We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 12:00 am - 11:30 pm
Review Highlights
Beautiful Spa in the basement

Lovely looking pool, but the water felt too cold to enter. Even the hot tub felt cool. The sauna... read more

Reviewed 27 October 2017
Grand Cayman
One of the Best

This real is one of those perfect Spas! The staff, as with most Ritz Carlton staff are just... read more

Reviewed 27 April 2017
England, United Kingdom
Read all 42 reviews
All photos (8)
Full view
Traveller Overview
  • Excellent75%
  • Very good14%
  • Average9%
  • Poor2%
  • Terrible0%
26 Oct 2017
“Beautiful Spa in the basement”
27 Apr 2017
“One of the Best”
Open Now
Hours Today: 12:00 am - 11:30 pm
See all hours
Local Weather
Powered by Weather Underground
Tverskaya street 3 | The Ritz-Carlton Hotel, Moscow 125009, Russia
+7 495 225-88-88
Top Selling Tours & Activities in and around Moscow
from USD 136.00
More Info
from USD 35.50
More Info
from USD 71.30
More Info
Reviews (42)
Filter reviews
19 results
Traveller rating
Traveller type
Time of year
More languages
See what travellers are saying:
Updating list...
1 - 10 of 19 reviews
Reviewed 27 October 2017

Lovely looking pool, but the water felt too cold to enter. Even the hot tub felt cool. The sauna was okay in the general area for mixed, but fortunately there was a separate sauna and steam room for women only. The relaxation rooms again both...More

1  Thank Grownup56
Reviewed 27 April 2017

This real is one of those perfect Spas! The staff, as with most Ritz Carlton staff are just perfect, always welcoming and always helpful. This is an Espa with a full range of beauty services. Language is no barrier. The Pool is quite perfect. Restful,...More

3  Thank Newyorklondonparis
Reviewed 29 December 2016 via mobile

We had multiple services. Massage, waxing and manicures. Everything was arranged quickly and efficiently. Sue gave a Balinese massage with stones that was so amazing the rest of the group followed with the same service. There was a great lounge area that allowed interaction with...More

Thank Wendy C
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, SPA, responded to this reviewResponded 30 December 2016

Dear Ms. Wendy, Warm Welcome from The Ritz-Carton, Moscow! Let me please thank you for such a positive review! I do hope you will find a time to visit The Ritz-Carlton, SPA again! Have a wonderful day! Best Regards, Yana Matorina Director of Quality &...More

Reviewed 1 August 2016 via mobile

High level spa with quality service from The entrance. Nice environment where to relax and have your privacy too. I will come back for sure to my next visit to ritz Moscow.

Thank Redmonster52
Bernd K, General Manager at The Ritz-Carlton, SPA, responded to this reviewResponded 5 August 2016

Dear Guest, Thank you very much for your nice review of our SPA-center! I do hope that you will find a chance to visit The Ritz-Carlton SPA again! Wishing you a wonderful evening! Bernd Kuhlen, General Manager

Reviewed 11 April 2016 via mobile

This is a very poor copy of ESPA across the world. During the day area is overlooked from the street via ceiling and full of day light. Fire place is never lit and just candles standing on it and yet again not lit. Jacuzzi has...More

Thank lartma
Mark N, General Manager at The Ritz-Carlton, SPA, responded to this reviewResponded 14 April 2016

Dear Guest, Thank you for your comments. We regret that your spa experience was below your expectations. Please note that The Ritz-Carlton Spa in Moscow offers services in compliance with global spa policies that are universal for all Ritz-Carlton properties. At the same time according...More

Reviewed 24 February 2016 via mobile

Best Spa ever. When you get such good services and such a cool place , you don't think about the price . Everybody is pro . Good massage . Good pool and sauna and jaccuzi . It worth it .. Specially with such a beautiful...More

Thank Sylvester R
Reviewed 27 January 2016

I was staying in the InterContinental hotel on Tverskaya in January and their spa, Five Spa, was closed for renovation so I came to the Ritz-Carlton instead. The spa here is just fantastic! The service was excellent and the facilities are really great. The pool...More

Thank john-woods101
Reviewed 27 May 2015

Our last visit was the second time we did a couples massage here. My first massage therapist was ok, my second one was great. However, my wife had two below-average massages. The ladies at the front desk are very helpful and pleasant to interact with....More

Thank John V
Mark N, General Manager at The Ritz-Carlton, SPA, responded to this reviewResponded 1 June 2015

Dear Guest, Thank you very much for choosing us and for your comments. We look forward to your next visit and will do our best to make it truly relaxing. Kindest regards, Mark Neukomm General Manager The Ritz-Carlton, Moscow

Reviewed 5 October 2012

Hi, everyone! I agree with all comments left on this page about this spa 100% ! Yes, it is expensive, but if you are really want to enjoy the best luxury spa, you need to visit this amazing place! I must share my experince definatly!...More

7  Thank Bois S
Reviewed 21 July 2012

She was brilliant.i had a body xfoliation and a clay wrap..Devine . So relaxing,so professional .very expensive but it was a gift so I didn't pay.

2  Thank MacFalkirk
View more reviews
Tverskaya can’t be discovered with just a first
glance, the neighborhood is shaped around a long
street populated with well-known shops and brands. But
it’s more than shopping that makes this place
interesting. Take a few steps into the streets running
parallel to the main artery to discover the charm just
behind the mighty Stalinist style architecture. Comfy
European pedestrian streets Bolshaya Dmitrovka or
Questions & Answers
Get quick answers from The Ritz-Carlton, SPA staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines