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Unclaimed Baggage Center

509 W Willow St, Scottsboro, AL 35768-4222
+1 256-259-1525
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Review Highlights
You could stay for hours!

Very clean ,well organized and friendly place. We purchased a laptop,shoes,and a jacket! It would... read more

Reviewed 4 days ago
Richard C
via mobile
Exceptional Service

We've been there many times and had many cherished purchases. We recently purchased an expensive... read more

Reviewed 5 days ago
Dianne O
,
Buford, Georgia
Read all 1,414 reviews
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Overview
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Airline unclaimed baggage ends up here, and you can buy the lost items at bargain-basement prices.
  • Excellent57%
  • Very good17%
  • Average12%
  • Poor6%
  • Terrible8%
Travellers talk about
“great deals” (85 reviews)
“treasure hunt” (42 reviews)
“sporting goods” (27 reviews)
Opens in 18 min
All hours
Hours Today: 9:00 am - 6:00 pm
LOCATION
509 W Willow St, Scottsboro, AL 35768-4222
CONTACT
Website
+1 256-259-1525
Write a ReviewReviews (1,414)
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1 - 10 of 1,412 reviews

Reviewed 4 days ago via mobile

Very clean ,well organized and friendly place. We purchased a laptop,shoes,and a jacket! It would be a great place for a ladies day out!

Thank Richard C
UnclaimedBaggageCtr, Guest Relations Manager at Unclaimed Baggage Center, responded to this reviewResponded 2 days ago

Thanks for sharing your awesome experience with us! We're glad you enjoyed shopping with us.

Reviewed 5 days ago

We've been there many times and had many cherished purchases. We recently purchased an expensive watch from Shannon but days later had to return it for reasons untold. I spoke with Kendra Barclay, manager over jewelry department, and she made the transaction easy to return...More

Thank Dianne O
UnclaimedBaggageCtr, Guest Relations Manager at Unclaimed Baggage Center, responded to this reviewResponded 2 days ago

Thanks so much for the awesome review! Come back and see us again soon!

Reviewed 1 week ago

I had high hopes that this store would be incredibly awesome and full of rare finds! The store itself reminds me of a Goodwill. The main store is full of clothing, electronics, and accessories. The store that is located next to the main store has...More

Thank Ginas418
UnclaimedBaggageCtr, Public Relations Manager at Unclaimed Baggage Center, responded to this reviewResponded 2 days ago

Sorry your experience was not what you hoped it would be. We love hearing from our customer and value your feedback. Thank you for taking the time to share with us.

Reviewed 1 week ago

i recommend UBC first of all because of the products, second, because of the services from employees such as Megan W. She went out of her way to clean and make a hat that i wanted to purchase, transition from used to like new. Her...More

Thank buphusn35
UnclaimedBaggageCtr, Public Relations Manager at Unclaimed Baggage Center, responded to this reviewResponded 1 week ago

Thanks for taking time to share with us! We're glad you enjoyed your experience and hope to see you again soon!

Reviewed 1 week ago via mobile

One place where you would always come out with a smile. It’s not only what you buy but it the people who work there. The staff comes to work with honesty and a heart to serve. Thanks unclaimed management for selecting perfect staff. And thanks...More

Thank ian m
UnclaimedBaggageCtr, Guest Relations Manager at Unclaimed Baggage Center, responded to this reviewResponded 1 week ago

Thanks for the great review!

Reviewed 1 week ago

Travelllng with friends and had an unexpected delicious lunch at the Cafe. The staff at the Cafe were all very friendly and charming. Shout out to Autum, Cheyenne, Chasity , and Brooke for making the afternoon so memorable. Thank you ladies for the great service!!!

Thank Jonumc45
UnclaimedBaggageCtr, Public Relations Manager at Unclaimed Baggage Center, responded to this reviewResponded 1 week ago

Thanks for the review!

Reviewed 1 week ago via mobile

This was my 3rd trip! Love coming here. We easily spent 3 hrs just looking, shopping and having fun. You can find some great things!

Thank roadranger22
UnclaimedBaggageCtr, Public Relations Manager at Unclaimed Baggage Center, responded to this reviewResponded 1 week ago

We're glad to hear you enjoyed your shopping experience! Come back and see us soon.

Reviewed 1 week ago via mobile

Our family was spending Christmas in Fort Payne, Alabama and we were THRILLED to find out that we could go to Unclaimed Baggage in less than an hours drive! EVERYONE of the staff are pleasant and are very informed on the items in their department....More

1  Thank James J
UnclaimedBaggageCtr, Public Relations Manager at Unclaimed Baggage Center, responded to this reviewResponded 1 week ago

Awesome! Thanks for taking time to give us a good review!

Reviewed 1 week ago

After seeing a report on the news about this place, we took a day trip to see what it was all about. This location is about 2 1/2-3 hours from Nashville (halfway between Chattanooga and Huntsville.) The parking lot was swarming with people. It was...More

Thank Patty F
UnclaimedBaggageCtr, Public Relations Manager at Unclaimed Baggage Center, responded to this reviewResponded 1 week ago

Thanks for taking time to share your experience. We love hearing from our customers and feedback is always appreciated!

Reviewed 2 weeks ago

Today my girlfriend and I went to UBC in Scottsboro, AL. to book shop, and the person working in the book department was so helpful, Haylea Cooper was attentive and personable and helped me with an issue and made sure we left happy with Unclaimed...More

1  Thank Destin P
UnclaimedBaggageCtr, Public Relations Manager at Unclaimed Baggage Center, responded to this reviewResponded 1 week ago

Thanks so much for taking time to share your experience. We're glad you enjoyed shopping with us!

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Ask a question
Questions & Answers
Betty F
20 July 2017|
AnswerShow all 3 answers
Response from GoinGray | Reviewed this property |
Sorry. I don't think there's any public transport. What about UBER or Lyft? It was a pleasant drive from Chattanooga. And a perfect half-way stop is the Lodge cast iron cookware factory store in South Pittsburg, TN.
1
Vote
Carolyn B
6 April 2017|
AnswerShow all 2 answers
Response from Gseppe64 | Reviewed this property |
Scottsboro... Type it in your maps.. Very easy to find
1
Vote
kathyfrye
24 March 2017|
AnswerShow all 9 answers
Response from peacey72 | Reviewed this property |
No fee to get in..but if you are expecting to get a coach purse for 2 bucks no. You will pay money for items..I got a Michael kors purse with price tags still on it for 400 bucks for 115 bucks..but there are some good deals
0
Votes