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Gulf Shores Welcome Center

Certificate of Excellence
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Address: 3459 Gulf Shores Pkwy, Gulf Shores, AL 36542-2717
Phone Number:
+1 800-745-7263
Website
Today
08:00 - 17:00
Open now
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Hours:
Sun - Sat 08:00 - 17:00
Description:

Both welcome centers are open seven days a week from 8 a.m. to 5 p.m....

Both welcome centers are open seven days a week from 8 a.m. to 5 p.m. During the summer season (mid-May through mid-August), the center hours are extended to 6 p.m. on weekdays, and the weekend hours change to 9 a.m. to 6 p.m. The centers are closed on Thanksgiving, Christmas Eve, and Christmas Day.

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TripAdvisor Reviewer Highlights

Read all 313 reviews
Visitor rating
  • 251
    Excellent
  • 45
    Very good
  • 11
    Average
  • 2
    Poor
  • 3
    Terrible
Great Travel Advisors

We stopped by on our way to the Gulf Shores Beach and the lady who was helping us gave us so many great suggestions and information. Very glad we stopped in.

5 of 5 bubblesReviewed yesterday
Lilli H
via mobile
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313 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Level Contributor
3 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

We stopped by on our way to the Gulf Shores Beach and the lady who was helping us gave us so many great suggestions and information. Very glad we stopped in.

Helpful?
Thank Lilli H
Sioux City, Iowa
Level Contributor
21 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Beautiful new building; very friendly and helpful staff! It is well organized with lots of info and coupons! There are also interesting, more detailed presentations scheduled.

Helpful?
Thank sdakota49
ALGulfCoastCVB, Guest Relations Manager at Gulf Shores Welcome Center, responded to this review

Thank you for the kind words and the review. Have a wonderful vacation on the Alabama Gulf Coast! More 

Decatur, Illinois
Level Contributor
163 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Lots of pamphlets with assistants eager to help you. The ladies were almost over eager to assist. Wish I found that everywhere! Thanks again ladies for all your help!

Helpful?
Thank Gary S
ALGulfCoastCVB, Guest Relations Manager at Gulf Shores Welcome Center, responded to this review

We are very happy to be of service to you Gary. It was a pleasure to meet you. Have a memorable trip to Orange Beach and Gulf Shores. More 

Level Contributor
5 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 1 week ago

Lots of good information - maps, coupons, recommendations and directions. Staff is friendly and the place is always open.Tourists are the main industry here & they try to take good care of us.

Helpful?
Thank Phyllis W
ALGulfCoastCVB, Guest Relations Manager at Gulf Shores Welcome Center, responded to this review

What thoughtful comments Phyllis! We love our invited guests, and it's our pleasure to help all. More 

Kawartha Lakes, Canada
Level Contributor
34 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

The staff was very helpful with suggestions, books with money-saving coupons, personal favourites. Gave us Mardi Gras beads and "Leave Only Footprint" pins for the grandkids.

Helpful?
Thank Sandra J
ALGulfCoastCVB, Guest Relations Manager at Gulf Shores Welcome Center, responded to this review

It was our pleasure Sandra. Enjoy the goodies, and have a great vacation. More 

Belleville, Illinois
Level Contributor
29 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

The staff at this welcome center were very helpful and friendly. They gave us ideas and tips on where to go and things to do.

Helpful?
1 Thank Joycehappycamper
ALGulfCoastCVB, Guest Relations Manager at Gulf Shores Welcome Center, responded to this review

We are pleased to hear that you are a "happy camper" after visiting our welcome center. Have a great vacation! More 

Lawrenceburg, Kentucky, United States
Level Contributor
72 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We've been to Welcome Centers that frankly, weren't very welcoming. At Gulf Shores, these people clearly saw their jobs as answering all your questions and helping you find interesting things to do. The lady spent lots of time with us planning out our stay. It's a nice way to start your time here.

Helpful?
Thank Cynthia L
ALGulfCoastCVB, Guest Relations Manager at Gulf Shores Welcome Center, responded to this review

We love our jobs, and thoughtful welcome center feedback, such as your comment, warms our customer service hearts. Thank you for visiting Cynthia! More 

Iowa
Level Contributor
20 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 20 January 2017

The people at the welcome center have always been helpful, but in their new building, they have the room to display information more beautifully. They also have space for programs on site. A beautiful resource staffed by helpful, friendly people.

Helpful?
Thank iaJim
ALGulfCoastCVB, Guest Relations Manager at Gulf Shores Welcome Center, responded to this review

You took the words out of our mouth. With the expanded welcome center space, we can do so much more to help our guests, and our programming (the welcome center lecture and showcasing series https://www.gulfshores.com/welcomecenters/) has been quite popular. More 

Twin Cities, Minnesota
Level Contributor
103 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 19 January 2017

The Welcome Center has all the maps, handouts and brochures you need to help you decide what to do and where to eat in Gulf Shores. The attendant is very willing to provide additional information and help. There are also lecture series at the center.

Helpful?
Thank WRJ-MLJ
ALGulfCoastCVB, Guest Relations Manager at Gulf Shores Welcome Center, responded to this review

It was our pleasure to meet you and answer all of your vacation questions. The lectures continue through the end of the month, and here is the schedule if you would like to learn more: https://www.gulfshores.com/welcomecenters/. Thank you again for visiting our new center. More 

Illinois
Level Contributor
34 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 January 2017 via mobile

Staff is very nice and helpful. A vast selection of things to do and see in the area. There are many flyers with discounts from local businesses.

Helpful?
1 Thank Lyle S
ALGulfCoastCVB, Guest Relations Manager at Gulf Shores Welcome Center, responded to this review

We couldn't have said it better, Lyle. When guests make us their first stop, we can show them all there is to see and do in the area. Thank you again for dropping by, and have a very memorable vacation on our white-sand beaches. More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gulf Shores Welcome Center and other visitors
3 questions
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Stapleton, Alabama
over a year ago

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Questions? Get answers from Gulf Shores Welcome Center staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?