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Address: Holmes Street, Mystic, CT
Phone Number:
Recommended length of visit: More than 3 hours

TripAdvisor Reviewer Highlights

Read all 16 reviews
Visitor rating
  • 8
  • 2
    Very good
  • 3
  • 0
  • 3
Distinctive Merchandise for the Discerning Shopper

If you want something out-of-the-ordinary, Puffins is the place to shop. This store carries items that you don't see everywhere else. There are price-points and merchandise for... read more

5 of 5 bubblesReviewed 5 November 2016
Wilbraham, Massachusetts
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16 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Wilbraham, Massachusetts
Level Contributor
23 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 5 November 2016

If you want something out-of-the-ordinary, Puffins is the place to shop. This store carries items that you don't see everywhere else. There are price-points and merchandise for each shopper's taste and pocketbook. The shopkeeper is welcoming and helpful. Make it a point to stop in when you are in Mystic!

Thank Relax76
Hudson, New Hampshire
Level Contributor
83 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 2 November 2016

I have to agree with others with regard to the attitude of the two woman who run this shop. I can't quite say they are rude, but they are certainly uppity and think the stuff they sell is the bees knees. I can honestly say there was nothing in this shop that I wanted or needed or haven't seen before... More 

Thank Joanne V
London, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 6 September 2016

This was our first time driving in the States, as we're originally from the UK and Hong Kong. Until I read the other reviews on this site, I thought maybe it was because we were fairly young (in our 20's) and so I thought the shopkeeper (owner?) was just rude to us, but it seems like she's nasty to people... More 

1 Thank mwshk
Clark, New Jersey
2 reviews
5 of 5 bubbles Reviewed 23 July 2016

Stopped in this store to just take a look...I wanted to bring the entire store home with me. Staff was extremely friendly. Can't wait to go back again!!!

Thank lthoma31
East Lyme, Connecticut
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 22 July 2016

WE used to live in Mystic.Went into this shop when it was opening.The saleswoman was annoying .She had an attitude.WE did not experience this in other shops.Not conducive to make purchases.

1 Thank gerard170
East Longmeadow, Massachusetts
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 April 2016 via mobile

Just a lovely gallery with amazing one of a kind pieces of art. There are beautiful water colors, hand made textiles, awesome glass pieces and jewelry that will make you feel like like a queen. There are also little items to make you smile...and the selection is diverse such that no matter your style or decor you will find something... More 

Thank Cassandra B
Canton, Michigan
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 March 2016

I highly recommend this outstanding shop! I tend to be very critical of customer service and retail establishments. If there is anything wrong, even the smallest thing, I will find it! I went to Puffins after reading some negative reviews. I had a totally lovely experience. As soon as I entered the door, I was immediately greeted by the owner... More 

Thank CorinneFine
Pawcatuck, Connecticut
1 review
5 of 5 bubbles Reviewed 2 December 2015

This shop has gorgeous inventory. Great for wedding gift shopping or for that extra special occasion. Everything is artfully arranged-- true eye candy! Also has special items made by local artisans for that "little something" gifting--- for self or others! Seasonal items are added to this artistic shop. Owner and daughter are very helpful and knowledgable. Truly a pleasure to... More 

Thank Renee H
South Lyon, Michigan
Level Contributor
145 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 9 October 2015

The quality was higher than average, but the proprietor was totally distant. No greeting. No goodbye. Would respond if I talked to her, but.....Parking right in front. They did have lovely crafts, just not ones I was looking for that day. I far preferred Peppergrass and Tulips on Main Street (not yet showing in the TripAdvisor list.

1 Thank Qualitylovers
Waterford, Connecticut
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 October 2015

I have been browsing/shopping at Puffins for years, both in Watch hill and now in Mystic, CT. Through all of my visits I have always been treated with respect and good tidings. Puffins always was and continues to be a store of unique items, art, and quality merchandise. Check it out for yourself, you won't be disappointed.

1 Thank jjp0072015

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?