Spa Montage Laguna Beach

Spa Montage Laguna Beach: Hours, Address, Spa Montage Laguna Beach Reviews: 4.5/5

Spa Montage Laguna Beach
4.5
6:00 AM - 9:00 PM
Monday
6:00 AM - 9:00 PM
Tuesday
6:00 AM - 9:00 PM
Wednesday
6:00 AM - 9:00 PM
Thursday
6:00 AM - 9:00 PM
Friday
6:00 AM - 9:00 PM
Saturday
6:00 AM - 9:00 PM
Sunday
6:00 AM - 9:00 PM
About
A luxury Laguna Beach spa resort offering treatments such as massages, facials and hydrotherapy and a Kim Vo hair salon. This spa in Orange County uses the ocean as inspiration for their spa menu.
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Tours and Tickets

4.5
46 reviews
Excellent
37
Very good
5
Average
1
Poor
0
Terrible
3

Otodoc
Lexington, KY183 contributions
Best. Spa. Experience. Ever!
Sep. 2019 • Couples
Close your eyes and imagine yourself at a spa on the beach overlooking the water with the most attentive staff and luxury dripping at every corner of the establishment. When you open your eyes, you’ll find yourself at Spa Montage in Laguna Beach. From the exercise room overlooking the Pacific, the private pool for spa guests only (no kids!) and a fully equipped spa facility with sauna,steam, hot tub with a cascading waterfall and an ice plunge, this place has everything. Services are costly but allow you full access to all the amenities all day long. Parking is validated to half price, but dining at the Loft restaurant makes that complimentary. There is beach access and showers to rinse off on your return. Spend the day and pamper yourself and a loved one!
Written 4 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Sanford, Thank you for sharing your review. I am glad to hear that Spa Montage is where you enjoy a pampering day - the view truly is beautiful! I look forward to welcoming you back for your next spa day. Sincerely, Anne-Marie Houston General Manager Montage Laguna Beach
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nadra M
Santa Rosa, CA961 contributions
Took my breath away! Best massage therapy ever!
Aug. 2019 • Family
To everyone who never dreamed in their own life about getting a massage. I had my life turned upside down and inside out this morning with the most amazing incredible massage therapist I have ever met. He had the hands of both a gentle angel and the toughness of Greek God Zeus . I was supposed to get the original therapist but he fell ill today. But, I was not disappointed. He took rocks and boulders out of my back and shoulders like nobody. There were rocks in my shoulders that I didn't even know existed. But he broke them loose. Ash changed my mind and life about getting massages in general. He was gentle and kind and helped me relax like no other. I wanted to take him home with me, but instead I gave him a hug and a little monetary tip. I was left relaxed, speechless. I had reached my happy place. Peace at last. Im reborn for massages, yearly.
Written 16 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Nade2019, Thank you for taking the time to write us a review. I am thrilled to hear that you enjoyed your massage with Ash. I will be sure to share your review with him and look forward to welcoming you back for your next massage. Sincerely, Anne-Marie Houston General Manager Montage Laguna Beach
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

iheartputter
2 contributions
An amazing spa is now ruined - don't waste your money
Jul. 2019 • Friends
The spa experience at Montage is ruined and I will not be returning. [Note to Terrenea: You are now my favorite - please protect your amazing spa!]

I have been coming to this spa for years, and it has always been my favorite. But not anymore. Sometime last year, they changed the policy to allow ALL hotel guests into the spa pool and spa facilities, and now it is a nightmare. Evidently, this was their solution to the main hotel pool being overcrowded. It was a 30-minute to "several hours" of a wait for a pool lounge chair, so don't expect to enjoy a nice relaxing day at the spa. Managers, pool staff, and attendants are all well aware of the issue and completely overwhelmed and stressed, but somehow, it has not been resolved.

And the spa facilities, which used to be quiet and serene, are now overflowing with noisy hotel guests. Spa snacks are downgraded. Attendants can't keep up with the mess. No quiet here either.

I actually booked my appointment the day before. Why book so many people if you can't accommodate them? If I'm paying $300 for a massage, I expect a 5-star experience. Just tell me that you are overbooked and to come at another time. I actually brought a friend with me to show her "the best spa," and it was embarrassing how horrible it was.

And I did talk with a manager to let them know how I was disappointed that my favorite spa was now so poor. She offered a free pass to use the facilities at a future date. I declined. Why would I want to return to use overflowing, stressful facilities? Never again.
Written 29 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Iheartputter, Thank you for taking the time to write us a review. We appreciate your feedback and will be sure to share your review with our team at Spa Montage. Sincerely, Anne-Marie Houston General Manager Montage Laguna Beach
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Happel
Frisco, TX132 contributions
Unbelievable Experience
Apr. 2018 • Couples
The spa at Montage was one of the best I have experienced! The treatments were all fabulous and so enjoyable. I would definitely go back there!
Written 24 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Happel, Thank you for choosing to relax and Spa Montage. I am thrilled to hear that you thoroughly enjoyed your experience. I look forward to welcoming you back for your next spa experience. Sincerely, Anne-Marie Houston General Manager Montage Laguna Beach
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Travlinguy517
Plainfield, IL350 contributions
A deep tissue massage
May 2018 • Business
Had some neck pain form the pillows in the hotel. Decided to get a deep tissue massage to help relieve the pain. $294 later more pain lol!
Written 7 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your review and for being our guest. I am sorry to hear that our pillows caused neck pain for you but I hope that you were able to enjoy your massage and the spa amenities. Please do reach out when you visit us again so that we may place a different pillow in your room in hopes to avoid any neck pain. Sincerely, Anne-Marie Houston Resort Manager Montage Laguna Beach
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sarahth0m
Huntington Beach, CA1 contribution
Needs problem solving - cleanliness issues
Jan. 2018 • Solo
[see the gross photo of the robe]
I'm accustomed to five star spas and know what they cost, so I knew to expect the best but you can get a good massage almost anywhere, it's the extra treatment and amenities that I pay for; and then I was given no intro to the spa for my first time, went into their cold plunge before watching two women from the sauna go in and there's no sign asking to wash off, and when asked for a second robe got handed a filthy robe that I don't even want to say what it looked like what on it but reddish and brown. I double checked myself after my shower to make sure I wasn't bleeding but after toweling myself off, there's no physical way it was me. I went to checkout and speak with a manager, went to the restroom while waiting for the manager to come out, and then had to rush out when my friend texted me freaking out and thought maybe I'd get a call back or an email, but instead I got an email from security the day after about an unpaid balance??

