Chapel Dulcinea

Chapel Dulcinea

Chapel Dulcinea
4.5
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
What people are saying
By Kat
Chapel Canceled Our Reservation 2 Week
1.0 of 5 bubblesJuly 2021
PLEASE READ BEFORE BOOKING WITH THE CHAPEL: A warning to brides and grooms. 13 days before our wedding, I went on the Chapel's public calendar to see how many couples were booked the same day of our wedding. To my surprise, I didn't see my or fiancé name in our scheduled time slot and began to panic when I saw another couple's name booked for July 31, 7-8:30 PM where our names were just a few months prior. I double-checked our confirmation email to make sure I hadn't booked the wrong date and also checked my credit card to make sure that our deposit had been paid - everything cleared out. We had booked in February, made travel arrangements, and all of our vendors and guests were confirmed. My fiancé and I were flying from CA to TX in just a few days and realized that the there was now a chance that we no longer had a wedding venue. But I thought, "it must be a mistake and I have a confirmation email from the Chapel anyway."   The next morning, I was able to get a hold of The Chapel and they claimed that we had canceled our reservation on 6/20. Huh? I explained that I had a confirmation email and proof of payment and they brushed my fiancé and I off and said "they didn't know what happened and couldn't do anything because another couple was already booked." They offered to give us a time slot at 1pm, 9pm (what a joke), or move our ceremony to another day. Do they not understand how weddings work? We had signed contracts with all of our vendors and WE WERE NOW SCRAMBLING TO FIND A NEW VENUE LESS THAN 2 WEEKS BEFORE OUR WEDDING.  The next day, we called again to see if they had notified the other couple and they refused (it's better to just screw over one couple instead of 2?) and also explained that they were able to figure out what happened - another couple had called their office on 6/20 to cancel their reservation and instead of canceling their reservation, they accidentally canceled our date instead. Again, we were given another cold "sorry" with a "too bad so sad" attitude. They said that they would have a "meeting with their staff to discuss the mistake" and asked for our email and phone number - but we never heard from them again.  It was excruciating having to find a new venue (in less than 2 weeks), amend agreements with all of our vendors (some which required last minute change fees), communicate and coordinate the changes to our guests, and pay the new venue the extra fees for last minute reservations and rentals. Can you imagine if I would have never checked the website and if my fiancé, guests, vendors, and I would have just shown up on the day of only to see a whole other wedding in session? Today, we are looking to pursue legal action to recover money lost for last minute reservation fees and late change fees we had to make to vendors and having to book a new venue just a few days before our wedding. Chapel Dulcinea turned our special day into a logistical nightmare. Please learn from our experience and do not put your trust in the staff at the Chapel. They will have you worrying until the very last minute if they have their act together. The Chapel does not care about your "special day" and function solely as a vendor to keep money flowing in through rentals and hoping that couples donate their deposits.  Find and give your money to another venue that will give you peace of mind. 

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4.5
4.5 of 5 bubbles63 reviews
Excellent
42
Very good
13
Average
3
Poor
2
Terrible
3

Charles Cunningham
Murfreesboro, TN10 contributions
5.0 of 5 bubbles
Sept 2019 • Couples
Beautiful location...
Stunning setting.
We chose the Chapel because we wanted something personal and private for our Wedding Day.
Small venue - seating for about 30 people.
We made our wedding into a Texas Vacation for family and close friends.
HIGHLY recommend.
Written 19 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kirk W
Austin, TX71 contributions
4.0 of 5 bubbles
Sept 2013 • Couples
An absolutely beautiful place for a wedding nestled in the Hill Country. It sits on the grounds of the Wizard Academy which, itself, is a magical place with interesting architecture.

It's located near Driftwood, a little bit far from Austin proper. But the view can be spectacular. The downside is there are no facilities for a reception.
Written 14 May 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sunny0229
Texas14 contributions
5.0 of 5 bubbles
Apr 2014 • Couples
We could not have asked for a more beautiful place to hold our wedding ceremony and reception April 26, 2014. The chapel is absolutely breathtaking and every little detail was completely taken care of by the Wizard Academy staff. Vivian and Choria were amazing. They answered all questions we had and made us feel completely at ease with the preparation process. We held our reception in the Veranda Room and it surpassed our expectations. The room was decorated beautifully and our buffet dinner was ready as soon as our ceremony was complete. We would certainly recommend Chapel Dulcinea to anyone wanting a small intimate weddings.
Written 28 April 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kat
1 contribution
1.0 of 5 bubbles
July 2021
PLEASE READ BEFORE BOOKING WITH THE CHAPEL:

A warning to brides and grooms. 13 days before our wedding, I went on the Chapel's public calendar to see how many couples were booked the same day of our wedding. To my surprise, I didn't see my or fiancé name in our scheduled time slot and began to panic when I saw another couple's name booked for July 31, 7-8:30 PM where our names were just a few months prior. I double-checked our confirmation email to make sure I hadn't booked the wrong date and also checked my credit card to make sure that our deposit had been paid - everything cleared out. We had booked in February, made travel arrangements, and all of our vendors and guests were confirmed. My fiancé and I were flying from CA to TX in just a few days and realized that the there was now a chance that we no longer had a wedding venue. But I thought, "it must be a mistake and I have a confirmation email from the Chapel anyway."  

