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27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
+1 831-620-7360
Review Highlights
Nice Spa

Very nice clean facilities set in a tranquil environment. Most people I saw did not strictly follow... read more

Reviewed 4 days ago
Peaceful, relaxing retreat

My husband and I spent four hours here on our anniversary. It was so very relaxing! We loved the... read more

Reviewed 1 week ago
El Dorado Hills, California
via mobile
Read all 415 reviews
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Refuge is the first American facility dedicated to Hydro-thermal therapy and offers the ultimate in relaxation that is one of a kind! Truly the best 3 hours in Carmel! Through heating up in our Co-ed Sauna and Steam bath, cooling down in our cold pools and relaxation in indoor relaxation rooms or outdoor areas with fireplaces - you will be relaxed! Massages are available as well!
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“cold pools” (41 reviews)
“steam room” (69 reviews)
“cold plunge” (22 reviews)
Opens in 12 min
All hours
Hours Today: 10:00 am - 10:00 pm
27300 Rancho San Carlos Rd, Carmel, CA 93923-7900
Write a ReviewReviews (415)
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1 - 10 of 409 reviews

Reviewed 4 days ago

Very nice clean facilities set in a tranquil environment. Most people I saw did not strictly follow the no talking policy but were respectful enough to talk in a low voice. The setting did lead to a restful few hours. I only have two minor...More

Thank Middle_Aged_Guy
Reviewed 1 week ago via mobile

My husband and I spent four hours here on our anniversary. It was so very relaxing! We loved the silence, as well as the no electronics policy - it is not often one gets a complete break from the outside. We each had wonderful massages,...More

Thank Lfergerson
Reviewed 12 December 2017 via mobile

If you want a day at a mediocre spa with staff walking around “shushing” you every time you even whisper something to your partner then this is the perfect place for you. The silence policy is very strict; my partner and I were told to...More

Thank Micaela J
Reviewed 4 December 2017

Sanctuary. Heaven. Shangri-la. Refuge. Come find Refuge in Carmel Valley. It’s wonderful! I have been to Refuge twice now. The first time, I went there with three girlfriends on a weekday afternoon. I was a little concerned that we wouldn’t be able to observe the...More

Thank Erica S
Reviewed 20 November 2017

My husband and I stayed in Carmel a few days for vacation to celebrate our wedding anniversary. Two of my friends recommended Refuge. At first, we were considering spending less money to use only the hot pools and steam baths, but decided to go with...More

1  Thank chykwan
Reviewed 9 November 2017 via mobile

Visited this very special place with my wife. We both scheduled a massage, which included for both of us the price of admission, rental of a robe, a bottle of water, towels, & the use of the facilities. We showed up about an hour &...More

2  Thank michael g
Reviewed 8 November 2017

Clean, fairly priced, great massages, in a spectacular setting. This spa is a better deal and a better total package than the resort spas by a mile.

Thank triplejg
Reviewed 27 October 2017 via mobile

Well, this is the 4th time my husband and I have celebrated our anniversary in Carmel area. I really use the trip advisor app to decide on restaurants, hotels, and entertainment. On the last day of our 3 day trip, we went here. This was...More

1  Thank becks726
Reviewed 9 October 2017 via mobile

This is a very nice spa and a very relaxing way to spend a day. They have hot pools, warm pools, cool pools and cold pools. Get heated up, cool down, relax and repeat. There is a sauna and a steam too. I have had...More

1  Thank Raroach
Reviewed 26 September 2017

Clean facility. Polite staff. I thought I wasn't going to like the no talking policy, but I ended up loving it. No need to think - just exhale, relax and enjoy. Let your mind go quiet for the day. The price of the massage was...More

Thank SanJoseMarla
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Ask a question
Questions & Answers
Duy L
25 March 2017|
AnswerShow all 2 answers
Response from TravelwiseSantaCruz | Reviewed this property |
Yes, they require a credit card in advance. You have 24 hours to cancel. If you don't do the massage and just use the facilities you either need to bring a white robe or rent theirs for an additional fee. All the details... More
20 August 2016|
AnswerShow all 4 answers
Response from SWMKerman | Reviewed this property |
it is very close to The Refuge and Uber is the way to fly.. Enjoy!!!
Olga K
20 August 2016|
AnswerShow all 8 answers
Response from SWMKerman | Reviewed this property |
depending on the weekday or weekend and also what is going on in the city, the price can be expensive or very economical.... We enjoy staying in pacific grove. It has a great charm and has the most awesome hotels. We enjoy... More