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Tahoe Vista Treetop
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Sarabell wrote a review Nov. 2020
Newport Beach, California8 contributions
Tahoe treetop is a blast! My 2 sons (11&13) and I went on Saturday 11/28. There are multiple courses with different difficulty levels. We started with the real low beginner ones. But ended up doing every single course, easy to most difficult. They rate the difficulty and height on a sign on each course. So you know what you are getting into. They are a combination of zip lines and obstacles. Each group has 2 1/2 hours to play on all the courses. Totally worth it. They had very good COVID protocols in place as well.
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Date of experience: November 2020
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Carrie W wrote a review Aug. 2020
bevelry hills83 contributions55 helpful votes
When arriving we didn’t know what to expect. We have done zip lining before (in Maui, Vancouver island, Montana, Mexico) and thought this was a typical zooming place. WE WERE WRONG! Tahoe Vista Treetop is fantastic and so unusual. There are 3 levels of ropes course (so everyone can go). We started w the middle level bc my kids didn’t ‘need’ to do the beginner. We did all of the blue and black diamond courses and they did not disappoint! There are 2-3 zip lines per course and 6-8 obstacles per course. It is challenging in all the best ways. There are no guides for your party so you can explore on your own. Which is the perfect set up for this activity. There are guides around if you need them. We highly recommend it.
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Date of experience: August 2020
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bee.nguy.paul wrote a review Aug. 2020
Martinez, California19 contributions10 helpful votes
Great activity for all. They do a good job of sanitizing equipment and having hand sanitizer at end of each course. Being outdoors is great social distancing but some participants ignored it or didn’t wear masks so be careful and avoid those who don’t. Overall course well laid out and super fun.
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Date of experience: August 2020
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DtripperJ wrote a review Jul. 2020
San Ramon93 contributions28 helpful votes
Our three teens had a great time at the Treetop park in Tahoe City - so much so that they wanted to go again. So a couple of days later, off we went to Tahoe Vista. The experience there was not as good. The courses vary in difficulty and are given ratings like ski runs. Both the Tahoe City and Tahoe Vista parks have a mix of easy (green circle), moderate (blue square) , and difficult (black diamond) courses with most courses being blue. There seemed to be a height restriction on the black diamond courses but no guidance as to what it takes to actually make it through the course. Folks, when a small child or nervous parent with little strength, stamina, courage, or confidence gets stuck at a difficult obstacle on a black diamond course, the whole thing backs up leaving lots of folks just standing around in trees. You can’t go backwards or get yourself off of the course. The only way is forward through all of the obstacles. And the courses wend their way through the trees, criss-crossing other courses, so you can’t necessarily tell a course is backed up when you get on it. This did not happen at all to us at the Tahoe City park. It happened three times at Tahoe Vista! What happens when someone can’t go on? They have to be rescued. And that adds even more time to the great debacle. The staff that conduct the rescue are competent and appear to have good safety protocols (albeit it with very limited access points to get into the course), but wow, what a time suck. After the first one of these, I asked the rescuer how often he had to do that. The response? Every day for that one black diamond course alone. So they knowingly have a setup that results in significant waiting and delay for their guests. Surely something could be done to discourage the folks that are going to get stuck from getting on the course in the first place. It isn’t just a size/height thing as I watched wiry little tykes zipping through the black diamond courses that got the better of slightly older/larger kids and a mom. In spite of all the stuck in trees waiting, our teens still enjoyed themselves. I don’t know if we got particularly unlucky at Tahoe Vista or particularly lucky at Tahoe City.
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Date of experience: July 2020
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Response from TTjesse, Owner at Tahoe Vista Treetop
Responded 7 Aug. 2020
Thanks for your review and for acknowledging your teens had a great time. I'm sorry to hear you got stuck behind some slow participants. You are correct, the slow participant creating a 'traffic jam" on course is our Achilles heel. We have made many changes, including course design changes, rescue equipment changes, and policy changes but it still happens - although less often than it used to. I disagree that you cannot tell if a course is backed up before getting on. There are trails beneath all the courses and we recommend walking below and looking a few platforms ahead to see who is on course and whether or not you want to follow them. We have a height requirement for the black diamond courses because the little tykes tend to get stuck and need to be lowered most often. Parents often ignore the requirement and take small kids anyways, which doesn't help. But as you point out, it isn't just a size/height thing. We do tell patrons that the black diamond courses are higher and the bridges are more difficult. However, as soon as you stick a black diamond label onto something - it becomes a challenge for many. These are the people that hang in their harness and pull themselves across the bridge so they can say they "did a black diamond." Probably the same people that "ski" a black diamond run by falling and sliding on their butt so they can later say they skied a black diamond run. The statement we "knowingly have a setup that results in significant waiting and delay for their guests" is pretty unfair and an incorrect framing of the situation. Another way to state this would be, they have created two black diamond courses to offer a greater challenge for those participants wanting more than the 5 blue intermediate courses. Unfortunately, this takes some self-regulation on the part of the participant to determine whether or not he/she belongs on those courses. People aren't always good at self-regulating. I'm open to suggestions should you have ideas about; 1. How we identify the folks that are going to get stuck, and 2. how we discourage them from going anyways. In the end I'm glad your teens enjoyed themselves despite the waiting. My response is intended to share some of our perspective and difficulty dealing with this, I don't intend to come across as defensive. The one definite solution to this would be for us to build all the courses easier so nobody gets stuck. We don't see this "dumbing down" of the courses as a good option and think most customers would agree. Please feel free to email me directly should you want to talk further. Thanks again.
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Kim_F_CA wrote a review Jul. 2020
Rancho Cordova, California236 contributions55 helpful votes
+1
I had heard about Treetop from co-workers and thought what a great thing to do with cousins in town for our family reunion. Three of us cousins (35-51 yo) and one 9 yo went here early at a 9:15 AM timeslot. During COVID-19, the park and staff takes social distancing very seriously, outlining specific steps for the number of people on ramps, obstacles, and platforms when you are with your group vs. not with your group. Everyone was required to wear masks while getting harnessed and getting the instructions. On the ropes courses, it was optional but everything was well-spaced out and out in the open so it felt safe. There were so many obstacles and zip lines on each of the 9 courses, we didn’t have time to complete them all in the 2.5 hrs we were there, though our 9 yo did! The green (easy), blue (intermediate), and black diamond (challenging) courses were so much fun! Every course had multiple zip-lines along with multiple obstacles. I can’t wait to come back again - worth every penny of the $64 per adult & $54 child.
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Date of experience: July 2020
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