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Best Guides -Tours in St. Petersburg

Griboyedova Canal, 5, St. Petersburg 191186, Russia
+7 921 906-09-67
Website
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Review Highlights
Peterhof Palace & The Hermitage

We (4 adults) booked Best Guides-St Petersburg, for a 5 hour tour of Peterhof Palace and a 3 hour... read more

Reviewed 2 days ago
Joanne D
,
Charlestown, Australia
2 days guided tour

We book 2 days visit with Lena. We visit the summer palais and the hermitage. Lena was very... read more

Reviewed 3 weeks ago
laura k
,
Geneva, Switzerland
Read all 414 reviews
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Overview
  • Excellent91%
  • Very good5%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“private tour” (35 reviews)
“two days” (41 reviews)
LOCATION
Griboyedova Canal, 5, St. Petersburg 191186, Russia
Nevskiy
CONTACT
Website
+7 921 906-09-67

Similar Things to Do in St. Petersburg

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Reviews (414)
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1 - 10 of 414 reviews

Reviewed 2 days ago

We (4 adults) booked Best Guides-St Petersburg, for a 5 hour tour of Peterhof Palace and a 3 hour tour of the Hermitage. These 2 tours were done over 2 days. Both tours were outstanding, they were the highlight of our stay in St Petersburg....More

Thank Joanne D
Reviewed 3 weeks ago

We book 2 days visit with Lena. We visit the summer palais and the hermitage. Lena was very friendly and shared a lot of great details/stories about the place, russia and the history. We asked for the visit in french and her french was perfect!...More

Thank laura k
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Laura k Thank you very much for this review. I'm very pleased you liked Lena. She is an excellent guide and I'm very proud to have her in our team. Hope if you ever return back it will be with us. Best regards, Masha,...More

Reviewed 17 April 2017 via mobile

Our tour of the Hermitage with Svetlana was perfect! She was charming and knowledgeable ... and did a wonderful job with the children. Natalie arranged this tour at the last minute and even arranged transportation. We found St Petersburg difficult to get around - the...More

Thank Ning W
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Ning W thank you so much for such a nice review. I'm very pleased you enjoyed your children friendly tour. Not every guide could work with children but Svetlana do it in the best way possible. Thank you! Masha

Reviewed 14 April 2017

Booked a 3 day private tour and was throughly pleased with every aspect of the experience. From the initial e-mail contact through the planning process and of course the tour itself it was all expertly managed and flawlessly executed. Never having been to St. Petersburg...More

1  Thank robert-not-home
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Robert-not-home, I'm so happy you were pleased with every aspect of your tours :) It was a great pleasure for me to read your review. Thank you! I will let your guide Svetlana and the manager you worked with know about this review and...More

Reviewed 14 April 2017

This was an excellently organised tour with our delightful guide Olga who was very friendly and gave us lots of useful information throughout our time with her. Best Guides tours organised our visas to get into Smolny so they took care of the major bureaucracy...More

1  Thank Mary C
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Mary C, thank you very much for this review and for the recommendations. It was a pleasure to work with guests so interested in Russian culture. Thank you for choosing our company. Very much hope when you return back you will stay with us....More

Reviewed 7 April 2017

Well-organized tour. Order in andvance. Enjoy, look, relax! Also is not very expensive compare to the other tours we could find

2  Thank Alex T
MashaV_BestGuides, Владелец at Best Guides -Tours in St. Petersburg, responded to this review

Dear Alex T, thank you for your review, I'm pleased you liked our service. Masha Vankova

Reviewed 28 March 2017 via mobile

By email and long before our arrival Dariya had emailed suggestions and responded to our requests and by this means we established a pretty comprehensive four day tour, taking in all facets of Russian History, cultural, artistic, literary and political. The company got our profile...More

1  Thank MarkSurridge
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear MarkSurridge thank you so much for all your reviews! It's very important for us and we really appreciate it. I'm so happy you liked our service and your guide Elena. Very much hope you will return back! Have a lot of wonderful trips! Masha...More

Reviewed 14 March 2017

Best Guides recommended and organised an excellent 4-day itinerary, including tickets for the ballet at the Marinski theatre. Our guide Anna was lovely and was very informative without being over-bearing. No hesitation in recommending them.

Review collected in partnership with this attraction
Thank Paul S
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Paul S Thank you for 5 star review! I'm pleased you like Anna. Many thanks for recommendations and hope to see you again :) Masha Vankova

Reviewed 14 March 2017 via mobile

Our guide Svetlana and driver Andrey spoiled us. They made our st. Petersburg holiday so enjoyable. Without them we would have missed all the exciting facts Russia history and life of the Tsars has to offer.Thank you so much.

Thank Aki I
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Aki I, I'm so pleased to read it! Thank you! Please return back again and we will continue to spoil you :) Masha, Best Guides

Reviewed 16 February 2017

We booked a two day tour through Best Guides and it would not be possible to have improved on our experience. Booking such a trip remotely from the UK, I am always worried that I may not get what I paid for, however this could...More

5  Thank Kevin110157
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Kevin, thank you so much for your review. It makes me feel happy. I'm very proud of our manager Natasha and our guide Olga. Olga is really brilliant and I'm also very much impressed with here deep knowledge of history and art . Thank...More

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Questions & AnswersAsk a question
jacquiwc
We will be arriving on a cruise ship in July and would like to go from St Petersburg to Moscow on the train and return the same day and we need advice
9 May 2017|
Answer
Response from MashaV_BestGuides | Property representative |
HI Jacquiwc one day tour to Moscow is suggested in case your ship stops in our port for 3 days. On the second day you can go to Moscow, it will take the whole day. Different one day tours with prices you can find on our... More
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jacquiwc
We would like to go from St. Petersburg to Moscow on the train and return the same day in July
9 May 2017|
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lauraep167
The tour company is asking for a copy of my passport. We will be arriving on a cruise ship and boomed a private 2 day tour. Is this the norm to ask for copies of my passport? Thank you!
6 May 2017|
Answer
Response from MashaV_BestGuides | Property representative |
Hi! Yes, it's normal in case you don't have visas. In this situation the company will develop "tour tickets" and they will need detailed passport info for that. Enjoy your time in St. Petersburg! Masha, Best Guides
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