Rockstar Transportation

Rockstar Transportation, Santa Barbara: Hours, Address, Rockstar Transportation Reviews: 3.5/5

Rockstar Transportation
3.5
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
RockStar Transportation offers all types of transportation services in the the Santa Barbara area. But our specialty is wine tasting tours. We offer private wine tours on a daily basis for groups from 2 passengers to 20. We have luxury sedans, limos and even buses. All of our wine tours include complimentary champagne and refreshments which include cheese crackers and chocolates. Plus we will design the tour and make all the necessary reservations for you. We have been providing wine tours and other transportation service in the Santa Barbara since 2003. Book your tour with RockStar and we promise it will be an experience you'll remember forever.
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Popular mentions

3.5
29 reviews
Excellent
15
Very good
3
Average
0
Poor
2
Terrible
9

Stephaniehubis
5 contributions
My go to AIRPORT Trasnportation
Apr. 2020
I have been using Rockstar Since 2007. I have been on a few wine tours with them and have the best time everytime. I recently have been using them for my airport transfers and they are THE BEST. You can book so easily, and they track your flight to ensure a timely arrival. The driver always messages me when he or she arrives and asks if i prefer curbside pick up or if i need help with my luggage they always offer to meet me at baggage claim. I love the Curbside option since i travel light and want to get out of the AIrport ASAP. Highly recommend this company!!!
Written 29 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Cynthia L
1 contribution
DO NOT WASTE YOUR TIME WITH THIS COMPANY!!!
Nov. 2019 • Friends
DO NOT WASTE YOUR TIME WITH THIS COMPANY! They are the same company as SB Luxury Limos.

If I could put zero stars and still leave a review, I would.

I booked a Trolley wine tour with this company for a bachelorette party hoping that it would be a reliable form of transportation while wine tasting but I couldn’t be more wrong.

We were picked up by Kurt T. (Yes, the Kurt T. Who gave his own company a 5 star Yelp review for his “live-in girlfriend Kira” who also gave her company a 5 star review that got removed from Yelp).

During our drive to what was supposed to be our first winery stop, he began speeding, turning corners of a windy road at what the company said was “tracked by our gps at 67 mph” but felt like 80 miles per hour, erratically passing around semi-trucks and FALLING ASLEEP WHILE DRIVING!

After noticing his multiple times dozing off, we had to have two people stay up front with him to keep him awake during our drive, offering him water, tapping his shoulder every time he started dozing off, and even asking him multiple times to slow down, in which he kept answering “it’s going to take us longer to get there”. I don’t know about you, but I’d rather be alive than speed to my destination!

When we arrived at the Winery, we called Rockstar Transportation to request a new driver, as we did not feel safe getting back into the vehicle with Kurt. After a half hour, the company called us back letting us know they didn’t have any other drivers available and that Kurt said he would “do better” driving us to our next destination. Still not feeling safe getting back into the Trolley, we asked if we could get a refund if we found another ride home, in which they confirmed, so we found another means of getting home, which was not cheap.

That evening, I sent Rockstar Transportation an email confirming the refund and asking when I would be able to receive it. With no response for the next few days, and multiple follow-up emails, I decided to call them. I got through to Stephanie, their Operations Manager, whom originally booked our transportation.

After going back and forth with them, Stephanie stated the story “didn’t add up” and gave multiple excuses including, “Kurts live-in girlfriend Kira, who is also a driver for our company, said they went to bed the evening before at 9pm” and asked for photo evidence of his sow ending, erratic driving and dozing off at the wheel. When you’re in a life threatening situation, your first thought isn’t to pull out your phone to take photos. With these excuses, they decided to only refund us a partial payment after threatening to report them to the BBB and get a lawyer involved.

The fact that they think a paying customer would make up these allegations blows my mind. AND to not even follow up with us after this horrible experience! If it wasn’t for me being persistent with them on following up by calling and emailing, the company couldn’t care less.

I REPEAT, DO NOT UTILIZE THIS COMPANY FOR TRANSPORTATION SERVICES unless you want to potentially go through the same thing we did.

I will never recommend this company to anyone and hope that they learn better business practices including surveying their drivers before putting others lives at risk.
Written 1 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Exploration175077
1 contribution
Fraud —- AKA and doing business under different names so you don’t see their reviews!!!
Oct. 2019 • Couples
I hope they pick you up. Because on my wedding day they didn't. I had booked a limo for my future husband and I and well I had to end up scrambling 15 minutes before my wedding trying to find transportation to my venue. Because their limo had broken down. I do wanna mention that two days before the wedding they reached out to me because they wanted to upgrade me to a party bus. I am form them that I did not like the look of the party bus and I ordered specifically a limo because I liked the way that it looked. No one really wants to arrive in a party bus on their wedding day. Since I declined the upgrade as they called it they informed me that I would still have my eight passenger limo for me and my bridal party to go to the wedding venue. However when I went downstairs to get my limo at 4 PM I have a driver staring at me letting me know that unfortunately the limo broke down. Not only did it break down but they didn't have any other means of transportation for me to the wedding. Their driver drove his personal vehicle which was obviously not registered for commercial use. And had to drive me and two people to the wedding mind you this is a party of 10. I arrived my wedding late it was an absolute disaster. But to top it off they even decided to charge me full price for everything. They did not take responsibility for anything that happened nor did they find any way to make it right. Plus they charge me full price $595 even though they told me that there would be no charges. I then emailed the manager Stephanie and never received a response back. Now I am on my honeymoon wasting my time and I had to pay for day use on my phone in order to call from the UK. They promised me that theY would call me in 45 and nothing I call them back and they informed me the manager was there and they will have to pass the info to her tomorrow. After telling them that is not ok they hung up on me. - do not use them you will be lucky if they even have a car for you on your wedding day —— they are shady and fraud should be their first name.
Written 25 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

