HeyRussia Tours
HeyRussia Tours
5
City ToursWalking ToursNight ToursSightseeing ToursPrivate Tours
Full view

About
HEYRUSSIA – is a private tour operator in Russia functioning in the segment of receiving tourism on the territory of the Russian Federation with the head-office in Saint-Petersburg. The agency was founded in 2008 on the initiative of several professionals with many year experience in organizing private tours.
Revenue impacts the experiences featured on this page, learn more.
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
5.0
266 reviews
Excellent
250
Very good
14
Average
0
Poor
1
Terrible
1
Ken F
Pickering, Canada6 contributions
Sep. 2018 • Couples
The other recommendation that we would like to share was ”HeyRussiaTours”, the company and contact, Denis, that provided our great 2 day tour of St Petersburg. This was for 4 people only and included, a great driver, a fantastic english speaking guide, and a new Mercedes SUV, and tickets into all of the attractions.
Ken F
Ken F
Written 30 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
polinav
California154 contributions
Aug. 2018 • Family
From the moment I sent the first email to the last goodbye at the St. Petersburg Port, everything was handled perfectly. I emailed back and forth with Denis, and every question was answered, all our preferences were taken into consideration and every with was incorporated into the program at a great price. He made sure that everything we needed and wanted was planned for. Our guide Elena was wonderful, spoke eloquently, and had tons of information, but not overwhelming. She managed to make it interesting to all of us (from little kids to seniors). Our driver Nikolaj was wonderful, stopping at the last second when needed, helping find a pharmacy. St. Petersburg is a wonderful city with a lot to see, and this team made sure that our 2-day tour was a highlight of our long vacation, the strongest fantastic memory. They made us long for more and wish to come back for longer. We would recommend them to anyone who wants to fall in love with this beautiful city and be sure that everything will go well and not to have to worry about anything.
Written 13 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SanAntonio_TexasJenz
San Antonio, TX54 contributions
Jun. 2017 • Couples
We were on a Celebrity Cruise with a boat load of colleagues and we were the only ones who came away from St. Petersburg with a positive touring experience. We initially signed up for one of their group tours but since we were the only ones, we purchased the private tour (for a fraction of what other touring companies ask). Darya was our delightful tour guide and we were driven around to various sites via a private car and driver. I can't say enough positive things about Darya. We felt like a family friend was showing us around her city -- we came away from St. Petersburg with new appreciation and a broader knowledge of its history. Communication throughout the planning process was prompt and professional -- very well organized. We spent a full day with Darya and we're delivered back to the ship right on time. Highly recommend HeyRussia Tours.
Written 4 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MuJo49
Auckland8 contributions
Sep. 2016 • Couples
Booked a one day tour for early September as its itinerary best suited us. They were waiting as we disembarked the ship (in the city at English Embankment) took my wife and I in a car with a driver and guide for the day as we were the only English speaking guests that day at no extra cost, provided everything as described, including a very nice 4 course lunch in a local restaurant. Had us back on time. Communication when booking was at all times very good. Based on our experience would fully recommend this tour company.
Written 4 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
foodloverca
califorina58 contributions
Jul. 2016 • Family
From the very first email over a year ago with my initial inquiry, Anna from Hey Russia, was very responsive, came back with great suggestions , was flexible with our family tour of nine.We had a fabulous time with two days in St Petersburg a day in Moscow and because all was so well organized we did not miss a sight right down to an amazing metro ride. After a very busy day one, with Irena as our fabulous guide we ended on a canal trip with great wine and cheeses and a chance to see St Petersburg from the water. The next day was a very early start 4:15 am to catch the fast train to Moscow met by Denis and taken to the train station where we met our guide Katia who gave us a wonderful full day tour of Moscow. We arrived back about midnight and started the next day in ST Petersburg at 9 am and we completed our tour seeing very thing on our very long list. I cannot say enough to tell you just how good our tours were. Our expectations were high, and were met and exceeded. I am happy to recommend Hey Russia for your Russia tour needs.
Written 13 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
matteor706
Milan, Italy1 contribution
Jan. 2016 • Couples
My husband and I rarely take guides when we travel but decided to use one in Russia given the language is so different (we are native English and Italian speakers) and we heard that many people did not speak English or Italian so we thought it best to have someone on the ground. Not only was Denis (Italian speaking) and his team extremely well organised and punctual but they really made the most of our days. Everything was arranged perfectly and aside from the usual historical facts that one gets with a guide, he and his team also gave great insight into the country today. They were more than willing to add in other sights to the schedule and even made additional suggestions. I got sick during the trip and Denis was so kind as to call a doctor on my behalf and even go and get me the medicine that I needed to get better. He really went above and beyond and I cannot recommend his company highly enough. Perhaps what we thought was most professional was when we did the Russian Museum of Art one day and Denis, knowing his strength was more in history than in art, sent a colleague to give us a tour while he waited for us at the museum. She (Olga) was brilliant and they made a great team. Do yourself a favor and reach out to Denis and HeyRussia! tours, you will not regret it.
