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Open today: 9:00 am - 5:00 pm
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  • Excellent99%
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Travellers talk about
“tour guide”(6 reviews)
“tea house”(8 reviews)
“local guide”(3 reviews)
About
Explore Hakone specializes in 100% customized private tours. You can visit many places in just one day with a licensed local guide. Reservations are required for all tours.
Closed Now
Hours Today: 9:00 am - 5:00 pm
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Suggested duration: More than 3 hours
Contact
Hakone-machi, Ashigarashimo-gun 250-0521, Kanagawa Prefecture
Website
+81 80-2638-3731
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Reviews (86)
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1 - 10 of 84 reviews
Reviewed yesterday

We hired Explore Hakone for a full day tour for the 4 of us (our kids are 8 and 11) and we had a wonderful time with our guide Shin who happened to be fellow a USC alumni as well! He was born in Hakone...More

Date of experience: March 2019
Thank dolley f
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded yesterday

Thank you so much for visiting Japan and my hometown Hakone for your family trip! It was a great opportunity for me to meet 2 Trojans and spending a great day with your lovely kids. I'm glad to hear that you enjoyed my tour. So...More

Reviewed 1 week ago via mobile

I am writing this review while still being in Japan. Anyway, the tour with Shin was absolutely fabulous! He contacted me earlier with options of what to see and I picked out what I wanted to see. Shin was able to organize a packed tour...More

Thank ericng314
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded 1 week ago

Thank you so much for visiting Japan and Hakone on the other day. It was a shame that Mt. Fuji was too shy to been seen but I'm so happy to hear that you enjoyed the day. So did I! It seems that you had...More

Reviewed 2 weeks ago via mobile

My partner and myself took a day tour with Mr Shin which was a fabulous experience. Our guide was knowledgable, accommodating of our requests and went out of his way to make the day pleasant and enjoyable. Despite the fact that the day was misty,...More

Date of experience: February 2019
Thank paulsaarma
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded 2 weeks ago

Dear Lyn and Paul, thank you very much for visiting Hakone and using my service on the other day. Even though Mt.Fuji was too shy to be seen, I'm glad to hear that you enjoyed the day. I had a great time spending with you...More

Reviewed 12 December 2018 via mobile

We hired Shin for our 2 days private tour in Hakone and Mt Fuji. Shin has been a very helpful , consultative and fabulous guide with his knowledge , passion and hospitality in sharing and bringing us around his home town in Hakone as well...More

Date of experience: December 2018
Thank Socky1104
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded 16 December 2018

Thank you so much for visiting Japan so many times and Hakone for the very first time. It was my great honor to guide your family for 2 days. The weather wasn't perfect but we still saw the beauty of Mt.Fuji :D There so many...More

Reviewed 8 November 2018 via mobile

We hired Shin of Explore Hakone for a one-day private tour. Shin was awesome.....very knowledgeable of Hakone, it’s history, plants, and sakura trees. He also took us to a special area to get a beautiful photo of Mount Fuji and Lake Ashi. Shin spoke great...More

Date of experience: October 2018
Thank JenKino1
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded 13 November 2018

Thank you again for visiting Hakone and using my service on the other day. It was a really nice day and I was very happy to show you the beauty of my hometown Hakone. I hope you all enjoyed the day as well as the...More

Reviewed 7 November 2018

We hired Shin of Explore Hakone for a one-day private tour. Shin was awesome.....very knowledgeable of Hakone, it’s history, plants and sakura trees to name a few. He also took us to a special area to get great photo of Mount Fuji and Lake Ashli....More

Date of experience: October 2018
Thank JenKino1
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded 13 November 2018

Thank you again for visiting Hakone and using my service on the other day. It was a really nice day and I was very happy to show you the beauty of my hometown Hakone. I hope you all enjoyed the day as well as the...More

Reviewed 28 October 2018

Highly recommend this private tour by Shin-san to those who would like to explore the Hakone area in a relax & hassle free manner for a culture exchange. Shin-san has been helpful & straight-forward in organizing this tour, e.g. suggesting dinning venues not on our...More

Date of experience: October 2018
Thank fi43125
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded 30 October 2018

Thank you so much for visiting Japan and my hometown Hakone! It was my great pleasure to meet all of you and spend such a great and fun day with you all! I'm so glad to hear that you enjoyed the day too :D I...More

Reviewed 16 October 2018

We hired Shin Kaneko of Explore Hakone for a one day private tour of the Hakone/Odawara area in early October. He was fantastic to work with and gave us a day we will never forget. Our contact with Shin began several months before we arrived...More

Date of experience: October 2018
Thank luckypa
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded 22 October 2018

Thank you so much for visiting Japan and my hometown Hakone on the other day. Yes, we were very worried about what the typhoon would have left. But it turned out to be one of the best days in the season! I still can't believe...More

Reviewed 15 October 2018 via mobile

An easy 10/10 experience!! Shin did an outstanding job in showing us around Hakone. If you’re planning a trip to Japan, set aside a day to go on this tour. It’ll be the perfect break from the big bustling city of Tokyo.More

Date of experience: October 2018
Thank Hanine H
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded 22 October 2018

Thank you so much for visiting Japan and Hakone. It was a great opportunity for me to meet all of you and guide here in my hometown! I hope you also enjoyed the rest of your trip!! I'm looking forward to serving you again. Please...More

Reviewed 30 September 2018 via mobile

It was our great pleasure to be guided by Shin for our day in Hakone. He took us to many places we would not have otherwise seen, including a historic tea house and the emperor’s summer house. He was kind and friendly. He was very...More

Date of experience: September 2018
Thank Amanda L
Shin-Kaneko, Owner at Explore Hakone, responded to this reviewResponded 2 October 2018

Thank you so much for visiting Japan and Hakone. It was such a great opportunity for me to meet all of you and guide here in my hometown. It was a shame that the weather was not nice and we had rain all day long....More

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Questions & Answers
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Daniellejoy67
19 January 2019|
Answer
Response from Shin-Kaneko | Property representative |
we have more than 200 hotels/ryokans in the area. Yumoto and Gora area are famous for good hot springs and cozy ryokans.
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