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Ameristar Casino Black Hawk

111 Richman Street, Black Hawk, CO 80422
+1 720-946-4000
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Review Highlights
Front desk staff curt reply when I comlaine dabout not getting my room ready for 2 hours after checkin.

Good luck working with the front desk staff. Never did I get the phone call my room was ready. When... read more

Reviewed today
Timothy S
Skip It

Didn’t give any free play or money off. Also machines wee so tight I had no fun and just left. Go... read more

Reviewed 5 days ago
Crt1943
,
Rio Vista, California
via mobile
Read all 338 reviews
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Overview
  • Excellent51%
  • Very good28%
  • Average10%
  • Poor4%
  • Terrible7%
Travellers talk about
“rooftop pool” (6 reviews)
“table games” (13 reviews)
“great casino” (14 reviews)
LOCATION
111 Richman Street, Black Hawk, CO 80422
CONTACT
Website
+1 720-946-4000
Write a ReviewReviews (338)
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1 - 10 of 332 reviews

Reviewed today

Good luck working with the front desk staff. Never did I get the phone call my room was ready. When I complained after 2 hours I was told "So What?"

Thank Timothy S
Reviewed 5 days ago via mobile

Didn’t give any free play or money off. Also machines wee so tight I had no fun and just left. Go to one of the smaller places.

Thank Crt1943
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 3 days ago

Dear Valued Guest, Thank you for your review. We send out offers to our guests based off their tracked play on their mychoice card. We encourage you to sign up for a card next time you're at our resort. Sincerely, Ameristar Black Hawk

Reviewed 4 weeks ago via mobile

They took such great care of us. Wrote us a special card to say happy anniversary. The hotel always takes wonderful care of us. The casino is an extra excitement. I enjoyed the clean sheets and I am very picky so they were there to...More

Thank Kaylynn I
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 4 weeks ago

Hi Kaylynn, We want to personally thank you for taking the time to write us a wonderful review. We are pleased to see that you could spend a special occasion with us and that even amidst a snag, we could provide you with an exceptional...More

Reviewed 7 November 2017

The casino is a nice place to visit. They have lots of games to pick from .The rooms are clean, big and very comfortable.More

Thank 1owlbird
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 10 November 2017

Dear Valued Guest- We truly value both your 5-star rating and the wonderful compliments you had provided in this review. We are pleased to see you had a memorable visit with us recently and we look forward to hosting you again soon! Kind Regards, Ameristar...More

Reviewed 2 November 2017 via mobile

The bar in the middle of the casino was under construction and poor planning on the wall around construction prevented movement in a complete circle in the casino! To get from one section of slots to table games and other slots, you had to walk...More

Thank Joseph S
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 7 November 2017

Hello Joseph- Our Bar 8042 is undergoing exciting improvements to create a more elevated experience for all of our guests. We do appreciate your patience at this time and assure you that we will be passing on your concerns to our property leadership teams. Thank...More

Reviewed 5 October 2017 via mobile

We are used to the Indian casinos in Wisconsin. This casino put anything in Wisconsin to shame. Vegas like decor. Many different machines, penny up to $5, craps,poker, black jack. Everything you expect and free mixed drinks and beer as long as you are gambling....More

1  Thank Ed S
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 5 October 2017

Hello Ed, Thank you for stopping in to visit us. Offering a variety of exciting games truly allows us to be the best entertainment hub in town. We love hearing you compare us to Vegas, as we are aiming to obtain an exclusive resort feel...More

Reviewed 1 October 2017 via mobile

Casino personal very nice and helpful! Rooms nice and spacious if you are lucky enough to get a spa suite! Vip room has lunch and dinner available which is nice to have and a place to sit and watch tv. Very nice. Only complaint is...More

Thank Mindy B
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 5 October 2017

Good Morning Mindy, Being a VIP definitely brings about some wonderful perks, including access to our Club 38 VIP Lounge. We are pleased to see that your encounters with our team members were pleasant and that you enjoyed your lunch and dinner in the lounge....More

Reviewed 23 September 2017 via mobile

Clean, up to date casino, good drinks, good selection of table games. Realy enjoyed re-visiting Blackhawk the roads are a mess but the whole town is looking better. The rock retaining walls will bring the town up. Back to Ameristar... Bottom line... a Great place...More

Thank William H
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 30 September 2017

William, We want to pass on our praise to you for taking the time to leave such an awesome review of us. We pride ourselves on being the best in town, and it sounds like we have your vote! Thank you for visiting Ameristar Black...More

Reviewed 16 September 2017 via mobile

James and Kurtis were the best poker dealers at the poker room they don't need the cards very well and gave me the cards that I wanted the pots they pushed were very good and they exceeded my expectations in every way that a dealer...More

Thank carlos r
PNKinc, Owner at Ameristar Casino Black Hawk, responded to this reviewResponded 22 September 2017

Good Afternoon Carlos, We are happy you have shared your most recent poker venture at Ameristar with us. We are pleased to see that our friendly team members created fun games for you. We hope to have you back very soon. Sincerely, Ameristar Black Hawk

Reviewed 8 September 2017

Probably the best one.. could almost stay there the entire time. Looks most up to date and clean. good amount of real tables

Thank a85f
PNKinc, Owner at Ameristar Casino Black Hawk, responded to this reviewResponded 11 September 2017

Dear Valued Guest, We appreciate you taking the time to leave an awesome review. We are very proud of our property and all it has to offer. We invite you to come back and see us soon! Thank you. Sincerely, Ameristar Black Hawk

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Ask a question
Questions & Answers
paulwishner
29 September 2017|
AnswerShow all 2 answers
Response from bermurray | Reviewed this property |
We check every time. None. But I should say they struggle with housekeeping. Some days our room wasn't made up.
0
Votes
tj jame t
5 July 2017|
AnswerShow all 2 answers
Response from Devan S | Reviewed this property |
I am not certain. Sorry I wasn't much help.
0
Votes
Erika H
5 June 2017|
Answer
Response from R and L B | Reviewed this property |
Please call the casino and ask them if they sponsor a shuttle. Our best guess is that is cheaper to rent a car than to pay for a taxi/shuttle to go 50 miles. There is now an RTD Light Rail train using their A Line from... More
0
Votes