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Brocker Turismo

Open today: 9:00 am - 6:30 pm
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Certificate of Excellence
Traveller Overview
  • Excellent60%
  • Very good23%
  • Average6%
  • Poor6%
  • Terrible5%
19 Aug 2018
“Would not use this service”
19 Apr 2018
“Dangerous Drivers!”
About
Closed Now
Hours Today: 9:00 am - 6:30 pm
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Suggested duration: More than 3 hours
Contact
Avenida das Hortensias 1845, Gramado, State of Rio Grande do Sul 95670-000, Brazil
Website
+55 54 3286 5405
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Reviews (641)
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Reviewed 20 August 2018 via mobile

By far the worst transfer service I have used globally. Reserved a transfer at Porto Alegre at 5pm and was told we would not leave until nearly 6:30. On my return, they did not show up for my 5pm transfer. I ultimately had to pay...More

Date of experience: August 2018
1  Thank Michele C
Reviewed 20 April 2018

I did not participate in one of the Brocker tours, however, I did observe one of their drivers (large 15+ pax vans) driving dangerously in downtown Gramado. He was obviosuly in a hurry, and did not respect several cars (3+) already in the round-about and...More

Date of experience: April 2018
Thank kikito10
Brocker T, Gerente at Brocker Turismo, responded to this reviewResponded 12 May 2018

Good morning, We work unceasingly to delight our customers, so we appreciate your feedback regarding our services, so we have the opportunity to identify possible faults and correct them. We would like to contact you to understand better and thus we have the possibility to...More

Reviewed 18 January 2018

The bus tour is excellent value if you use it to the full which means careful planning, otherwise you might find it cheaper to hire a car. To give you an example if you just use the bus to take you to the waterfall in...More

Date of experience: December 2017
Thank AntonyTobiasJugg
Brocker T, Gerente at Brocker Turismo, responded to this reviewResponded 15 May 2018
Google Translation

Olá! Muito obrigado por dispor um pouco do seu tempo para nos dar um feedback. Esperamos que você possa retornar...More

Reviewed 13 January 2017

Damn bad agency. I had booked my trip with them and I was highly disappointed with their service. The guide was terrific, he would not listen to any question I have on things that he had been explaining. The thing with made me upset a...More

Date of experience: December 2016
Thank JasonBorne
Brocker T, Gerente at Brocker Turismo, responded to this reviewResponded 12 May 2018

Good morning, We work unceasingly to delight our customers, so we appreciate your feedback regarding our services, so we have the opportunity to identify possible faults and correct them. We would like to contact you to understand better and thus we have the possibility to...More

Reviewed 24 February 2016

This tour is unlike any i have taken before in the US and in other parts of the world. Usually, you get to take this bus every 15-20 minutes in the US or Europe for example. Here because the cities of Canela and Gramado are...More

Date of experience: February 2016
Thank Cuatrodivas
Brocker T, Gerente at Brocker Turismo, responded to this reviewResponded 30 March 2016

Dear Cuatrodivas, Thank you very much for your feedback, it is indeed very important to us in order to improve our services. We started the operation Bustour over 2 years ago with only four vehicles in our fleet and now we got 8 as we...More

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