Riviera Aquapark

Riviera Aquapark, Kazan: Hours, Address, Riviera Aquapark Reviews: 3.5/5

Riviera Aquapark
3.5
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
9:00 AM - 11:00 PM
Sunday
9:00 AM - 10:00 PM
About
Suggested duration
More than 3 hours
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Tours and Tickets


3.5
1,288 reviews
Excellent
537
Very good
282
Average
193
Poor
130
Terrible
146

Jam M
14 contributions
Crowded
Aug. 2019 • Family
Aqua park Riviera indoor is very crowded, long wait for each slides. Can’t enjoy in such condition. It should be limit of visitors somehow arranged by administration. No free towels, sleepers.
Written 18 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

David S
Frankfurt, Germany87 contributions
Great family fun!
Jul. 2018 • Family
We visited Kazan in July after the World Cup and had a great day at the water park. Go as early as possible to try and minimize the crowds/lines and maximize the value (all day during the week 1090 RUB for adults, 890 RUB for children). Our children (ages 10 and 5) had a blast! The view from the Amazon slow river pool was fantastic! The staff was very friendly and helpful (we didn't speak Russian) although the entry/changing process can be a little overwhelming with all the people and noise.
Written 14 November 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

nisa04
Los Angeles, CA3 contributions
No fun for children
Jul. 2018 • Family
Aside from the fact that this place is often crowded and not cleanest , it requires that all children regardless the fact whether accompanied by parents or know how to swim MUST wear safety jackets. We were not allowed in the pool unless my seven year old children wore one of those things. I personally see no point going to the pool if you are not able to swim. Also expect a life guard literally every step you take. I never seen a single hotel pool over staffed this way, not even in Vegas. My advice is skip this place unless you are visiting with very small kids or no kids at all. Mediocre and disappointing experience.
Written 3 July 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Fironovan
Moscow, Russia22 contributions
Children’s favorite
May 2018 • Family
Very good variety of attractions and zones, highly safe equipment, attentive staff. Three visits are free if you are living in Riviera hotel
Written 1 May 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bee2332
Pittsburgh, PA27 contributions
This waterpark is a lot of fun!
Jan. 2017 • Couples
I visited the Riviera Aquapark in January with my wife and her parents, and we had a great time! The waterpark features many types of slides, pools, saunas, and other things to do. If you are looking for something exciting and fun to do in Kazan, check out the Riviera Aquapark!

My only complaint is that the ground is painted the same color as the steps. While walking with a raft in hand, i didn't see the step, and stubbed my toe causing it to bleed badly. The medical staff took good care of me, and i was back on the slides within a matter of minutes.
Written 21 July 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Juha R
135 contributions
Aqua park included
Jul. 2017 • Business
I was just visiting at Kazan aqua park. Unfortunately outdoor pools were closed due bad weather but there is indoor pools also.
Not so big variety but nice. Naturally it was a bit more packed with people since outside was closed .
Nice place. Entry included into room price.
Tidy and nice. Some pools also lead outdoors with great view to river and kreml opposite side and big wheel .
Written 10 July 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Laurent O
Paris, France480 contributions
Wonderful place ... in summer !
Jan. 2017
Experienced the wonderful swimming pool with a view on Kazan river and Kremlin: 80 m long !!! Wonderful place to stay when sun is here, unfortunately risk of overcrowding is huge, too many people and families to enjoy a quiet place.
Written 21 January 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Saska K
2 contributions
A poor experience
Jul. 2016 • Family
My experience of this waterpark is not so good. The general system is not good and the atmosphere is not great. There are long queues to the ticket counters, and only one of the five employees spoke English.
Purchasing tickets was confusing. The person at the counter said that with a ticket to the waterpark, we would also gain access to the hotel pool, but not the other way around. We bought 4-hour tickets. When we tried to access the hotel pool, though, they told us we needed special bracelets. When we asked staff, they told us only full-day tickets include access to the normal pool. This was not mentioned to us during purchase of our tickets.

We were also told that there is an area where you can try diving, but this was closed during the summer. When we exited the park the staff at the counters knew nothing about it being closed.

Now, you would probably think, "Oh, this isn't so bad, you still have the slides!". Well, let me tell you about the slides. You have to wait for about 20 minutes just to get a ring so you can *queue* for the slide. The second queue is another 20 minutes, so to get to one 10sec slide, you need to wait 40 minutes.
We never got to try any of the actual slides because of this.

The park also offers services like food and massages, but we never got to try these, because you were apparently supposed to charge your bracelet with money at the clothing rooms. We only noticed the small signs when paying extra attention to the small English text while exiting the park.

The park also felt very unhygienic and poorly organized.

Overall it was not a good experience, there is apparently no communication between departments in this park, and therefore customers are misinformed. Everything is written in Russian, and only few of the messages are in English too. Only two or three of the staff members we met during our whole stay in the park spoke English. (I mean, for a tourist attraction, you'd think they hire people who speak English?) The park is not well cleaned, and it is poorly managed, so all of the slides have huge queues. (You don't see those kind of queues anywhere else, they should be tourist attraction in and of themselves!)

Maybe you should just save yourself the rubles, and not visit this place until they fix the issues. You could do lot's of other fun things with the money too, like buy ice cream, or find some other place with a normal swimming pool. (By the way, we also saw over the fence, the hotel pool didn't look much better either.)

Anyway, even though I don't like leaving negative feedback, I feel like it's a must for this place. (Sorry D:)
Written 19 August 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mikhail E
6 contributions
Horrible staff
Jun. 2016 • Friends
The Aqua park was decent, But the service of the staff was just terrible, Even acting outright rude towards customers. Would be a nice place if the employees learned a thing or two about customer relations.
Written 27 June 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gaurav J
New Delhi, India19 contributions
Must visit place
Jun. 2016 • Friends
I went with my friends for a 1 full day aqua fun ,we didnt expect it was dat good.Nice place during summer in Kazan.Outdoor beach is amazing
Written 6 June 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Riviera Aquapark

Riviera Aquapark is open:
  • Sun - Sun 9:00 am - 10:00 pm
  • Mon - Fri 10:00 am - 10:00 pm
  • Sat - Sat 9:00 am - 11:00 pm


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