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Saybrook Country Barn

2 Main St, Old Saybrook, CT 06475-1510
+1 860-388-0891
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Review Highlights
Saybrook Country Barn APPAREL is THE WORST

A terrible experience from a customer service perspective. No in speaks to you and no one can help... read more

Reviewed 1 week ago
827staciew
Forget about the word Country!

We moved to Old Saybrook last Spring, sold all our furniture and want a beach coastal vibe. When... read more

Reviewed 11 April 2017
Mary M
,
Old Saybrook, Connecticut
via mobile
Read all 17 reviews
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Overview
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Fine Furniture, Women's and Men's Apparel, Home Decor, Rugs, Hardware and Lighting, Curtains and Window Treatments.
  • Excellent71%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible29%
1 week ago
“Saybrook Country Barn APPAREL is THE WORST”
10 Apr 2017
“Forget about the word Country!”
Open Now
All hours
Hours Today: 10:00 am - 5:30 pm
LOCATION
2 Main St, Old Saybrook, CT 06475-1510
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1 - 10 of 17 reviews

Reviewed 1 week ago

A terrible experience from a customer service perspective. No in speaks to you and no one can help you - it's an effort. It's too bad because EVERYTHING they carry can be purchased on the internet for LESS, but nonetheless, they have a crappy, snotty...More

Thank 827staciew
barn2011, Manager at Saybrook Country Barn, responded to this reviewResponded 1 week ago

Hello Stacie, we are sorry you had this experience. We strive to make everyone's visit to SCB enjoyable and special, and what you described is in no way up to our standards. We have reviewed your comments internally and will use this opportunity to continue...More

Reviewed 11 April 2017 via mobile

We moved to Old Saybrook last Spring, sold all our furniture and want a beach coastal vibe. When someone suggested Saybrook Country Barn I said that is not my style, it brought be memories of Marlborough Country Barn which I love in the 80's and...More

Thank Mary M
Reviewed 23 July 2016 via mobile

You have to see it to believe it. You could literally spend hours inside this store and probably wouldn't see all they have to offer. Well worth the visit! Extremely friendly sales lady helped us without the hard sell approach found in many shops. I...More

Thank George G
Reviewed 31 May 2016

This place has it all! Men's and Women's clothing,shoes,furniture,lighting,shades and many other unique items you won't find anywhere else! Well worth a visit and also enjoy the "Aspen Restaurant" which is onsite and great for lunch or dinner.

Thank Malverneites
Reviewed 10 June 2015

Love this store. I usually spend about an hour walking thru the store looking at everything. There are many cool nooks with great decorating ideas. The attention to detail is superb.i always leave with some really neat stuff. There is furniture, kitchen decorations, candles, you...More

Thank Laxmom421
Reviewed 1 March 2015

Mr. Bolles, CEO of Saybrook Country Barn in Old Saybrook, CT, is arrogant and inflexible in regards to his “return policy” (which is 10 days. 10 days!!). We have been a long time customer of this store, in both the clothing shop and the home...More

8  Thank connott
barn2011, Manager at Saybrook Country Barn, responded to this reviewResponded 13 March 2015

Hello Connott, We apologize that you were not satisfied with the lights. We absolutely appreciate your business and hope you will return to our store. It is true that that our return policy states that accessories are eligible for a full cash refund within 10...More

Reviewed 4 February 2015

Apparently there is a 10 return policy. They will literally count out 10 days on a calendar behind the counter. No exceptions. I have found them to be quite friendly when taking my money. Returning it was an entirely different experience!More

3  Thank JMR919
barn2011, Manager at Saybrook Country Barn, responded to this reviewResponded 7 February 2015

Hello JMR919, Let me first apologize for your experience. It is true, for items that are in stock, we have a 10 day return policy for full cash refund, and up to 30 days for store credit refund. We believe this policy is fair and...More

Reviewed 31 December 2014

This store had wonderful one of a kind items for purchase. The staff were helpful, when we saw something on a tree but could not find it in the store, they helped us locate it. A stop here will make you buy more that you...More

1  Thank RobertKruszka
Reviewed 29 October 2013

On a beautiful fall day we decided to take a ride (1 1/2 hrs) to the Saybrook Country Barn based on a friends' recommendation. We were not disappointed. It is a large venue filled with sooooo many unique items. From furniture to clothing--a fun place...More

1  Thank birkiecontessa
Reviewed 22 September 2013

The Saybrook Country Barn is filled with a wide variety of furniture, décor, food products, clothing, jewelry and more, covering all price points. My wife and I are in there every month to see what's new and what we might want to use for decorations...More

1  Thank Bob J
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