B W
Santa Barbara4 contributions
Wedding Rental Bait and Switch Disappointment
Apr. 2019 • Family
Note Rockstar Transportation is also represented (A.K.A.) as Santa Barbara Luxury Limousine and Santa Barbara Luxury Limousine. For our son's wedding we wanted a large limousine-style seating configuration, which we reserved and were charged for their "Sprinter Limo with limo style seating". What we received was a sprinter with bus-style seating, narrow rows and isles, making egress very difficult when transporting our elderly family members and fully dressed wedding party. We specifically requested and received verbal confirmation we would receive a shuttle with limo-style seating. What we received was not acceptable for those needing transportation. The operator had more than enough time to notify us of the switch in the vehicle configuration but did not. They simply showed up and expected we would pay more for a less desirable, and lower priced vehicle. Bait and Switch.
Written 17 May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

dacolo
san diego7 contributions
Solvang n wineries
Oct. 2016 • Couples
We took a 4nt mini cruise from LA to Santa Barbara and we arranged for Rockstar - 6 passenger Limo to pick us up at the cruise port at 9:15am....we were 5 people going to Solvang n wineries.....we wanted freedom to do what we wanted ....instead of going thru the ship winery tours......They were on time waiting for us across from port.......although.... the limo was older model then I expected and the outside of limo was banged up.....the limo inside was immaculate..... everything in working order
KEIRA WAS OUR DRIVER. ......I highly recommend her as a driver.....very pleasant.....respectful....and made good recommendations..... supplied champagne , mixed cheeses n truffles chocolates....mmmm good....and she got us back in time to Santa Barbara to meet ship.........and we still had time for exploring Santa Barbara.... we had a great time....if you want independence ....call Rockstar. ...all the other limo companies wanted a per person charge for their wine tours.....Rockstar charges were for hourly......
Written 5 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

calibrnbear56
Santa Barbara, CA1 contribution
Well worth the cost!
Dec. 2015 • Friends
We had our annual work Christmas party, which was somewhat formal semi-formal. A large number of us were staying at the same local hotel. Not wanting to drink n drive, and most of us wearing tuxes, hired ROCKSTAR to drive us. The driver was awesome n very friendly! I even invited him to come in have dinner n drinks (coffee/soda/water) on me, but he settled for water only. I wish I could remember his name. Thank you ROCKSTAR!
Written 29 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Regina A
2 contributions
Todds trolley tour
Jul. 2016 • Couples
All was amazing, driver did great with our large group and made it a party!! I can't wait for our next adventure with the exact same team of extraordinary professionals at rockstar transportation
Written 4 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

yogikristen
Fort Collins, CO2 contributions
Disappointing Limo Rockstar Tour
Jan. 2016 • Friends
I was disappointed in a few aspects of the trip I had Sunday, February 31st 2016. The driver (Jon) was great, friendly and accommodating and I'm not sure if some of what I list is his responsibility or not. Here it is:

Trying to make an awesome bachelorette party with 8 ladies (It was a rainy day but still...) 20 minutes into the trip the roof of the limo began to leak, soaking the bottom half of one of the ladies dresses as well as her purse.
It was listed that there would be champagne in the limo. Instead, there was cheap "Andre Sparkling Rose"- NOT close to champagne in the eyes of those of us who appreciate good wine and bubbly... therefore, why we were on the wine tour! We wound up just giving it away, no one wanted to drink it!
It was listed there would be cheese, crackers & chocolates provided in the limo... There were no chocolates, which we were looking forward to :(
The neon lights that we were excited to have inside the limo were broken/not working :(
Also, I feel giving a tasting price range from $9-$14/person per winery was a little misleading when most places were at least $20/tasting. It would have been nice to know that ahead of time to budget better.

Maybe updated info on your website could avoid the confusion as well?

Again, I apologize if I am complaining about issues that were more the driver's responsibility, (maybe it was his personal limo??). But all these issues still all added up to diminishing the fun of the experience. I appreciate the $40 deducted from the total days rental. But it still didn't feel as if it made up for all of the points listed above. Hopefully these small things corrected in the future can give someone else a better experience.
Written 22 March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

WendyBBB
Newport Beach, CA3 contributions
Wine Tasting in Sant Ynez
Jan. 2016 • Friends
We were so impressed with Rockstar - they were prompt, reasonably priced and our driver was awesome - we had a passenger that became ill during the trip and he helped find alternate transportation so they could get home - so appreciated!
Written 1 February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

CandaceMiller
Manhattan Beach, CA2 contributions
Great Drivers, nice vans!
Oct. 2015 • Friends
I have used Rockstar now for a few years in a row for our annual Friends Trip to Santa Barbara. The drivers are always very courtesy, safe and fun!
they keep us on timeline, which is very important for wine tasting with a group of 14!
I will continue to use them each year and in the future!!!!!!!!
Written 16 December 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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