We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Key West Dive Center

Features Animals
Banana Bay, Key West, FL 33040
+1 866-563-1805
Website
Share
Save
Review Highlights
False Advertising

These guys are extremely rude and refused to honor their own cancellation policy after making false... read more

Reviewed 18 July 2017
atdiver
,
Pompano Beach, Florida
Extremely Rude and Lied about dive

My friend and I (both dive instructors) booked a dive with them to see the Vandenberg. We decided... read more

Reviewed 18 July 2017
ajscubadiving
,
Boca Raton, Florida
Read all 13 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent30%
  • Very good7%
  • Average7%
  • Poor15%
  • Terrible41%
17 Jul 2017
“False Advertising”
17 Jul 2017
“Extremely Rude and Lied about dive”
Open Now
Hours
Hours Today: 8:00 am - 8:00 pm
LOCATION
Banana Bay, Key West, FL 33040
CONTACT
Website
+1 866-563-1805
Write a ReviewReviews (13)
Traveller rating
Traveller type
Time of year
Language
Filter

1 - 10 of 13 reviews

Reviewed 18 July 2017

These guys are extremely rude and refused to honor their own cancellation policy after making false promises about a dive. They do not disclose all of the restrictions online and lie about them over the phone then keep your deposit because they apparently do not...More

1  Thank atdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2017

My friend and I (both dive instructors) booked a dive with them to see the Vandenberg. We decided to try out a new operation...what a mistake that was. After being told during the booking there were no restriction on the dive and none listed on...More

2  Thank ajscubadiving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2017

We booked a trip in January 2017 with Key West Dive Center. While the weather caused some cancelled dives due to winds and rain, the dives we did do with the company were really fun and excellent. I appreciated and liked the the instructor who...More

Thank clifton t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 29 July 2015 via mobile

first time diving with them...just a couple of things...first of all make sure you do your buddy check. .cause. .they are not going to do it for you..gave them the signal that I needed help..all they did was yell me instructions from the boat..I told...More

Thank Jessica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2015

We booked a scuba trip to the Vandenberg through this outlet. Unfortunately the Key West Dive Center appears to be only a broker and our dive trip was cancelled the night before because an insufficient number signed up for the day we wanted to dive....More

3  Thank Rich M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2014

We booked a scuba trip to the Vandenberg through this outlet. I'm not sure if this is the dive shop or not. I think this is simply a broker. Our trip went as planned, except the cost of the dive computer was quoted incorrectly at...More

2  Thank jsmooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2014

As a Florida resident, I understand that it is illegal for ANY vendor or tour operator to sell any attraction as a dolphin swim. Floridians love their wildlife and try to protect it as much as possible. Although I can understand the frustration the dude...More

1  Thank bmonster7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

Just dove twice with this shop. The check in was very easy. You then have to drive to Stock Island to the marina to get to the boat. The nice part about that is that they give you a pass to the Key West Marina...More

1  Thank laxatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

I will say the dive masters and boat captain were excellent and gave great service and were very helpful. I am used to there being a divemaster guiding the dive. Everyone was on their own and just were told to be back on the boat...More

1  Thank Douglas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

My wife and I took a trip to Key West and inquired about diving the Vandenburg. I told them my wife is open water certified and I am a PADI certified Divemaster. My wife, with me, has numerous dives to 100'. They told me I...More

2  Thank Isleboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 51 hotels in Key West
Sugarloaf Lodge
300 reviews
4.16 km away
Melody Key
8 reviews
10.00 km away
Venture Out Resort
118 reviews
12.67 km away
Oceans Edge Key West Hotel & Marina
1,050 reviews
15.04 km away
Nearby Restaurants
Sugarloaf Lodge Hotel and Tiki Bar
19 reviews
4.14 km away
Sugarloaf Pizza
26 reviews
4.03 km away
Baby's Coffee
239 reviews
1.27 km away
Tina's Market
15 reviews
7.27 km away
Nearby Attractions
Skydive Key West
173 reviews
3.95 km away
Native Guidance
63 reviews
4.16 km away
Reelax Charters
60 reviews
4.17 km away
Sugarloaf Key Bat Tower
66 reviews
4.14 km away
Questions & Answers
Get quick answers from Key West Dive Center staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit