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The Ritz-Carlton, SPA

Neighbourhood:
Tverskaya
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Address: Tverskaya street 3 | The Ritz-Carlton Hotel, Moscow 125009, Russia
Name/address in local language
Phone Number:
+7 495 225-88-88
Website
Today
00:00 - 23:30
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Hours:
Sun - Sat 00:00 - 23:30

TripAdvisor Reviewer Highlights

Read all 37 reviews
Visitor rating
  • 12
    Excellent
  • 3
    Very good
  • 2
    Average
  • 0
    Poor
  • 0
    Terrible
Relaxation at its best!

We had multiple services. Massage, waxing and manicures. Everything was arranged quickly and efficiently. Sue gave a Balinese massage with stones that was so amazing the rest of... read more

4 of 5 bubblesReviewed 29 December 2016
Wendy C
,
Abilene, Texas, United States
via mobile
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37 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Abilene, Texas, United States
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 December 2016 via mobile

We had multiple services. Massage, waxing and manicures. Everything was arranged quickly and efficiently. Sue gave a Balinese massage with stones that was so amazing the rest of the group followed with the same service. There was a great lounge area that allowed interaction with the men and unisex area for sauna as well. Highly recommend the spa!

Helpful?
Thank Wendy C
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, SPA, responded to this review

Dear Ms. Wendy, Warm Welcome from The Ritz-Carton, Moscow! Let me please thank you for such a positive review! I do hope you will find a time to visit The Ritz-Carlton, SPA again! Have a wonderful day! Best Regards, Yana Matorina Director of Quality & Social Media Yana.Matorina@ritzcarlton.com More 

Level Contributor
75 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 August 2016 via mobile

High level spa with quality service from The entrance. Nice environment where to relax and have your privacy too. I will come back for sure to my next visit to ritz Moscow.

Helpful?
Thank Redmonster52
Bernd K, General Manager at The Ritz-Carlton, SPA, responded to this review

Dear Guest, Thank you very much for your nice review of our SPA-center! I do hope that you will find a chance to visit The Ritz-Carlton SPA again! Wishing you a wonderful evening! Bernd Kuhlen, General Manager More 

Greater London, United Kingdom
Level Contributor
23 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 11 April 2016 via mobile

This is a very poor copy of ESPA across the world. During the day area is overlooked from the street via ceiling and full of day light. Fire place is never lit and just candles standing on it and yet again not lit. Jacuzzi has switch outside so you have to constantly jump out to keep it switched on. So... More 

Helpful?
Thank lartma
Mark N, General Manager at The Ritz-Carlton, SPA, responded to this review

Dear Guest, Thank you for your comments. We regret that your spa experience was below your expectations. Please note that The Ritz-Carlton Spa in Moscow offers services in compliance with global spa policies that are universal for all Ritz-Carlton properties. At the same time according to the Russian legislation we are not allowed having open fire in public areas. The... More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 February 2016 via mobile

Best Spa ever. When you get such good services and such a cool place , you don't think about the price . Everybody is pro . Good massage . Good pool and sauna and jaccuzi . It worth it .. Specially with such a beautiful girl on the reception of the spa )).

Helpful?
Thank Sylvester R
Yuzhno-Sakhalinsk, Russia
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 January 2016

I was staying in the InterContinental hotel on Tverskaya in January and their spa, Five Spa, was closed for renovation so I came to the Ritz-Carlton instead. The spa here is just fantastic! The service was excellent and the facilities are really great. The pool area, saunas, steam room etc. are all very nice and the presentation of the whole... More 

Helpful?
Thank john-woods101
Moscow, Russia
Level Contributor
54 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 27 May 2015

Our last visit was the second time we did a couples massage here. My first massage therapist was ok, my second one was great. However, my wife had two below-average massages. The ladies at the front desk are very helpful and pleasant to interact with. There is a small relaxation area that is adjacent to the pool, sauna, and steam... More 

Helpful?
Thank John V
Mark N, General Manager at The Ritz-Carlton, SPA, responded to this review

Dear Guest, Thank you very much for choosing us and for your comments. We look forward to your next visit and will do our best to make it truly relaxing. Kindest regards, Mark Neukomm General Manager The Ritz-Carlton, Moscow More 

Paris
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 October 2012

Hi, everyone! I agree with all comments left on this page about this spa 100% ! Yes, it is expensive, but if you are really want to enjoy the best luxury spa, you need to visit this amazing place! I must share my experince definatly! First of all, I need to say that we stay in the hotel 2 days... More 

Helpful?
7 Thank Bois S
Edinburgh, United Kingdom
Level Contributor
53 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 21 July 2012

She was brilliant.i had a body xfoliation and a clay wrap..Devine . So relaxing,so professional .very expensive but it was a gift so I didn't pay.

Helpful?
2 Thank MacFalkirk
Geneva, Switzerland
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 July 2012

Massage here was very well done. Facilities are great. It seemed that they cut the time a bit short but that may be how they calculate in Moscow.

Helpful?
2 Thank PhotoJohn53
Dumbarton, Scotland
Level Contributor
50 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

This beautiful coffee house is located on the top floor of this hotel with wonderful views over the Kremlin. Price for 2 cappuccinos and a diet coke - £35. Ouch

Helpful?
4 Thank adnerb62

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Staying in Tverskaya

Neighbourhood Profile
Tverskaya
Tverskaya can’t be discovered with just a first glance, the neighborhood is shaped around a long street populated with well-known shops and brands. But it’s more than shopping that makes this place interesting. Take a few steps into the streets running parallel to the main artery to discover the charm just behind the mighty Stalinist style architecture. Comfy European pedestrian streets Bolshaya Dmitrovka or Stoleshnikov lane are a great place to start. Locals can be found here working, eating, shopping, resting and going to the Bolshoi Theatre in the evening.
Explore this neighbourhood