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Review Highlights
Repeat customer for ten years plus!

I have been a repeat customers of Mario's Spa for more than ten years. I love the customer service... read more

Reviewed 3 September 2016
Cleveland, Ohio
via mobile
Uses to be better ...

Mario's used to be a favorite destination for my wife ... and a perfect gift opportunity for me... read more

Reviewed 11 August 2016
Doug B
Aurora, Ohio
Read all 12 reviews
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Traveller Overview
  • Excellent25%
  • Very good16%
  • Average34%
  • Poor0%
  • Terrible25%
16 Jul 2018
“TERRIBLE service and TERRIBLE customer service”
24 Dec 2017
“Spa day”
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35 E Garfield Rd, Mario's International Spa and Hotel, Aurora, OH 44202-8801
+1 330-562-9171
Reviews (12)
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1 - 10 of 12 reviews
Reviewed 17 July 2018

The folks working here were nice, but the facial was not a facial...just a face rub. When I tried to call to get the service again or my money back, management refused to talk to me or call me back. Considering this was a gift...More

Thank julia P
Reviewed 24 December 2017

Excellent services the only thing I missed was during the massage there was no Mosul playing. So therefore you heard people walking by and talking

Thank oarfin
Reviewed 13 March 2017

Ignore the bad reviews and see for yourself. We had a fantastic experience. Wish people with positive experiences would review as it appears a few bad apples have attempted to influence people

Thank Kimberly S
Reviewed 22 September 2016

This has been my secret get away through out the last 25 years. Love it. They really know how to pamper you and make you feel special. All the treatments are first class. I love the champagne lunches and the me time. I love it...More

Thank TeaRuthR
Reviewed 3 September 2016 via mobile

I have been a repeat customers of Mario's Spa for more than ten years. I love the customer service and lunch at this establishment. I don't rate them higher because they are sorely in need of investing in robes, wraps and towels to make this...More

1  Thank Coupondiva1205
Reviewed 11 August 2016

Mario's used to be a favorite destination for my wife ... and a perfect gift opportunity for me. Since the Spa at Walden opened, I had expected to ratchet up their game and fill in the void left by Walden's insanely high prices. But, the...More

Thank Doug B
Reviewed 8 July 2015

My wife and I treated ourselves to a weekend getaway at Mario's for our anniversary. Skip those mall "spas" and other day spas and do it the right way - at Mario's. We both got massages, and then split off for separate treatments. I had...More

Thank DGeorges
Reviewed 12 January 2015

The services at Marios are average, and the prices are as high as New York City. Most importantly, you can't relax in this 100+ year old building. You can hear everything in every room, and the building appears to be falling apart. Nothing seems cleaned....More

1  Thank FrogFan91
Reviewed 26 November 2013

the spa is very close for me. I go only to have manicures. I have a regular manicurist who I highly recommend. her name is tamara. I have seen others getting good service.

Thank carolyn o
Reviewed 25 October 2013

I travel for a living and when I have an extra moment, I treat myself to a few hours at a spa. With that said, I've had a lot of interesting experiences some amazing and some not so good. When I'm going to the spa,...More

Thank dreamweaver2013
View more reviews
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