughout and play movies on both the 1st and 2nd deck. We do have food available as well as full bar service.
1
Vote