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Friendly Shoe Shop

Closed Now: 8:30 am - 9:00 pm
Open today: 8:30 am - 9:00 pm
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Review Highlights
Great Value and Service

I had read lots of reviews online about Friendly Shoe Shop and decided to give it a try while in... read more

Reviewed yesterday
DianaV3312
,
Houston, Texas
Great service and quality

I had a pair of leather boots made and my partner had a pair of shoes made. We'd been referred to... read more

Reviewed 3 days ago
AdrienneDowling
,
Auckland, New Zealand
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Traveller Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pair of boots”(51 reviews)
“sole”(50 reviews)
“great service”(102 reviews)
About
Make the shoes you ever dreamed of. Leather boots, sport shoes... everything is possible. Free internet for customers. Delivery in your hotel in 12h. Visit us ! No like = no pay!
Closed Now
Hours Today: 8:30 am - 9:00 pm
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Contact
18 Tran Phu Street | 15b Hoang Dieu Street, Hoi An 51000, Vietnam
Website
+84 93 521 13 82
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Reviews (1,250)
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Show reviews that mention
All reviewspair of bootssolegreat serviceknee high bootsleather sandalsbrown leathercustom madeleather goodsfinished productfitted perfectlyback homemy partnerminor adjustmentsfinal productwithin hoursnext morningexcellent quality
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1 - 10 of 1,108 reviews
Reviewed yesterday

I had read lots of reviews online about Friendly Shoe Shop and decided to give it a try while in Hoi An on holiday. The owner greeted me on arrivals and immediately began helping me decide what I wanted! I picked out a style, a...More

Thank DianaV3312
Reviewed 3 days ago

I had a pair of leather boots made and my partner had a pair of shoes made. We'd been referred to the Friendly Shoe Shop and I must say I'm very happy with my boots. Service was great and the price was good too.

Thank AdrienneDowling
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 days ago

Hi Adrienne ! Thank you very much. If you are happy, so we are happy ! :-) We hope that your partner is still in love with his new shoes too. We wish you a nice day and hope to see you again !

Reviewed 4 days ago

We were recommended this shoe shop from our tour guide form the previous nights food tour. Great recommendation. I had 2 pair of suede ankle high boots made and a pair of leather slip on European shoes. The shoes fit perfectly and were so comfortable...More

Thank Rod M
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 days ago

Hi Rod ! Thank you for your friendly review. We are so happy to see you happy with your new shoes ! If you have any question, do not hesitate to contact us. We wish you a new lovely story with your shoes and hope...More

Reviewed 4 days ago

The gals were helpful and accommodating in selecting styles, and materials and ensuring they fit. Shoe shopping is fun at the best of times, but they made it even more so. They also reassured my husband that I had said "no" to their offer of...More

Thank DebCox4
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 days ago

Hi DebCox4, Thank you so much for your review ! It was a pleasure for us to help you. Don’t hesitate to contact us by email if one day you want matching handbags, we will tell nothing to your husband ;-) We hope to see...More

Reviewed 6 days ago via mobile

I got told to have shoes made in Hoi An so I researched on trip advisor and found friendly shoe shop. I have wide feet so find it hard to fit into heels in Australia. Had a beige pair of heels made and a pair...More

Thank AmyLHeywood
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 5 days ago

Hi Amy ! Thanks you so much for your review. We will show this to our Friendly team :-) The happiness of our customers is really important for us ! We are so happy to see you happy with your new shoes. We hope that...More

Reviewed 1 week ago

Had some custom made shoes designed by myself from one day to another. The service was expedite and the shoes were designed and fitted perfectly to what I had requested. I recommend friendly shoes 100%, their knowledge of shoes is of high standards and the...More

1  Thank Camilajose
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 1 week ago

Hi Camilajose, Thank you so much ! It was a pleasure to make the shoes you designed :-) We try to do our best everyday to improve the quality of our products and our knowledge. It’s very important for us. We are happy to see...More

Reviewed 1 week ago via mobile

The staff are great and very helpful. I was in a hurry and needed a new pair of flip flops. We were in and out of the store in less than 10 minutes and the shoes were ready in 2 hours! They had good selection...More

1  Thank Heidi H
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 1 week ago

Hi Heidi, Thanks for your review ! We are happy to see that you found your happiness in our shop. If one day you want to order online, you can contact us by email, it will be a pleasure to make shoes and bags for...More

Reviewed 1 week ago via mobile

My wife and I bought a bag, sandals, dress shoes, and a belt back in October 2016. These shoes were for my wedding in September 2017 and I didn't wear them until them. A few months after, the sole started peeling off from the shoe...More

1  Thank Joshua c
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 1 week ago

Hi Joshua, Wow, what a lovely and friendly review ! Thank you so much for your message. It was a real pleasure for me and my team to create the shoes for your wedding and the other pairs after ! Our guarantee is something very...More

Reviewed 3 weeks ago via mobile

Came just to have a look ...bought 4 pairs ...really fabulous can’t be happier ..great service and quality ..

Thank Jonathan S
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 3 weeks ago

Hi Jonathan ! Thank you ! We are very happy to see you happy with your 4 new pairs of shoes. We can’t be happier too ! We will read your review to our Friendly team :-) Have a nice trip in Vietnam !

Reviewed 4 weeks ago via mobile

I’m delighted with the sandals I had made to measure, especially as my feet are normally too wide to buy sandals in the UK. I also took the measurements of my Dad’s feet and had some flip flops made for him. They listened to exactly...More

Thank RCM204
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 4 weeks ago

Hi RCM204 ! So happy to see you and your dad happy with your new shoes ! It was a real pleasure to realize your dream. We hope to see you again if you come back to Hoi An !

View more reviews
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Questions & Answers
Ask a question
Mélanie P
9 February 2018|
Answer
Response from Joshua c | Reviewed this property |
Not unless you sent them your orthotics.
0
Votes
StellaL1483
11 September 2017|
AnswerShow all 3 answers
Response from Kavita V | Reviewed this property |
No idea!!
0
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Patrick L
1 March 2017|
Answer
Response from Greg C | Reviewed this property |
I realise that it's some months since you asked this question but given that no-one has replied, I hope my answer helps. We've just got back from Hoi An. The bag show that is owned by the same people were happy to do email... More
0
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