Written 11 January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dears, thank you so mutch for your review! Best regards from all of us:)
Written 13 January 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
daveanddore
Fleet, UK88 contributions
Aug. 2015 • Couples
We booked two trips with Hey Russia and also arranged transfers between the airport and our hotel in St Petersburg. We found them very efficient and easy to deal with via email. The transfers worked perfectly and the trips to Tsarskoye Selo and Peterhof were most enjoyable if a little rushed. They were excellent value and I would highly recommend this company.
Written 18 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Dave, thank you very much for taking you time to write this review. We are happy that you liked your experience and we do hope see you again in St. Petersburg. Kind regards:)
Written 28 August 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Banna V
United States1 contribution
Hello,
My wife and I plan to make a tour in Russia at Moscow and St peterburg for six nights or seven days, probably 22-28 May 2020.
We r looking for a private and decent tour, focusing on St peterburg. We need a guide, an automobile, tickets for Museums, churches and palaces.
What r your costs of the tour for two or three days in St Petersberg? And if we book whole tours in Moscow another two days, how much does u charge? We will stay in our choice hotel and eat on our favourites by our own costs.
Hope to get a reply at the first opportunity.
Banna Vaungvivat
Paul K
Camarillo, CA17 contributions
Hello. I am not yet sure of dates but I am interested in coming to St Petersburg to meet someone and while there to take one of the 4 week courses at St Petersburg University. Maybe two. Can you do a non-traditional itinerary with a stay in an equipped apartment, transportation into St Pete, and other necessities needed or am I better off doing this myself. I see there are plenty of places on AirBNB that go for less than $500 USD per month. Thank you, Paul
Viatrix81
Italy230 contributions
Ma è un’agenzia turistica visa free? Oppure si occupa di richiedere il visto per coloro che prenotano il tour? Quanto costa il servizio per il visto qualora fosse necessario? È incluso nei costi previsti per il tour prenotato ?
giulia p
Ravenna, Italy193 contributions
Non penso che richiedano il visto. Si fanno garanti per le persone che prenotano i tour... per intenderci, non è che potete andare in giro come e quando vi pare perché avete la prenotazione con loro e loro non vi rilasciano alcun visto.
Nikka72
Palermo, Italy48 contributions
Posso sapere quando avete contattato l’agenzia? A noi hanno proposto l’escursione con Costa, ma ancora non l’abbiamo acquistata, partiamo sabato da Stoccolma. Ci piacerebbe avere qualche informazione in più se possibile, compreso il prezzo. Grazie.
giulia p
Ravenna, Italy193 contributions
Noi abbiamo scritto mercoledì alla mail e siamo partiti sabato...quindi rispetto a noi siete in anticipo :)
Se non erro per il tour di due giorni abbiamo speso 195€ a testa ma i prezzi dovrebbero essere tutti descritti sul sito.
Vincenzo L
Naples, Italy5 contributions
Buongiorno, volevo sapere chi mi può aiutare , avrei bisogno dei contatti dell'agenzia che ha organizzato il tour a San Pietroburgo, grazie saluti Vincenzo
Ben T
Pozzuoli, Italy104 contributions
Le giro il numero del titolare +7 (921) 566-95-51
catherinelR310IR
Kilmarnock, UK15 contributions
Coming to St Petersburgh with Royal Caribbean cruise in Aug this year. Can you tell me if you organise visas and where i can. veiw your tours if you do.
anto181262
Lodi, Italy198 contributions
if you book the tour with heyrussia you do not need a visas.
they do it and it's included in excursion
alessandra. T
Ascoli Piceno, Italy67 contributions
Dimenticavo i prezzi dell'escursione per San Pietroburgo come sono?
Miriam P
6 contributions
Il prezzo del tour é 185€ a persona per 2 giorni,nei quali sono compresi tutti gli ingressi ai musei,un pranzo in un ristorante tipico e un giro in battello
alessandra. T
Ascoli Piceno, Italy67 contributions
Salve,io arriverò a San Pietroburgo in nave so che lì ci sono problemi con il visto. È vero che se mi affido a questa agenzia non devo comprare il visto!? Eventualmente cosa devo fare. Grazie
Vercuz
Milan, Italy2 contributions
Scusa il ritardo. Confermo che non c’è bisogno del visto. Basta passaporto e stampa biglietto che ti fanno direttamente loro una volta che ti iscrivi al loro tour. Presenti entrambe allo sbarco alle autorità Russe e non ci sono problemi. Buon viaggio città meravigliosa...poi fatto con loro ti troverai benissimo.
SchaitelUK
Oxfordshire, UK73 contributions
Hello,
What is the maximum number of people allowed for the 2-day Best of St. Petersburg tour?