Gili Getaway
Gili Getaway
4.5
About
Gili getaway is the number one fast boat service that services nusa lembongan, nusa penida, gili gede in the south and gili t, gili air and meno in the north. These routes link the already popular island tourist destinations as well as the new up and coming island destinations located around bali and lombok. Due to these new southern routes getaway is now opening up the newer, quieter destinations that include gili gede, nusa penida, gili asahan, gili layar, gili nanggu, gili kedis and sekotong
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- EricLondon, United Kingdom69 contributionsOutstandingWe had excellent service, this is definitely the best ferry company I have ever been with in Asia. The staff were friendly, everything was highly organised and they made it a really smooth journey for us from start to finish. I would highly recommend to anyone!Visited March 2024Travelled with friendsWritten 27 March 2024
- Laura A2 contributionsAmazing smooth service from start to finishI had heard a lot of horror stories about the trip to Gili T from Bali and wow, I couldn't have been proven more wrong! We used Gili getaway and their communication was amazing from the start. We travelled all the way from Scotland and even then the company kept in touch with us over WhatsApp both at the time of booking and the day before we travelled. We used their transfer service to get to Serangan and to get to Uluwatu on our return and both transfers were quick and on time. Both of our boats left on time and we didn't experience any chaos at the ferry terminal. We sat outside on the boat and the ride was really fun and we felt totally safe. Would highly recommend Gili Getaway and we will use again the next time we come to Bali.Visited June 2024Travelled as a coupleWritten 10 June 2024
- DeRekelsAlmelo, The Netherlands34 contributionsGreat boat company!Everything went well! Recommended if you go to Gili Gede. It is also the only one that goes 'directly' from Serangan. (Except on Sunday) Contact was made via WhatsApp from the Netherlands. Neat in language and answer. Booked and paid. Picked up at the agreed time on the day of the trip and taken to the harbor. Everything here is neatly arranged. Luggage was carried and towels were available on the boat. We were able to sit on the deck, the sea was calm so we had a pleasant trip. Clean toilet on the boat with soap and deodorant. The little things that matter to him ;-)Visited June 2024Travelled as a coupleWritten 11 June 2024
- JoostIJsselstein, The Netherlands38 contributionsTop arranged!We have arranged our crossing from Gili T to Serrangan with this organization. This was perfectly arranged. Arrange the luggage well, left on time and clearly tell you where to wait and when all passengers can board. Trips with young children, they are also very friendly. The transport afterwards is also well arranged. Although it is a relatively small boat, we have not experienced any negative consequences. Definitely recommended.Visited July 2024Travelled with familyWritten 22 July 2024
- macfodAmberley, New Zealand795 contributionsPerfectionAfter staying in Padang Bai a few days and watching the chaos of the ferry port and boats we were dreading our trip from Serangan to Gili Gede BUT, from start to finish so far the company we chose has been perfect from booking, reminders and day prior, pick up and terminal. The terminal was relaxed slick and organized. Boats were not packed and journey easy I would certainly use and recommend them to any planning the crossingVisited July 2024Travelled as a coupleWritten 30 July 2024
- stephenCairns, Australia1 contributionSmaller more personalised speedboat - forget the hectic chaos of the bigger boats!We have travelled many fast boats and prepared ourselves for a hectic journey. The free shuttle was a car/driver with only x1 other passenger. We were astounded when we were personally shown to check-in NO QUEUES and NO CHAOS 🙏 Instead a cafe with no queues, great coffee and pastries and plenty of free tables to relax for a short wait for the boat. WIFI on board for free. The staff were always available with amazing smiles and welcoming. By far the best smaller more personal and relaxing fastboat.Visited August 2024Travelled with familyWritten 18 August 2024
- Giuliana O4 contributionsEverything perfect from Reservation to Travel!I particularly want to leave this review because, before leaving, I was terrified of doing the Bali - Gili T route with the wrong company because of the bad reviews I had read around. After a thousand considerations, about 3 months before my trip, I opted to book this company because it seemed to me that it was talked about on average well or at least better than others. I contacted them by email and they replied very quickly giving me all the information I had requested and telling me that I could book by making a transfer to a guy whose IBAN was connected to a bank in Belgium! I was a bit puzzled, but then I decided to trust and in fact everything went well! After a few days I received the electronic ticket by email and so I waited for the day of departure and I must say that I could not have hoped for better: perfect organization both before boarding and during boarding and on board everything went smoothly. Suitcases stored in a dry place, life jackets in adequate number to the number of seats on board, comfortable and punctual journey. In short: very high standards for being in Indonesia! The only thing I noticed is that I probably had the time and way to buy the ticket directly on site I would have spent much less, but to secure the seat on board with this company, I would pay the same amount a thousand times!Visited August 2024Travelled as a coupleWritten 4 September 2024
