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Ameristar Casino Black Hawk

111 Richman Street, Black Hawk, CO 80422
+1 720-946-4000
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Review Highlights
Birthday weekend

What a great place to spend a few relaxing days! Lots to do: gambling, relaxing at the spa... read more

Reviewed 2 weeks ago
gazzillion
,
Shanghai, China
via mobile
It's pretty much the best place in Black Hawk

I've stayed here a couple of times and it easily has the best Casino and hotel in the area. The... read more

Reviewed 3 weeks ago
thewookiecookie
,
Denver
Read all 347 reviews
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Overview
  • Excellent53%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible6%
Travellers talk about
“table games” (12 reviews)
“great casino” (14 reviews)
LOCATION
111 Richman Street, Black Hawk, CO 80422
CONTACT
Website
+1 720-946-4000
Write a ReviewReviews (347)
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All reviews
"table games"
in 12 reviews
"pool and hot tub"
in 4 reviews
"great casino"
in 14 reviews
"slot machines"
in 19 reviews
"nicest casino"
in 4 reviews
"pool area"
in 4 reviews
"spa suite"
in 5 reviews
"poker room"
in 6 reviews
"hotel and casino"
in 4 reviews
"players card"
in 6 reviews
"lots of fun"
in 4 reviews
"players club"
in 4 reviews
"housekeeping"
in 6 reviews
"comps"
in 16 reviews
"blackjack"
in 7 reviews
"colorado"
in 28 reviews
"tubs"
in 11 reviews
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1 - 10 of 340 reviews

Reviewed 2 weeks ago via mobile

What a great place to spend a few relaxing days! Lots to do: gambling, relaxing at the spa, walking around the town of Blackhawk, seeing all the historic sites! Plenty of restaurants, and places to grab snacks! A good variety of activities for the entire...More

Thank gazzillion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 1 week ago

Dear Valued Guest, We are thrilled to see that your birthday weekend was a success! It looks like you found plenty to keep you entertained in our town and at our resort especially. Thank you for your wonderful review. We hope to welcome you back...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I've stayed here a couple of times and it easily has the best Casino and hotel in the area. The heated pool/hot tub is great. The restaurants are nice. I will probably be staying here next time we come back!More

1  Thank thewookiecookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 2 weeks ago

Dear Valued Guest, We are extremely flattered to have received your review and find that we hold the spot for the best gaming resort in town. We are glad to see that you plan to return soon. Thank you kindly for the 5-star rating! Sincerely,...More

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Reviewed 4 weeks ago

Wow what a fantastic place. Dealers, wait staff , bartenders just super . Super clean and welcomeing. Next time we will stay and enjoy the rooms and try the food. However not a place for kids.thank you for a great time.

Thank 1970dodgedart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 4 weeks ago

Thank you for stopping by to celebrate a birthday with us! We are pleased to hear back that you will be planning a future trip to our resort. Thank you for the 5-star rating. Sincerely, Ameristar Black Hawk

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See more reviews
Reviewed 4 weeks ago

when we first walked in to our room, we were greeted with a tray of caramel corn and a bottle of Crown royal! then my wife called down to thank them and then they informed us that there had been a mistake and it wasnt...More

1  Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Guest Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 4 weeks ago

Good Afternoon Jeff, We are deeply concerned to have received your review. We can see that there may have been a few mishaps during your stay. Taking care of our guests and giving them excellent service is our main priority and it seems like we...More

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Reviewed 4 February 2018

Stayed here recently for a birthday celebration. The checkin was a breeze and the room warm and inviting. The top floor has the pool and such, with exercise equipment available on the 9th floor. I was treated to a massage as well, which was a...More

1  Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 5 February 2018

Hi Brian, Thank you for planning your birthday getaway at our resort! We are pleased to hear back that everything was top notch and that you were able to enjoy a treatment at our spa. We hope you'll be returning soon! Sincerely, Ameristar Black Hawk

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Reviewed 17 January 2018

The games are run fairly well. The all woman craps group runs the best table in town. There is a significant problem with the casino. The ineptness of the cashier's cage is only topped by their service. There is always a line, There is always...More

Thank jroflittleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 22 January 2018

Dear Valued Guest, Thank you for providing feedback from your last visit. We hope you'll be joining us again soon! Sincerely, Ameristar Black Hawk

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Reviewed 30 December 2017

This is my first choice stay and play when in Black Hawk. The rooms are big and comfortable, although the beds could be a tad softer. The casino is big with lots of options for play and the buffet is one of the best in...More

1  Thank Harrison R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 3 January 2018

Happy New Year Harrison! We love hearing from you about your last visit. We are pleased to see you come by frequently and that you have enjoyed a few spa days while at our resort. Thank you for the compliments, and we assure you we...More

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Reviewed 22 December 2017

We enjoyed the spacious layout of this casino. We definitely felt that this casino did quite a decent job making you feel as if you were in a top quality gambling hall as in Las Vegas. Didn't win anything, however. Them's the breaks!More

Thank PhlegmMaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 27 December 2017

Dear Valued Guest, Thank you for comparing us to the sights and sounds of Vegas! We are very proud of our 4-diamond awarded resort and we love hearing back from our guests, like you. We hope you'll be joining us again soon. Sincerely, Ameristar Black...More

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Reviewed 15 December 2017

Good luck working with the front desk staff. Never did I get the phone call my room was ready. When I complained after 2 hours I was told "So What?"

1  Thank Timothy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 18 December 2017

Timothy- We appreciate your feedback from your recent visit and assure you we will continue to look for ways to improve the overall guest experience. We hope next time you visit, you can enjoy an enhanced visit. Sincerely, Ameristar Black Hawk

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Reviewed 11 December 2017 via mobile

Didn’t give any free play or money off. Also machines wee so tight I had no fun and just left. Go to one of the smaller places.

Thank Crt1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PNKinc, Public Relations Manager at Ameristar Casino Black Hawk, responded to this reviewResponded 13 December 2017

Dear Valued Guest, Thank you for your review. We send out offers to our guests based off their tracked play on their mychoice card. We encourage you to sign up for a card next time you're at our resort. Sincerely, Ameristar Black Hawk

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Ask a question
Questions & Answers
paulwishner
29 September 2017|
AnswerShow all 2 answers
Response from bermurray | Reviewed this property |
We check every time. None. But I should say they struggle with housekeeping. Some days our room wasn't made up.
0
Votes
tj jame t
5 July 2017|
AnswerShow all 2 answers
Response from Devan S | Reviewed this property |
I am not certain. Sorry I wasn't much help.
0
Votes
Erika H
5 June 2017|
Answer
Response from R and L B | Reviewed this property |
Please call the casino and ask them if they sponsor a shuttle. Our best guess is that is cheaper to rent a car than to pay for a taxi/shuttle to go 50 miles. There is now an RTD Light Rail train using their A Line from... More
0
Votes