The next morning, I was able to get a hold of The Chapel and they claimed that we had canceled our reservation on 6/20. Huh? I explained that I had a confirmation email and proof of payment and they brushed my fiancé and I off and said "they didn't know what happened and couldn't do anything because another couple was already booked." They offered to give us a time slot at 1pm, 9pm (what a joke), or move our ceremony to another day. Do they not understand how weddings work? We had signed contracts with all of our vendors and WE WERE NOW SCRAMBLING TO FIND A NEW VENUE LESS THAN 2 WEEKS BEFORE OUR WEDDING. 

The next day, we called again to see if they had notified the other couple and they refused (it's better to just screw over one couple instead of 2?) and also explained that they were able to figure out what happened - another couple had called their office on 6/20 to cancel their reservation and instead of canceling their reservation, they accidentally canceled our date instead. Again, we were given another cold "sorry" with a "too bad so sad" attitude. They said that they would have a "meeting with their staff to discuss the mistake" and asked for our email and phone number - but we never heard from them again. 

It was excruciating having to find a new venue (in less than 2 weeks), amend agreements with all of our vendors (some which required last minute change fees), communicate and coordinate the changes to our guests, and pay the new venue the extra fees for last minute reservations and rentals. Can you imagine if I would have never checked the website and if my fiancé, guests, vendors, and I would have just shown up on the day of only to see a whole other wedding in session? Today, we are looking to pursue legal action to recover money lost for last minute reservation fees and late change fees we had to make to vendors and having to book a new venue just a few days before our wedding.

Chapel Dulcinea turned our special day into a logistical nightmare. Please learn from our experience and do not put your trust in the staff at the Chapel. They will have you worrying until the very last minute if they have their act together. The Chapel does not care about your "special day" and function solely as a vendor to keep money flowing in through rentals and hoping that couples donate their deposits. 

Find and give your money to another venue that will give you peace of mind. 
Written 10 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kyle D
46 contributions
1.0 of 5 bubbles
Sept 2017 • Couples
Booked wedding here. It's a beautiful location but my wife to be got terminally sick and had to quit. Still charged the 50% cancelation fee. I have enough to worry about.
Written 23 September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ViviTraveler
New York City, NY20 contributions
4.0 of 5 bubbles
Aug 2013 • Family
This place is about 45 minutes outside the center of Austin, and you've got to take some smaller country roads to get there, and I don't recall any signs alerting you to the chapel. Once you get there, however, the setting is beautiful. The chapel is open on all four sides and has copper lamps to illuminate and a working bell tower. The stucco structure was very Santa Fe in feeling - reminded me of something Georgia O’Keefe would have painted. We were among 40 guests at a 7:00 p.m. wedding in August. The sun was not quite setting yet, and on this particular day rays were beaming through the scattered clouds to a most spiritual effect.

This a “rugged” sort of beauty, so if you have guests who need assistance walking, you should bring a wheelchair, or other walking aid, since there is a 200 yard gravel path leading from the small parking lot to the chapel. The chapel is not accessible by car from the parking lot, but the day we were there, there was a man with a golf cart who helped us, which came in very handy. You may want to check in advance if you need this kind of help.

Depending on time of day, there are opportunities for dramatic photos, so plan accordingly if that is important to you.
Written 17 August 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anna E
Houston, TX25 contributions
5.0 of 5 bubbles
Apr 2016 • Family
My husband and I were married here in April. The staff provided any help we needed and were there with us every step of the way. We absolutely loved the venue and have pictures that captured the event for many years to come. I highly recommend the chapel do anyone looking for a beautiful outdoor location in the area. The flowers that were in bloom were gorgeous! Had we not been getting married, I would have loved to go exploring.
Written 30 June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jae89
League City5 contributions
5.0 of 5 bubbles
Apr 2015 • Friends
This beautiful chapel on a hill is the most peaceful place I have been to in the state of Texas. If I lived in Austin, I would come here alone just to enjoy the serenity. I felt like I could see the entire city of Austin. My sister's wedding went absolutely perfectly and it was exactly as she had intended. The chapel has a roof but is open on the sides so the guests were able to feel the spring air. The setting is very intimate with a few benches underneath the roof and a few more further back. The ceremony was topped off with my sister and her husband ringing the wedding bell for all to hear. Perfect!
Written 9 April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PiratewannaB
Austin, TX91 contributions
5.0 of 5 bubbles
July 2013
My brother just got married here; and while I didn't see all this place has to offer, I saw enough to recommend it to anyone who wants a picture perfect outdoor venue! For intimate gatherings and beautiful photo ops, you just can't beat it! It's a challenge to find, but you'll be glad you did!
Written 26 July 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TallyHoHoHo
San Antonio, TX1,155 contributions
5.0 of 5 bubbles
Feb 2020
Nice place for a wedding or really, any kind of unique event. Quiet, serene. You can tour the whole compound.
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Chapel Dulcinea, Austin

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