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The sparkling ring, presented to us by Naomi, had me in tears of joy. So perfectly and beautifully done. Naomi has been attentive to our wishes from day one. She made contact throughout the remake of my ring, keeping us informed of each step and making sure we feel part of the process. Thank you Naomi for your kindness and the most pleasant journey with you and Uwe Koetter. Riaan and Charmaine Stander.…
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Date of experience: January 2021
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Response from Simonette_vo, Manager at Uwe Koetter Jewellers
Responded 1 week ago
Hi there Riaan and Charmaine, thank you so much for your kind words. It is so important to us to always communicate with our clients and make them feel part of the family every step of the way.
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I have always imagined that my ring will be made at Uwe Koetter, however, I live in Pretoria. Having my ring designed 1500kms away was a daunting thought until I found Simonette from Uwe Koetter. My experience was simply amazing. I was kept in the loop every step of the way and the service provided was out of this world. My ring looks better than I imagined and I am over the moon. Thank you to the Uwe Koetter team and more especially Simonette for being so amazing.…
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Date of experience: January 2021
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Response from Simonette_vo, Manager at Uwe Koetter Jewellers
Responded 2 weeks ago
It was our absulote pleasure to share in this wonderful and joyous occasion in your life. Thank you for entrusting this with us and we wish you and your love many years of happiness. Please visit us in Cape Town in the near future. Best of wishes
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I had a customised silver signet ring made for my son's birthday last year and he was delighted with it. We were able to get personal service at the store despite the Covid lockdown. Simonette talked us through the process, was so friendly and efficient and kept me updated. We received a 3D rendering via email and she was happy to provide her expert opinion (which was indeed the best one!) I am definitely a happy and satisfied customer and will use Uwe Koetter again.…
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Date of experience: October 2020
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Response from Simonette_vo, Manager at Uwe Koetter Jewellers
Responded 13 Jan. 2021
Thank you so much for taking the time to review our service, Aviva. Please stay in touch and be safe. Best Regards
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The most wonderful experience designing my engagement ring as well as the brilliant and warm relationship maintained. Always so easy to pop in for a polish of my jewelry with the friendliest of service. I cannot sing your praises enough!
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Date of experience: October 2020
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Response from Simonette_vo, Manager at Uwe Koetter Jewellers
Responded 15 Dec. 2020
We are so happy that you loved the experience and enjoy coming back to us, this is what we love to hear!! Hope to see you soon and thank you for taking the time to review our services. Best Regards
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Thanks Uwe Koetter and especially Simonette for excellent advise to the best fit for the budget and a wife that is over the moon on the beauty and quality of her eternity ring.
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Date of experience: November 2020
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Response from Simonette_vo, Manager at Uwe Koetter Jewellers
Responded 1 Dec. 2020
Hi Nico, thank you for your positive review, it is always important for us to deliver an excellent product but also remain within the budget. Kindest Regards
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