Valley Heights Locomotive Depot Heritage Museum

Valley Heights Locomotive Depot Heritage Museum: Address, Phone Number, Valley Heights Locomotive Depot Heritage Museum Reviews: 4.5/5

Valley Heights Locomotive Depot Heritage Museum

Valley Heights Locomotive Depot Heritage Museum
4.5
The area
Address
Popular mentions

4.5
27 reviews
Excellent
17
Very good
8
Average
1
Poor
0
Terrible
1

celandelm
Greystanes, Australia344 contributions
Grandparents day out
Nov. 2019 • Family
Beat day out ever.10am to 4pm.This was a free event today.Will def be back.Toilets for all,sears and a shop
Written 2 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there! Thanks very much for your rating and review. Our volunteers on duty that day had a great time too, hosting this event in conjunction with Springwood Neighbourhood Centre and support group, Raising Kin. Glad you enjoyed this rare opportunity of a free day out, with thanks to the organisers who laid on plenty of special activities that are not usually available.
Written 4 November 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

The Two Woodies
Sydney, Australia24 contributions
A quick train ride on the way back to Sydney
Aug. 2019 • Couples
The team at the front counter were really pleasant and had a bit of a joke. Entry fee was reasonable as you could stay as long as you liked. The tram ride was good, the trains on show were interesting to look at and climb on board, the model layouts were quite detailed and provided a couple of hours of fun.
Written 8 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks very much for your rating and comprehensive review. Glad that you found time to drop in. As a volunteer-run site we are always pleased to hear that our visitors enjoy their experience with us. The museum is always evolving with new activities and rides planned over the next twelve months, so we hope that you might make us your destination next time?
Written 9 September 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kris Halliwell
Maitland, Australia171 contributions
Great family day out!
Jul. 2018 • Family
Valley Heights Locomotive Depot Heritage Museum
Valley Heights (approx. half an hour from Katoomba)
steam tram ride, trains, carriages, model trains, memorabilia, small cafe and souvenir shop
This was an amazing day out for the whole family.
You can enthuse over the model trains, ride the stream tram and climb in and out of all the big old trains and carriages.
If you're lucky you will even get a chance to 'toot' the train whistle!
My kids especially liked how they could turn all the knobs, press buttons, switch switches and move leavers.
The cafe serves light refreshments, tea & coffee, sandwiches, pies & cakes
OPEN 10am-4pm (last ride at 3:30pm).
Check their website for their open days.
Family $45 (2 Adults, 2 Children)
Tusculum Road ph:47514638
#happylittlevegemitedotonline #bluemo untainswithkids #vanepensroadtrips
Written 18 December 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good evening. Our volunteers are pleased that you all had a good time and appreciate the generous review. We all work hard to deliver a memorable experience and look forward to seeing you again. Thank you for spreading the word!
Written 20 December 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Marawat
Glenbrook, Australia22 contributions
Worth a stop
Oct. 2018 • Friends
Amazing! I loved all the history and getting to understand a bit more about what my cousin and Uncle currently do and what my Grandpop and Great Grandfather did on a normal day ‘in the office’. The volunteers were so friendly and a wealth of information
Written 15 October 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good evening Marawat! Thank you very much for the kind review. Our Museum volunteers appreciate the opportunity to meet visitors and explain some of the inner workings of the loco depot and railway history.
Written 20 December 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Liz P
17 contributions
Great place with super helpful staff
Dec. 2017 • Family
I visited the museum with my young nephews. The staff went out of their way to explain, include and show the kids the wonderful trains in the collection. The highlight for all was the ride on the train. Thank you to all the staff for a wonderful day out
Written 2 September 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Liz. Thank you very much for your feedback. Our entire volunteer team works hard to deliver a good experience for our visitors. We are also adding to the range of activities for all ages to enjoy so please keep in touch via our website for new events and exhibits."
Written 2 September 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ramAustralia2018
142 contributions
Surly unfriendly staff
Sep. 2017 • Business
The place opens late and closes early and seems to only operate a few hours a week. The staff were surly and distinctly unfriendly. They treated my friends and son visiting from New Zealand very poorly, for no reason other than the staff wanted to leave early. Give this place a miss.
Written 30 August 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello ramAustralia2018. Firstly I will apologise on behalf of my colleagues for your experience and am disappointed that you felt that way about your recent(?) visit. Our opening hours are well publicised and have been set at 10:00 opening and 16:00 closing for many years. However, we do run our last steam ride at 15:30. Unless the Museum was impacted by an abnormal event (fire or accident etc) there is no reason why the Museum would have closed early and we even have suggested to our visitors that they can stay after the official closing time to watch our rolling stock being put to bed! Although a totally volunteer run organisation, we take great pride in our professionalism and approach in all aspects of the Museum's operation. This obviously includes our shop/café space, but also safety, restoration, maintenance, and train/tram crew. From time to time, for a variety of reasons (availability of volunteers for one), you may make contact with someone in a role that is new or unfamiliar. This is part of our training and development program, and we encourage people of all ages and backgrounds to be involved in that. As we do most of our own maintenance, cleaning, restoration and safety training, this has to be done when we are not open to the public. Therefore, we usually open twice a month (2nd & 4th Sundays) but have extended our activities with special events throughout the year (Fathers Day, Halloween, Santa etc) when we open on a Saturday and we also open mid-week for group visits. We welcome comment and criticism from all visitors, and hope that we can use your feedback constructively. If you wish to expand on your comments or offer any other suggestion, please contact me via the Museum's website.
Written 1 September 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

