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All reviews deep tissue massage my mum spa area foot scrub herbal tea mud chamber swimming pool and jacuzzi relaxing room lovely spa staff were lovely on arrival groupon voucher member of staff birthday treat robe fountain raindrop
Pre booked our treatment time in advance over the telephone to be told on arrival that it was earlier than what was booked. We had to accept this as other times offered were split times so my friend and I would of been separated!!
We live locally and are gym members so use the facility on a regular basis. Recently enjoyed a couples bath experience......... brilliant. Great staff who were polite and discrete so looking forward to our next one which at £35 for the both of us is...More
Walked in to find receptionist arguing with another spa employee. Had a facial, which I didn’t particularly enjoy as most of it ended up in my hair. Didn’t find it relaxing and was cold. The blanket over me smelt oily. A bit like a towel...More
Where do I start?changing rooms filthy and robes towels all over the floor and benches, the whole “SPA” is very run down and needs total facelift mosaic missing, mirrors old and need replacing, robes all mismatch,Relaxation room has grubby throws that I wouldn’t let my...More
Not the fanciest spa experience however the treatments are lovely - had massages and manicures and the pool is a relaxing place to be. Good value and a nice way of spending a couple of hours relaxing with a friend.
Not a single complaint about this place. The changing facilities were clean and spacious, with plenty of locker space (take a £1 coin though to use them).
Depending on your spa deal (ours was bought through Groupon), you are provided with towels, a robe and...More
It made a nice change to visit a spa that isn't just a hotel pool!
* Staff very welcoming, friendly, professional
* a choice of hot/cold facilities and very relaxing
* separate to the hotel so you don't feel like "a guest" and is...More
Customer service was reasonable and staff seemed helpful, however there was only 1 working steam room with a puddle of cold water on the floor and not a very pleasant smell. Swimming pool was probably the nicest aspect. Waiting rooms and corridors were nicely presented...More
Making the appointment was a poor experience - the lady on the phone was disinterested and the computer was slow and not working properly.
Arrival - why do you have inexperienced teenagers as the face of the business playing on their phones?
Changing room is...More
It was much better than we expected as we’ve never been to a spa before and didn’t know what to expect. Staff were all very friendly and helpful and the facilities were all clean and enjoyable. Came away very relaxed. We had a gift voucher...More