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Friendly Shoe Shop

18 Tran Phu Street, Hoi An 51000, Vietnam
+84 93 521 13 82
Review Highlights
Really lovely service. Great shoes.

It's hard to know where to go for shoes in Hoi An, especially when there is so much choice! I found... read more

Reviewed 2 days ago
Ballarat, Australia
Really pleased with my bespoke hand-made shoes

I hadn't planned to buy shoes but, well, having clothes and shoes made is what you do in Hoi An. I... read more

Reviewed 4 days ago
Colin B
Cambridge, United Kingdom
Read all 1,100 reviews
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Make the shoes you ever dreamed of. Leather boots, sport shoes... everything is possible. Free internet for customers. Delivery in your hotel in 12h. Visit us ! No like = no pay!
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pair of shoes” (101 reviews)
“great shoes” (57 reviews)
Closed Now
All hours
Hours Today: 08:30 - 21:00
18 Tran Phu Street, Hoi An 51000, Vietnam
+84 93 521 13 82
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Reviews (1,100)
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1 - 10 of 974 reviews

Reviewed 2 days ago

It's hard to know where to go for shoes in Hoi An, especially when there is so much choice! I found The Friendly Shop after searching on google for reputable places. I was served by a lady who was absolutely lovely and not pushy at...More

Thank naomii44
Reviewed 4 days ago

I hadn't planned to buy shoes but, well, having clothes and shoes made is what you do in Hoi An. I have always wanted a pair of hand-made shoes as I have odd feet and have terrible trouble getting shoes that fit but the cost...More

Thank Colin B
Reviewed 1 week ago via mobile

We went as a couple. I got one pair of dress shoes and one pair of boots, my girlfriend got a pair of heels and a pair of boots. The experience was great, the sales staff is knowledgeable and not pushy (a nice relief). They...More

Thank Aronne H
Reviewed 1 week ago via mobile

Overall we were happy with our experience in this shop, and maybe it's our fault that we were only there for 3 days in Hoi An. Their prices are a little high but still competitive. My husband had a computer case made for his Mac...More

Thank Lorraine S
Reviewed 1 week ago via mobile

I had a pair of sandals I wanted and they replicated them exactly. They were not pushy about price, told me price for real leather and for faux leather. They didn't push either one. I wasn't in a rush so I came back about 20...More

Thank Harpers0512
Reviewed 2 weeks ago via mobile

Sadly the shoes they made for me were completely wrong. But true to their word, with zero fuss, they gave me my full deposit back. My sister had two pairs of shoes made and is happy with them

Thank Paddy P
Reviewed 3 weeks ago via mobile

After a bad experience with a another store trying to make a copy of a shoe I gave up and tried the Friendly shoe store ... WOW They nailed it first time so I got another pair made ( I take a size 14 wide...More

1  Thank Roger S
Reviewed 3 weeks ago via mobile

My shoes look and feel great. Made exactly to my design. Great staff. I'll order online for my next pair. Back in Australia, after four weeks of wear I noticed a fault in a heel, this was repaired locally and under warranty. Very impressed with...More

Thank clappedout5597
Reviewed 3 weeks ago

We decided to go with Friendly Shoe Shop after reading so many fantastic reviews and also because their materials and designs seemed a little more stylish that the rest. I absolutely loved my boots (pointed leopard print) which were a combination of 2 different designs...More

Thank Lucy A
Reviewed 3 weeks ago

I wanted a casual sneekers and I found a pair on their shelf. Staff in the shop was friendly and everything went smooth. After I got the shoes I was very happy with the final product. So far so good. After a few days of...More

Thank miha2200
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Questions & Answers
Stella L
11 September 2017|
AnswerShow all 2 answers
Response from Kavita V | Reviewed this property |
No idea!!
Drew W
18 December 2016|
Response from Rene L | Reviewed this property |
Yes, you can. Just explain clearly what you are after or even better come with a photo.