JaneT_4599
Sydney, Australia25 contributions
Nice way to spend an afternoon
Jul. 2018 • Family
Lovely friendly staff, reasonably priced, very interesting if you’re into trains. There’s lots to see and experience. It’s a lovely way to spend an afternoon especially families with young children. The children we saw there had a ball!!
Written 28 July 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there Jane! Thank you for the favorable review. Our volunteers always try to make children (of ALL ages!) feel welcome and work hard to make sure they have a great day out. We also try to tell the story of the impact of the loco depot on the whole community and the role of the railways in NSW history.
Written 20 December 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kerrie P
Perth, Australia390 contributions
Excellent History
Jul. 2018 • Friends
My dad is a train driver himself so he found this very fascinating & loved reading up on all of he history. Myself I didn’t enjoy is as much as he did but all the children their seemed to be having a ton of fun with the model trains and being able to climb into the old carriages. Friendly staff with lots of knowledge.
Written 19 July 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Kerrie, thank you for your kind review. We are pleased that your father had a good time with us. Our volunteers try to make the Museum an inclusive place for those of all ages and interests to enjoy. There are many stories to be told about the people who worked at the loco depot and the contribution they made to the local community. We are always keen to hear how your experience with us could be improved and hope that you will have time to visit again and share some of your ideas.
Written 20 December 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Christine T
Sydney, Australia6 contributions
For Train lovers everywhere
Aug. 2017 • Couples
The volunteer staff clearly love their trains. Friendly and very keen to share their knowledge. Enthusiasm abounds.
The trip on the steam tram was a trip down memory lane, with the smell of smoke, steam and uniformed conductor to add to it authenticity
The heritage focus is evident. We were glad we could support an organisation which is so committed to preserving this key part of the railway history. From the oldest railway turntable in the state (if not the country) to the old steam engines and rolling stock.
Written 15 August 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Christine. Firstly our apologies for the VERY late response. For some reason it appears that we have not received notifications for some time and hence the slow reply. We do appreciate your feedback and positive review. Our volunteers always appreciate the opportunity to interact with our visitors and try to involve everyone in the whole storyline.
Written 20 December 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

David S
Winmalee, Australia35 contributions
Excellent
Dec. 2016 • Family
We had a Christmas function with Santa and a large group of kids. The museum volunteers could not do enough for us. From Santa arriving on the steam tram, rides on the tram for the whole group, looking and climbing over old locomotives and carriages, viewing the static displays, to helping put the tram away to bed, everyone had a great afternoon.

I highly recommend a visit, either flying solo, or with a group or function.
Written 1 July 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello David, Firstly our apologies for the VERY late response. For some reason it appears that we have not received notifications for a long time and hence the slow reply. Thanks very much for the positive review. We appreciate you spreading the word. Our volunteers are really pleased that you all had a good experience at the Museum. We always try hard to make the day an exciting and memorable event for everyone.
Written 21 December 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 27
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Valley Heights Locomotive Depot Heritage Museum


Restaurants near Valley Heights Locomotive Depot Heritage Museum: View all restaurants near Valley Heights Locomotive Depot Heritage Museum on Tripadvisor