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4.5
766 reviews
Excellent
563
Very good
130
Average
37
Poor
15
Terrible
21
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Arabella
London, UK101 contributions
Dec 2023 • Solo
Excellent experience! Everything from A-B was smooth and prompt. The driver was late collecting me from my hotel but called me to reassure he’d be there. All the luggage was handled professionally and safely, the boat left on time and arrived at Gili Air on time. On my way back it also collected me on time and arrived back in Bali on time and my driver took me to my hotel. All very efficient and reliable. The boat is smaller so is prone to be bumpier than others but if you can handle that then it’s fine, they do offer sickness pills. There is also WiFi on the boat and they give you icy cold towels at the end which is great. Booking the ticket was also very easy online and they amended the dates for me when my plans changed. Would definitely use again, totally worth the money.
Written 30 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventure Line
Taupo, New Zealand12 contributions
Sept 2023 • Friends
We booked the ferries from Serangang to Gili Air and back again 10 days later in advance and everything worked out wonderfully. Gili Getaway even offered a hotel transfer that we didn't have to pay for separately. That was great. Everyone (both in the communication beforehand, at the ports and on the ship) was super friendly and helpful and everything went smoothly and clearly. We were very satisfied.

Written 26 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olivia B
6 contributions
Oct 2023 • Friends
The boat journey was extremely professional, the boat was on time (to the exact minute) and the staff were very helpful. The boat provides a bathroom and also WiFi which was an added bonus. I Was rather nervous about this trip as I have heard some horror stories about the ferry and wasn’t sure if this boat would be any different, but it definitely did not disappoint. It made the trip over to Gili T very enjoyable. Couldn’t recommend this company enough. Thank you Gili Getaways :)
Written 6 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BaliGoddess2014
Adelaide, Australia32 contributions
Nov 2022 • Friends
We usually fly from Bali to Lombok but thought we would try the fast boat experience. After a lot of online research, with cheaper prices available, we chose Gili Getaway due to the stated amenities on the boat, specifically air conditioning and the movie. There was air conditioning but could only feel it when the boat was not moving so the trip in the boat itself was hot - with slight fumes smells from the engines. The movie was more a DVD with subtitles. Two of our group sat up top (a popular place that filled quickly) but two with mild physical impairments couldn’t make it up the steep ladder. Not much shade up too so there was some sunburn. The team on the boat were excellent and I felt safe in the crossing but it was a very uncomfortable trip. The worst surprise was at Bangsal harbour in Lombok. To disembark you need to somehow get from the boat onto roughly cut steps in the rock. I had visions of being crushed between the rock wall and the boat in the choppy weather. Not an easy feat for anyone let alone those with mild physical disabilities. So after making it up the stairs our group decided that getting back on the boat would be near impossible and no one was looking forward to the return trip. I contacted the company who advised that as it was less than a week notice we would only receive a 50% refund on the return trip. I asked for a review as our return trip was only 4 days later than the arrival, stating the reasons why (difficult access) but management refused to refund 100%. I did feel that this was an unreasonable decision as we were not aware of the Bangsal Harbour difficulties. Perhaps this should be made clearer when booking. I have to say that despite this the booking team were very helpful and we received our 50% refund quickly. From a staff and organising perspective they were great. From a comfort and access perspective the trip is a nightmare. It was nice to get on a flight back to Bali.
Written 10 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LKS
15 contributions
Dec 2023 • Couples
Everybody on the English speaking internet said that Gili Getaway was better than Eka Jaya. All of the reviews for Gili Getaway are much higher. So I booked Gili Getaway for the trip back from the Gilis (for the trip going, Eka Jaya was the only option).
