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Divers Direct Key West

Opens in 2 min: 9:00 am - 8:00 pm
Open today: 9:00 am - 8:00 pm
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Review Highlights
Patient and Knowledgeable

I had to pick up some last minute items and while I didn’t know everything I needed I was able to... read more

Reviewed 1 week ago
Jason T
via mobile
friendly service

I wish I had gotten the name of the nice young man that helped us. He was polite, helpful and... read more

Reviewed 30 April 2018
V P
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Traveller Overview
  • Excellent92%
  • Very good5%
  • Average1%
  • Poor0%
  • Terrible2%
Travellers talk about
“dive shop”(18 reviews)
“dive gear”(9 reviews)
About
Divers Direct Key West is the island's number one SCUBA center! Located right around the corner from Duval Street, Divers Direct's friendly experts will make sure your water sport adventures are experiences you'll never forget! Key West reefs are...more
Opens in 2 min
Hours Today: 9:00 am - 8:00 pm
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Contact
535 Greene St, Key West, FL 33040-6622
Website
+1 305-293-5122
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Top Selling Tours & Activities in and around Key West
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Reviews (78)
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1 - 10 of 74 reviews
Reviewed 1 week ago via mobile

I had to pick up some last minute items and while I didn’t know everything I needed I was able to explain what I was trying to accomplish and they showed me options. While I was awaiting a text from my teacher at FKCC they...More

Thank Jason T
John H, Manager at Divers Direct Key West, responded to this reviewResponded 2 days ago

Thanks for your kind words, Jason. We really appreciate you taking the time to let us know how we did! I'm glad we were able to help you out and get you set you set up with everything you needed. Feel free to stop in...More

Reviewed 30 April 2018

I wish I had gotten the name of the nice young man that helped us. He was polite, helpful and didn't rush us. I bought a pair of Mares fins and a Caicos mask and they were a perfect fit. The fins were the most...More

Thank V P
John H, General Manager at Divers Direct Key West, responded to this reviewResponded 1 May 2018

Thanks, V P, for taking the time to let us know how we did. I'm glad your mask and fins are working out well. That must have been a great trip to Cuba. I also wish you had gotten the name of the associate who...More

Reviewed 30 July 2017

During the busy week of the year (Lobster Mini Season) a mistake was made with a tank. Instead of refusing service or forcing the customer to pay again for something he had already paid for at another shop the week before, John at Divers Direct...More

1  Thank JDP1219
John H, Manager at Divers Direct Key West, responded to this reviewResponded 31 July 2017

JDP, We were happy to help. It's all about getting divers in the water! Thanks for taking the time tell about it. Make sure to stop in and say Hi next time you're down this way!

Reviewed 11 July 2017

Diver's Direct may be a competent business to visit in person, but their online service is horrible. Since online service reflects the overall business, I feel compelled to leave this review. We ordered a gift from Diver's Direct for Father's Day on June 6, 2017...More

Thank Teri G
John H, General Manager at Divers Direct Key West, responded to this reviewResponded 13 July 2017

Hi Teri, I'm sorry for the experience you had ordering on line. As the manager of the Key West Store, I have very little to do with the on line process but would be happy to speak to you and address your frustrations. Feel free...More

Reviewed 7 July 2017

Dan took the time to help our family find the right diving camera for us. We have come to expect great customer service from Diver's Direct Key West every year when our family comes diving. Dan took great care of us during a busy time...More

Thank Penni D
John H, General Manager at Divers Direct Key West, responded to this reviewResponded 8 July 2017

Hi Penni, Thanks for taking the time to let us know about your experience. I'm happy to hear Dan was able to help you out. Have lots of fun with your new camera. Send us your awesome pictures, we'd love to see them!

Reviewed 6 July 2017 via mobile

Every time we come to the Keys we always hit Divers Direct to restock any dive equipment we need. As always the staff is courteous and extremely friendly and helpful. This trip Blayze helped us with some replacement parts and a new mask he exceeded...More

Thank Happiness719282
John H, General Manager at Divers Direct Key West, responded to this reviewResponded 8 July 2017

Thanks for your feedback, and for your continued patronage! I'm glad Blayze was able exceed your expectations! Have fun with your gear, we look forward to seeing you next time!

Reviewed 5 July 2017

My old mask broke right before we were going to do a dive of Western Dry Rocks. Scout was so knowledgeable, friendly, and helpful. He made our shopping experience amazing.

Thank Crystal M
John H, General Manager at Divers Direct Key West, responded to this reviewResponded 8 July 2017

Hi Crystal, Thanks for taking the time to let us know about your experience! I'm happy to hear that Scout was able help you out. I hope your dive at Western Dry Rocks was equally awesome! We look forward to seeing you next time!

Reviewed 25 June 2017

We are in the process of getting certified and wanted to start exploring different equipment options. We met Blayne, one of the sales representatives, at Divers Direct and he was patient with our numerous questions and super knowledgeable! We never felt pressured and felt confident...More

Thank tlassere
John H, General Manager at Divers Direct Key West, responded to this reviewResponded 26 June 2017

Thanks for your review, tlassere, I'm glad to hear Blayze was able to help you out. Good luck finishing up you cert. We look forward to seeing you again. Happy Diving!

Reviewed 19 May 2017

I purchase all of my dive gear here. Not only is all of the staff very knowledgable, but they are friendly and accomadating. The store constantly runs sales and they hold seminars to educate the diving public about all sorts of things. I highly recomend...More

Thank gfd1786
John H, Manager at Divers Direct Key West, responded to this reviewResponded 22 May 2017

Thanks for taking the time to let us know how we've been doing, and thanks for your continued patronage. Keep visiting us, we enjoy the company, from our locals, as well as, guests to the island!

Reviewed 8 April 2017

We planned to snorkel on our trip to Key West. But the weather was uncooperative, very windy, so we cancelled out on the boats. We decided to go beach snorkeling, so had to buy some gear. But we decided we would buy good gear we...More

Thank Adam H
John H, Manager at Divers Direct Key West, responded to this reviewResponded 10 April 2017

Hi Adam, Thanks for taking the time to let us know how we did. I'm so glad all your gear worked out well for you, too bad the weather wasn't great. That just gives you an excuse to come back and see us! Happy Diving...More

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Questions & Answers
Ask a question
Stefanie b
16 March 2016|
Answer
Response from John H | Property representative |
Hi Stephanie, Thanks for reaching out to us regarding your dive certification. We, however, are no longer offering instruction at our Key West location as we have chosen to focus on the sale of diving equipment. Our... More
0
Votes
Blosm24
3 April 2015|
Answer
Response from Kelly R | Property representative |
Thank you for inquiring about an Open Water SCUBA Diving instruction course with Divers Direct in Key West. My name is Andy Olday, I am the Training and Community Manager for the Florida Keys and a certified PADI Master... More
0
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