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Address: New Harbour, Hermanus 7200, South Africa
Phone Number:
+27 28 313 2722

TripAdvisor Reviewer Highlights

Read all 121 reviews
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Interesting ride

Ignoring some of the negative comments, we had a full safety briefing plus information about the Southern Right whales before we embarked. We managed to see a mother and baby... read more

3 of 5 bubblesReviewed 27 October 2016
Bournemouth, United Kingdom
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121 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 17 November 2016 via mobile

To put simply: if you ignore the fact that the staff know very little about whales, they are clearly just there to exploit the tourists; that the health and safety procedures are at best haphazardand seeing whales comes as more of a surprise to the staff as it does to the tourists, then this is the best whale cruise you... More 

1 Thank Maxine K
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 29 October 2016 via mobile

Booked for 9am. Boat arrives at the dock at 9.30am with customs! We waited in the queue till 10.30am and then decided to get a full refund. Should have trusted the recent reviews. All other companies were booked out so not totally surprising. I wonder why customs were on the boat for 60 minutes!

1 Thank Allan S
Bournemouth, United Kingdom
Level Contributor
107 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed 27 October 2016

Ignoring some of the negative comments, we had a full safety briefing plus information about the Southern Right whales before we embarked. We managed to see a mother and baby whale but they were quite far away and you needed binoculars (which we didn't possess unfortunately). We left and returned on time. Refreshments were crisps and bottled water or soft... More 

Thank Reiselustig58
Greater Manchester, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 26 October 2016

The trip departed an hour late because the previous trip was delayed. The sea was very choppy and it was very difficult to move about safely. I was knocked off my feet by a fellow passenger and was lucky not to be hurt. There was little information given about what was happening or about the whales. I travelled on the... More 

2 Thank ghp124
Level Contributor
152 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 97 helpful votes
2 of 5 bubbles Reviewed 24 October 2016

Our family took the boat trip to see whales on the 14th of October. We were scheduled to be the first boat trip that morning, it turned out that they had an earlier trip, which returned 30 minutes late and we left 40 minutes after schedule. Before getting on the boat a staff member gave an explanation on what to... More 

3 Thank Manny K
Barcelona, Spain
Level Contributor
37 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 23 October 2016

Excursion of 2 hours to see whales with 13 friends, ten friends sat at the top of the boat. That day the waves measured 2.5 m in height. During our tour the captain was in the cabin accompanied by two young ladies to whom wanted to impress, so he made the boat sailed very quickly, that made that people sat... More 

2 Thank LGT10
Level Contributor
65 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
1 of 5 bubbles Reviewed 21 October 2016

Four of us went on a lunchtime cruise on 8 September. The weather turned rough very quickly, less than halfway through the cruise, with waves hitting us a cross the bow and the wind picking up. The staff closed most of the plastic covers for the openings, not that it did much good, but inexplicably left out the one where... More 

1 Thank Lucretius
West Yorkshire, United Kingdom
Level Contributor
256 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 20 October 2016

The information we had from a number of sources was that whale numbers are down by about two thirds across South Africa this year. No idea why though. That equated to only 30 whales in Walker Bay rather than the normal 90+. Hermanus Whale Cruises was not our first choice but we ended up there with lots of Japanese tourists.... More 

1 Thank Notdunroaming
Santa Barbara, California
Level Contributor
46 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 19 October 2016

Okay, we did see whales, pretty close too. What I did not like was the lack of organization and education involved. I have been on several whale cruises, staffed by people who clearly love whales and want to educate you about them. The operators gave a short presentation, mostly stressing the sex life which I guess he thought would be... More 

2 Thank Becca_G8
Level Contributor
15 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 14 October 2016 via mobile

4 of us went on a recommendation. Having seen whales from the shore we were keen to see them closer up. Everyone had to choose their own life vest in a haphazard, scrambling unsupervised manner. This is important as the turbulant seas were at times violent and many were wearing ill fittings lifejackets, paying mere lip services to safety. There... More 

Thank BulaBus

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?