Apparently they thought I skipped out because THEIR system had a glitch reading my card at check in [that I physically handed them] and I left after my treatment without redoing my card. Why would I ask for a manager if I was skipping out? I even peaked around the corner a couple times and just decided I couldn't wait for them and went. I gave my card online which got replaced with a new one that I physically handed at check in, and get that email from security... this is not a five star spa based on this handling; a spa director should have emailed me WAY before you decided to get security involved. I called to address the email and my issue, and got an apology and a 20% off offer of my $400+ bill... for a filthy brown robe, no spa intro when I first came in for my first time, the bar being under reno when I would've loved to go get a drink, the cold plunge allowing [no signage against it] naked women from the sauna to go in without rinsing off first, and an accusatory email, that's an obscene offer. I REGAVE my card and told them to go ahead and keep it to charge, but this needs to be resolved first.

On top of it, I have yet to hear back from someone "higher" which I didn't even know that's what I was waiting for until I followed up yesterday. I have now asked for someone to follow up with me thru email by the end of the week and just don't feel it's right at this point. This review honestly wouldn't be here if they had not treated me like a convict and would handle their issues properly. I hope this review helps speed things up and gets someone to change my mind about the place.
Written 9 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

austinteri
Austin, TX226 contributions
Wow wow wow.
Sep. 2017 • Business
Sometimes you win at the spa, and sometimes you don't. This spa is a huge win. Amazing massage, plus additional amenities to enjoy. You are invited to enjoy yourself all day if wish. You will love it.
Written 22 September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
We are so happy to hear that you enjoyed your experience at Spa Montage. We hope that you can come back soon for a well-deserved day of pampering and relaxation! Regards, Rick Riess Managing Director
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cja2k1
San Francisco, CA466 contributions
Great Amenities, but Watch Out for Reservation Glitch
Aug. 2017 • Couples
The spa itself is terrific: the adult-only pool, the food and beverage servers, the workout room, and the locker room with steam, sauna, Jacuzzi, etc. are all worth the price. The massage I received was great. The only thing hiccup was a scheduling error: I was told that my massage had somehow been "rescheduled" in their system, in spite of numerous confirmations -- I called them, they called me, I confirmed in person the day before my treatment, and I confirmed the morning of my treatment since we arrived to use the facilities early, even though the treatment wasn't until late in the afternoon.
The manager did give me a small discount, but it didn't feel like they cared much about the issue -- how it happened, how it can be corrected, etc.
All in all, I'd definitely go back, but instead of confirming 4 times in a matter of two days, maybe I need to confirm every hour...
Written 21 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for sharing a review and providing feedback on your recent experience at Spa Montage. We are pleased your treatment went well and you were able to enjoy the spa amenities. We have noted your concerns and will share them with our team. We hope to welcome you back in the near future. Sincerely, Rick Riess Managing Director
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Road600653
8 contributions
Perfection worth paying for!
Aug. 2016 • Couples
On a recommendation from a former Laguna local, I booked a day at the Spa Montage to create the most magical wedding proposal one could imagine. Arrived in morning, enjoyed early lunch at Mosaic, then experienced wonderful Romantic Couples Journey services at the Spa. Got to enjoy spa pool, sauna, hot tub and grounds all day. Used lush spa locker rooms to get showered and dressed for dinner. Spa sent a kind staffer named Nicole to take photos of us overlooking beach in beautiful gardens...pefect spot for proposal! Then the folks in The Loft restaurant took great care of us for a special dinner (Studio would be great choice too). Definitely a splurge, but thanks to everyone at Montage and Spa Montage, we had a day we'll never forget in a place that is as beautiful and romantic as you'll find anywhere! If you can do it, do it!!!!
Written 9 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to share a review of your recent experience at Spa Montage Laguna Beach. We are pleased that you chose to celebrate with us and felt well taken care of by our associates who helped make your day unforgettable. We look forward to welcoming you back very soon. Sincerely, Rick Riess Managing Director
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BeckyS
Solana Beach, CA32 contributions
Fantastic!
Feb. 2016 • Business
Joined my husband for a business trip for our first stay at the Montage. It was fabulous. Check-in process was quite personable and polite, room was fabulous (loved that tub!), outside group function on the lawn at sunset was also wonderful....
The workout facility and spa pool are some of the best I've ever used!
Looking forward to our next visit!
Written 27 June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your kind review regarding your experience at Spa Montage. We hope to welcome you back in the near future. Sincerely, Rick Riess Managing Director
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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