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Review Highlights
Poor service

We took this trip with agency Janaj Pacha and were not happy at all. They were 30mins late and the... read more

Reviewed 5 July 2017
KaterinaDiblik
,
Prague, Hlavni Mesto Praha, Czech Republic
via mobile
Do not book here - bad experience

We had a trip to Arcoiris with this agency today. The guide told us we can leave our backpacks in... read more

Reviewed 29 March 2018
Birgit D
,
Trier
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26
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Traveller Overview
  • Excellent55%
  • Very good14%
  • Average4%
  • Poor4%
  • Terrible23%
28 Mar 2018
“Do not book here - bad experience”
27 Feb 2018
“DON'T GO THERE!!!”
About
Closed Now
Hours Today: 9:00 am - 10:00 pm
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Suggested duration: < 1 hour
Contact
Caracoles 419 D-2, San Pedro de Atacama, Chile
Website
5697732508
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Reviewed 29 March 2018

We had a trip to Arcoiris with this agency today. The guide told us we can leave our backpacks in the bus while walking through the valley. When we came back my backpack was opened, so I checked my wallet: 100 Euro were gone. The...More

Thank Birgit D
Reviewed 28 February 2018 via mobile

Yes the price is very cheap but the service come with the price. The owner always make a lot of mistakes and never wants to fix it. They have 2 offices but no computer connect, only paper work which always make problems, for example lost...More

Thank jinjin k
Reviewed 8 September 2017

Where do I begin? A few friends and I travelled in pursuit of great tours and life changing experiences. When asking for the tours we were offered a package tour for $60000 - cheapest by approx. $10000 from anywhere else. The tours included; Piedras Rojas,...More

2  Thank Fadz11
Reviewed 8 September 2017

This company is probably the worst possible option for travellers. We booked 4 tours for a reasonable price. The company forgot to organize one of them and made us pay $10.000 more for the last trip (as we were waiting in the morning for the...More

1  Thank Krzysztof K
Reviewed 19 July 2017

We had an awful experience with Janaj Pacha. Although the guy who sold us the tour (to Valle del Arcoíris) seemed very friendly, the tour was horrible. First of all, it seems we were transferred to another agency (there was a different name on the...More

Thank Eduardo P
Reviewed 5 July 2017 via mobile

We took this trip with agency Janaj Pacha and were not happy at all. They were 30mins late and the whole tour was shorter. We were always in rush because you need to be on time for sunset. Finally we were late again and saw...More

Thank KaterinaDiblik
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