Austin Visitor Center
Austin Visitor Center
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Let our friendly volunteers guide your stay in Austin. Stop by our new downtown Visitor Center for information on tours of the city, events, can't-miss destinations . . . even dining suggestions. And while you're there, browse around Austin's official gift shop.
Duration: < 1 hour
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Address
Neighbourhood: Downtown
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4.5
266 reviews
Excellent
162
Very good
72
Average
23
Poor
9
Terrible
0
Adele F
1 contribution
Oct 2021 • Couples
We had a great tour today around the city of Austin. Got to learn a lot about the city and see the capital. Jax’s what is an amazing guide loved her personality and she really made the experience memorable. Would 100% recommend anybody visiting Austin or even local in Austin!
Written 1 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
232tmg
Raleigh, NC931 contributions
Dec 2021
Located just down the street from our hotel, this was an excellent resource for us as we wanted to learn more about the city.
They have a very relaxing environment with all of the necessities for any tour or Austin gifts, they also have some wonderfully friendly people working there whom are more than willing to help you in any way.
More cities should put time and attention into what Austin has done.
Cheers!
They have a very relaxing environment with all of the necessities for any tour or Austin gifts, they also have some wonderfully friendly people working there whom are more than willing to help you in any way.
More cities should put time and attention into what Austin has done.
Cheers!
Written 31 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kristi C
Austin, TX22 contributions
Aug 2022
We arrived early for our Duck Tour so shopped around. It's very nice, they have lots of info / knowledge about fun things to do, and great shopping. Not just your usual touristy souvenirs (which they also have), but art, cool vibe Willy and Austin t shirts, some unique items. Friendly helpful staff. Definitely worth a visit.
Written 5 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter P
Solihull, UK53 contributions
Nov 2023 • Solo
Was in Austin for a few hours. and had a good look round. The visitor centre has all the information you need as well as toilets.
I have to give a shout out to one of the ladies behind the desk, I had booked an uber to take me back to my hotel, they normally pick you up at the location. For some unknown reason the pick up was some where esle and as I hadnt been to Austin didnt know the place he was picking me up, I missed it.
So went back to the vistor cente and explained my situation to the ladies to see if I could get back to my hotel. The lady told me they didnt do that but she offered to take me to the hilton hotel(only a short walk) where they could get me a cab an when we got she explained the guys on the front the situation and five minutes later I was in a cab and going to my hotel.
First class service from the visitor centre.
I have to give a shout out to one of the ladies behind the desk, I had booked an uber to take me back to my hotel, they normally pick you up at the location. For some unknown reason the pick up was some where esle and as I hadnt been to Austin didnt know the place he was picking me up, I missed it.
So went back to the vistor cente and explained my situation to the ladies to see if I could get back to my hotel. The lady told me they didnt do that but she offered to take me to the hilton hotel(only a short walk) where they could get me a cab an when we got she explained the guys on the front the situation and five minutes later I was in a cab and going to my hotel.
First class service from the visitor centre.
Written 29 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jm0cel
Pittsburgh, PA21 contributions
Aug 2021 • Solo
What a welcoming place! I scheduled a two hour tour with a guide named Trace. He was awesome - intelligent and full of interesting & fun information, I highly recommend this tour. I was in a big Mercedes van, very comfortable, I had a great time!
Written 30 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda W
Linn, MO1,723 contributions
June 2023 • Family
Nice visitor center with lots of info and plenty of souvies to shop. Staff was friendly and helpful. Would like to mention though that you do have to pay to park in a neighboring garage to visit the visitor center.
Written 12 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bynner
Walnut Creek, CA579 contributions
Nov 2021
Went into center for ideas on 1 day visit. Very helpful lady. Believe her name was Cynthia. we stayed next door Hilton Austin. Center maybe 3 blocks from 6th street action also
Written 5 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sharples
Hilton Head, South Carolina426 contributions
Nov 2022 • Friends
So, we wernt sure about taking the Hop on Hop off tour or the museums we choose so we drove in town to the visitors center. You park at the convention garage and walk over - not too far. I was hoping for lots of brochures but there was very little. Cute handmade earrings, Texan outfits & paintings but no info. For the day.
Written 2 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Extraordinary562480
Chelmsford, UK78 contributions
Aug 2023 • Family
Make this your first stop when visiting Austin. The staff are really friendly and knowledgable.We appreciated the air conditioning before and after going on a duck tour from here. There are restrooms, which are a saviour with a young family! The souvenir shop is well stocked and we enjoyed browsing.
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
efraiberg
Long Island, NY28 contributions
Jan 2020
I wish that I had shopped here when I came for our tour. We found that there weren't many places to buy Austin items for our loved ones back home. We would have come back, but it's a bit far from where we were staying.
Written 21 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
How much is parking at the visitor center?
Written 4 March 2018
We did not have a car however I did see street parking, at 10 a.m. on a Thursday it was all taken. We saw some parking lots nearby with all day prices.
Written 5 March 2018
Sorry, I was there in April. I agree with other comments, they should have a
website or google events in Austin in October.
Written 24 August 2016
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