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Asked to pay before the service!!! @ the Spa rockwell!!!

I was flabbergasted when the receptionist asked me to settle for the bill even before the service... read more

Reviewed 11 April 2018
Susana C
via mobile
Most Excellent

Was given a gift certificate for The Spa at the Power Plant Mall and was able to snag an 11 a.m... read more

Reviewed 22 March 2018
twisteddiva
,
Arlington, Virginia
via mobile
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11 Apr 2018
“Asked to pay before the service!!! @ the Spa rockwell!!!”
22 Mar 2018
“Most Excellent ”
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Amorsolo Drive | 4th Floor, Power Plant Mall, Makati, Luzon 1210, Philippines
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+63 918 884 3772
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Top Selling Tours & Activities in and around Makati
from USD 13.90
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from USD 36.00
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Reviewed 11 April 2018 via mobile

I was flabbergasted when the receptionist asked me to settle for the bill even before the service. Said it was "protocol". This was a spa on soft opening and to me this was insulting! It's surely a turn off and discourtesy to your customers. I...More

Thank Susana C
Reviewed 22 March 2018 via mobile

Was given a gift certificate for The Spa at the Power Plant Mall and was able to snag an 11 a.m. appointment for a Scalp and Shoulder massage. I showed up promptly at 11 am, was asked to fill out a quick 'medical' questionnaire and...More

1  Thank twisteddiva
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