I'm here to tell you that everybody must have been smoking something on Gili Air to think that Gili Getaway is better than Eka Jaya. On Eka Jaya we had a large boat that was well air conditioned and did not rock in the water.
On Gili Getaway, there is no air conditioning, the cabins are stuffy, and there's no air movement - I can only say that thankfully they have seats outside on the back of the boat because I was heat sick and nauseous inside the cabin. The Gili Getaway boats are smaller than Eka Jaya and therefore are incredibly bumpy. If I wasn't sick from the heat, I was sick from how bumpy it was. The same for my travel companion - he was dehydrated, and seasick. We're not people who get sick like that easily.
I will say that the service for Gili Getaway is better: ice cold towels for right before you leave the boat, transfer to your final destination in Bali included in the ticket (I must have added it), and good customer service.
If I recall correctly, Eka Jaya makes more stops so the trip is an hour longer. Even then I would take Eka Jaya with a longer trip and "ok"/subpar customer service if it meant an air conditioned boat.
I'm here to tell you that everybody must have been smoking something on Gili Air to think that Gili Getaway is better than Eka Jaya. On Eka Jaya we had a large boat that was well air conditioned and did not rock in the water.
On Gili Getaway, there is no air conditioning, the cabins are stuffy, and there's no air movement - I can only say that thankfully they have seats outside on the back of the boat because I was heat sick and nauseous inside the cabin. The Gili Getaway boats are smaller than Eka Jaya and therefore are incredibly bumpy. If I wasn't sick from the heat, I was sick from how bumpy it was. The same for my travel companion - he was dehydrated, and seasick. We're not people who get sick like that easily.
I will say that the service for Gili Getaway is better: ice cold towels for right before you leave the boat, transfer to your final destination in Bali included in the ticket (I must have added it), and good customer service.
If I recall correctly, Eka Jaya makes more stops so the trip is an hour longer. Even then I would take Eka Jaya with a longer trip and "ok"/subpar customer service if it meant an air conditioned boat.
Written 7 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ajensenAus
Sydney, Australia143 contributions
June 2022 • Couples
Gili Getaway is the most professional travel operator we have used throughout Asia. From the seamless booking process, on-time schedule, professional staff and good communication.
It was great to be able and to book a boat that included transfers to our hotels in Seminyak and Ubud.
We travelled from Bali to Gili T.
Tip: if you’re sitting up top, be prepared to get soaked if the sea is rough.
It was great to be able and to book a boat that included transfers to our hotels in Seminyak and Ubud.
We travelled from Bali to Gili T.
Tip: if you’re sitting up top, be prepared to get soaked if the sea is rough.
Written 18 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suzie O
Sydney, Australia222 contributions
Jan 2020
So, you,want to go to The beautiful Gili Islands but there are so many companies to choose from .... Look no further as this company is the most organised and has great service. We were staying in Legian so the price includes pick up and drop off transfers with your fast boat ticket and is only 30 mins to the harbour instead of 3 hours when you leave from up north. When you arrive at the harbour you show your passport and get a lanyard depending on which island you are travelling g to. The direct fast boat took us. 1 hour and 4 mins but times can change depending on the weather. This time I was travelling with. My father who is a recent amputee and the staff wee sensational assisting us. Thank you and your team for making dad's wish to see Gili T one more time possible .... All of the other operators didn't want to know us.
Written 7 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jraney13
San Diego, CA32 contributions
Feb 2020 • Friends
Made traveling to and back from Gili T super easy. They were on time for our arrival and for our departure they emailed us a day in advance to let us know of a 15 min delay. The staff was friendly and professional. They handled our bags with care and even gave us water and candy on the boat. Sitting on the top of the boat was super comfortable and prevented sea sickness. I am so thankful for their business!!
