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Tsum

#1,065 of 2,799 things to do in Moscow
Closed Now: 10:00 am - 10:00 pm
Open today: 10:00 am - 10:00 pm
Review Highlights
Big Department Store

TSUM is worth walking around and seeing what they have to offer. The best part about it for us was... read more

Reviewed 23 August 2018
AJD D
,
Durban, South Africa
TSUM

A mall full of designer store. My theory, if you've been to 1 you've basically been to them all. I... read more

Reviewed 4 August 2018
Donna C
,
Marlton, New Jersey
via mobile
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  • Excellent33%
  • Very good23%
  • Average15%
  • Poor8%
  • Terrible21%
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Hours Today: 10:00 am - 10:00 pm
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Suggested duration: 2-3 hours
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Petrovka st., 2 | Metro Teatralnaya, Okhotny ryad, Moscow 125009, Russia
Boulevard Ring
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+7 495 933-73-00
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Reviews (215)
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1 - 10 of 47 reviews
Reviewed 2 October 2018 via mobile

Amazing department store with a luxurious atmosphere and a high end choice of goods. Pricey but worth the shopping experience

Date of experience: September 2018
Thank edferrei
Manager_TSUM, Менеджер по обслуживанию клиентов at Tsum, responded to this reviewResponded 2 October 2018

Hello! Thank you for appreciating us. We are waiting for you again in TSUM and wish you only pleasant shopping!

Reviewed 23 August 2018

TSUM is worth walking around and seeing what they have to offer. The best part about it for us was the grocery store on the basement floor. They sold some really good food that was very inexpensive. Other than that it is just one big...More

Date of experience: August 2018
Thank AJD D
Manager_TSUM, Менеджер по обслуживанию клиентов at Tsum, responded to this reviewResponded 26 August 2018

Good afternoon! Thank you for leaving your feedback about TSUM. We are glad that you liked the Globe Gourmet. We are waiting for you again in TSUM!

Reviewed 15 August 2018

During my recent trip to Moscow with ‘Moscow Seasons‘ (see posts here and here), I called at TSUM (ЦУМ), Moscow’s most fashionable department store. Located in the Tverskoy District just next to The Bolshoi Theatre, TSUM is managed by the Mercury Group – Russia’s largest...More

Date of experience: June 2018
4  Thank luxurytravel
Manager_TSUM, Менеджер по обслуживанию клиентов at Tsum, responded to this reviewResponded 16 August 2018

Good afternoon! We thank you for such a terrific and detailed feedback about the trading house of the TSUM! Indeed, TSUM is located at the intersection of a huge number of tourist routes. This building with a century-old history and it is undoubtedly one of...More

Reviewed 4 August 2018 via mobile

A mall full of designer store. My theory, if you've been to 1 you've basically been to them all. I can buy the same stuff in the USA.More

Date of experience: August 2018
Thank Donna C
Manager_TSUM, Менеджер по обслуживанию клиентов at Tsum, responded to this reviewResponded 4 August 2018

Dear Donna! Thank you for your feedback. TSUM differs from other stores in its architecture. It is located at the intersection of many tourist routes. Nearby you can see many monuments of architecture and famous places. We will be glad to see you in TSUM...More

Reviewed 14 July 2018

It is just an expensive mall, whatever people say about. There are all brands there. Prices? Higher than in Europe and US for sure. Still, it would be a nice place, but.... After some walking around we decided to visit a restroom. No signs around....More

Date of experience: July 2018
Thank Vlad_Anastassia
Manager_TSUM, Менеджер по обслуживанию клиентов at Tsum, responded to this reviewResponded 16 July 2018

Good afternoon, Vlad_Anastasia! We make our sincere apologies for the inconvenience that you faced using the TSUM shop navigation signs. The restroom is situated on the 5-th floor. It is situated in the old part of the building in between the Tax Free zone and...More

Reviewed 3 July 2018 via mobile

In search of high end luxury brands? Look no further. The mall has everything your looking for. Worth checking out!

Date of experience: July 2018
1  Thank marisab138
Manager_TSUM, Менеджер по обслуживанию клиентов at Tsum, responded to this reviewResponded 5 July 2018

Hello, Marisa! Thank you for your good feedback. Indeed, there are about 1000 luxury brands are represented in our trading house. You can definitely find what you are looking for. We are waiting for you in the TSUM again.

Reviewed 27 June 2018

it is a very classy and beautiful mall just beside the Bolshoi Theatre. it is upscale and sells a wide range of jewelry, designer wears and electronics. I enjoyed browsing through the complex. Yes you will definitely see something interesting to buy.

Date of experience: June 2018
Thank Jeffrey O
Manager_TSUM, Менеджер по обслуживанию клиентов at Tsum, responded to this reviewResponded 5 July 2018

Hello, Jeffrey. Thank you for your good feedback. We are glad that you liked our trading house and you have a good impression of our city. We are waiting for you in the TSUM again.

Reviewed 26 June 2018

Mainly came here to checkout the Adidas store on level 1 where i managed to get a jersey and printed names and designs in Russian on it. Free printing. toilets were clean and convinient to arrive at.More

Date of experience: June 2018
Thank PrincessSarah18
Manager_TSUM, Менеджер по обслуживанию клиентов at Tsum, responded to this reviewResponded 5 July 2018

Hello, Sarah! Thank you for your positive feedback. We are glad that the atmosphere in our trading house gave positive emotions. The Adidas shop and the trading house are made with all the amenities and services for our clients. We are waiting for you in...More

Reviewed 20 May 2018

Lovely, over the top and a 'must see'. Great shopping and service (I am a non-Russian speaker), but could cheerfully break the bank. I bought some beautiful pieces and all my visits were a marvellous experience. If you can't afford to shop there, still visit...More

Date of experience: January 2018
Thank Navarre1
Manager_TSUM, Менеджер по обслуживанию клиентов at Tsum, responded to this reviewResponded 22 June 2018

Hello! Thank you for the review and good mark. We are very glad that the visit to TSUM left positive emotions for you. Hope to see you again! :)

Reviewed 22 February 2018 via mobile

It is next to the Red square, beautiful place with a great ice cream. Extremely expensive, in any other city in Europe you can find better price.

Date of experience: May 2017
Thank 492draganas
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Questions & Answers
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victorcollinslos2018
11 May 2018|
Answer
Response from MuscoviteVT | Reviewed this property |
No idea, but you can well ask them +7 800 500 80 00 +7 495 933 73 00
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