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Traveller Overview
  • Excellent51%
  • Very good25%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“ice sculptures”(49 reviews)
“snow tubing”(22 reviews)
“beautiful hotel”(22 reviews)
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6000 W Osceola Pkwy, Kissimmee, FL 34746-4414
+1 407-586-0000
Reviews (657)
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All reviews ice sculptures snow tubing beautiful hotel sports bar ice slide atrium view family pool self parking alpine village adult pool rainy day walk around valet parka gloves flora hat
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1 - 10 of 624 reviews
Reviewed 2 days ago

there is always something going on in mane floor. great food and service all threw the center. this one place you can sit and relax

Thank GrandTour815553
Reviewed 1 week ago via mobile

They recommend Mears transportation on their website. Mears does not provide the service they tell you they will when they sell you a very expensive round trip ticket and once they have your money their attitude is too bad - either take hours for the...More

Thank Rgrcincy
Reviewed 1 week ago

I usually venture here as part of a professional conference. The is a self-contained "wonderland." It has a lush lobby with flora and gurgling water features. The quality of the restaurants is rather pedestrian and nothing to write home about. The rooms rather small for...More

Thank yayayogini
Reviewed 2 weeks ago via mobile

Beautiful resort, rooms are clean, some staff are friendly however, if you are planning to stay here and leave the facility to go to parks, I don't recommend. To use the "complimentary shuttle" to the Disney parks be aware the shuttle times are very limited....More

1  Thank Bobbi B
Reviewed 2 weeks ago

Great place to take the family! Lots of things for kids and adults. Close to restaurants and shopping.

Thank Synitra
Reviewed 3 weeks ago

Very beautiful indoor landscapes, food is $$$ , the breakfast buffet is good but the Shreck drink and fondue is nasty.

Thank myjesus2018
Reviewed 3 weeks ago via mobile

My wife and I stayed here for a business conference and lucky our employer paid for the room and parking or else we would have been sleeping in our car wow unbelievable how expensive the rooms,food and beverage was, we couldn't afford to eat at...More

Thank DayTrip541508
Reviewed 4 weeks ago

I have gone to Gaylord Palms holiday on ice 4 times and enjoyed every time. The ice cravings are something else. Everyone should take the time to enjoy this.

Thank Shirley1946
Reviewed 6 September 2018 via mobile

This place was amazing so many beautiful rooms and outside areas. Several levels for views and the food was excellent. Wonderful pools and slides for the family too!

Thank Jan M
Reviewed 5 September 2018

THIS HUGE HUMONGOUS HOTEL is expaaaaaannnnsssive so be ready to walk a bit to get around to everything. We were only here to visit for an expo and decided to walk around the hotel a bit because it is sooo beautiful and lush. Everything is...More

Thank CeeeCeee631516
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Questions & Answers
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13 September 2018|
AnswerShow all 10 answers
Response from MICHAEL D | Reviewed this property |
10 December 2015|
AnswerShow all 4 answers
Response from Jeanmarie E | Reviewed this property |
yes they supply a coat BUT u have to dress warm hat,gloves,pants closed in shoes and a sweater cause u will feel very cold remember it is 9 degrees in the room to keep the sculptures from melting and a scarf if u like... More
10 December 2015|
AnswerShow all 3 answers
Response from Marsha R | Reviewed this property |
I have not attended their hotel when they have had anything to do with ice. I'm sorry I'm not very helpful but there are others in the comments who have suggestions for you. Take care and have fun!