Written 17 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jan-Willem M
Tilburg, The Netherlands132 contributions
Aug 2023 • Family
Well organized trip from Gili Air to Bali Serangan. Booked tickets inline. Received a Whatapp message with further information the day before departure. Check-in was well organized and upon arrival everything was arranged for transport by taxi. Only the sea was a bit rough so not a very comfortable trip, but I think that applies to all boats

Written 4 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caroline B
9 contributions
Sept 2022
good pickup and drop off service. On time and clean vehicle. Denny, our driver, was the very best. We shared that we were pretty hungry and he dropped us at a little cafe to grab something before getting on the boat. Honestly incredible food, and so considerate of Denny. The checkin staff was helpful and waiting area spacious and easy. Boat was on time, if not early 👀, and was a great service. Be careful if you sit up too though, you’ll get drenched and if you’re light skinned (even with sunscreen) probably Scorched. Ride from Gili T was also smooth with check in and departure time. Sat in the bottom of the boat that time, and woweee was it a bumpy day on the ocean. They had a movie playing though which was very helpful and distracting. Highly recommend this company. Very legit and good at what they do 🙌🏻
Written 6 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi , I have booked return trips for 2people in 10 days time , I did not see anything about hotel pickup and drop off , is this something this company does ?
Written 12 February 2020
Yes they do that, but make sure to wear a hat or sunscreen as they make you wait a long time in the sun for the boat.
Written 16 August 2020
I am trying to book with Gili Getaway for several transfers between the islands, however the website (giligetaway) is not working for me. Can anyone point me in the right direction of where to book?
Written 27 November 2019
You could try their office or phone:
Gili Getaway Office Bali / Serangan Harbor /Agus Bar & Restaurant
Jalan Tukad Punggawa, Banjar Ponjok
Serangan Island – South of Denpasar 80229
Phone: +62 81337 074147 or +62 811 380 1717
Written 27 November 2019
We're in Sanur and plan a day trip to gili trawangan on Thursday.
Do you have any availability for 2 people and at what price?
Written 30 April 2019
Does this company pick up at hotels on gili air?
Written 7 February 2019
SwissQPR
Bali, Indonesia
Hi there. No Gili Getaway does not provide transport on Gili Air or Trawangan. But we can drop you off to your hotel in bali upon arrival. Thank you
Written 7 February 2019
Is this company still as good and save after the earthquake? they say the operate in conjunction with anothee company. who is the other company and is this one safe too?
Written 10 December 2018

Free Spirit traveller
1 contribution
They were excellent. Would recommend. Not sure on your other questions but when I used them in July just before the earthquake the safety was excellent.
Written 12 December 2018
Hello I’m coming to Bali in September and am looking at getting a boat over to Gil T, when i look online at a few web sights the price is coming up at around 80-130 AUD per person return trip, I don’t remember it being that much when i was there 3 years ago, could anyone give me any info on how much a boat should cost?
Thank you
Written 18 July 2018
Hello Bubbelel, it's 123 AUD return. Gili Getaway is the only fastboat company. I would recommend this company cause I find their service very good.
If you want to spend less money on a ticket you should try other companies.
Written 20 July 2018
Can you bring large suitcases on the boat or only small bags?
Written 17 June 2018
you can check-in with large suitcases or backpacks, it was no problem. i think there is a limit of the weight (officialy), but never seen that they would have checked this. we took two times gili getaway and there were always guests with large suitcases, so dont worry about that ;)
Written 17 June 2018
Buongiorno,
Dovrei prenotare 5 biglietti per agosto. Al momento della prenotazione chiede il numero del passaporto, ma due dei viaggiatori non hanno ancora il passaporto nuovo poiché lo faranno nel mese di maggio. Al momento dell’imbarco viene controllato il passaporto? È un problema se il numero del passaporto non coincide con quello della prenotazione? In caso sapete dirmi se è modificabile in un secondo momento?
Vorremmo prenotare ora per non perdere i posti.
Grazie
Written 4 May 2018
We are staying Nusa Dua. Can we do a day trip to Gili island. If yes how much. Cheers
Written 26 March 2018
Hi, we will be arriving in Bali on the 19th November and want to travel to Pearl of trawangan directly as possible. I believe we will have to travel on the 20th.
Please advise
Departure time
Cost for three adults returning on the 22nd.
Where do we catch the fast boat from
Do we pre book
What are close hotel pick ups
Thanks in advance
Written 8 November 2017
These guys offer a great service, contact them through their website, they are very efficient and all the details you need are on there website (pick up locations, cost etc). They pick up from most hotels in Kuta, Sanur, Legion, Semenyak etc and will take you directly to the ferry check in, the boat is very comfortable and smooth. Drop off the other end involves wet feet and a scramble down a ladder but there are plenty of staff there to assist. Definitely the best option for getting to the Gili's
Written 8 November 2017
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