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South Los Angeles

Neighbourhood: Central L.A
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Address: Los Angeles, CA
Phone Number:
+1 310-568-5100
Book In Advance
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USD 125.00*
and up
Los Angeles Bike the Beach Tour
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TripAdvisor Reviewer Highlights

Read all 120 reviews
Visitor rating
  • 11
  • 3
    Very good
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  • 81
Hold your ground if you prepaid your rental

Firstly note that I utilised a Corperte rate package available via my employer for this rental. Booked online in A$ a month prior to rental. On arrival at Hertz LAX, it was... read more

Reviewed 26 January 2017
Laurie G
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120 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Brisbane, Australia
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Pre-booked and pre-paid Ford SUV, got to Hertz after 14hr flight and not much sleep so not at my best. Sales assistant v chatty to the extent I didn't really pay attention to the paperwork. Took my credit card to capture "incidentals" and commented that a Kia SUV would be large enough and she might give me a Ford instead.... More 

Thank Frank C
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

I had pre booked and paid in full online for my car weeks prior. Flight number and times had been provided so after flying 20 hours it should of been a quick easy process to collect car and be on our way .They didn't have a car ready , which is fine . Happy to wait . They lady kept... More 

Thank redgy87
St. Petersburg, Florida
Level Contributor
88 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
Reviewed 3 weeks ago

I arrived at 12:45am and expected a quick turn-around considering I had a pre-paid rental. I was surprised to see more than a dozen customers in line in the rental center and only 3 rental agents on duty. In the end it took an unbelievable. 1 hour and 18 minutes to get to the counter. After the long wait I... More 

Thank kumack
1 review
Reviewed 6 March 2017 via mobile

Have a midsize car reserved; have waited in line for a clerk one hour & 10 minutes - another 20 to 30 minutes to get to the counter to go. Worst rental car service in 55 years of travel. Avoid Advantage/Ez Rental like the plague!

Thank Larry S
Level Contributor
27 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 5 February 2017 via mobile

As President's Club member, had towait in line for 30 minutes to change the car I had been assigned. On return, I just wanted to split my bill into two parts (work, personal). About 20 minute wait, then I was told it was impossible unless I had cash for one part as they couldn't split it using credit cards. And,... More 

1 Thank MAJ M
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 26 January 2017

Firstly note that I utilised a Corperte rate package available via my employer for this rental. Booked online in A$ a month prior to rental. On arrival at Hertz LAX, it was clearly evident it was understaffed, I was direct to use a self serve kiosk and connected with a employee elsewear. First Issue was that my booking was in... More 

1 Thank Laurie G
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 12 January 2017

Arrived from an international flight - we were tired and just wanted to pick up our car. First of all, we had to wait 1 hour in line - with only 4 people in front of us. There were 3-4 Hertz employees at the desks, however they all try to use dodgy sales tactics to add on excessive fees and... More 

2 Thank Marie V
Auckland, New Zealand
Level Contributor
56 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 6 January 2017

Picked up Dec. 24 by their shuttle and delivered to their office at 9150 Aviation Blvd., Was expecting to have a 30 minute + wait for this time of the year, but was very suprised with only a 10min delay. The office staff was very friendly and efficient giving us a few alternative options but not pushing the sale. We... More 

Thank Bugsy13
Level Contributor
201 reviews
95 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
Reviewed 26 November 2016

I am very disappointed . When I returned my car 11/14/16 I left my Garman $150 plus $50 in Europe maps added to it a $200 value plugged into cigarette in consul. . My wife contacted you immediately in less than 20 minutes after I got off the shuttle at the airport. I was informed Garmin was not recovered by... More 

1 Thank Joyce P
Dublin, Ireland
Level Contributor
4 reviews
3 attraction reviews
Reviewed 18 November 2016

I hired a car from this location from 29th Oct 2016 to 5th Nov 2016 and must say was very apprehensive having read some of the reviews on here, I have rented from this location on a number of occasions over the last 6 to 7 years and for virtually all of those occasions found all to be excellent bar... More 

Thank Shane O

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