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Friendly Shoe Shop

#11 of 398 Shopping in Hoi An
Certificate of Excellence
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Address: 18 Tran Phu Street, Hoi An 51000, Vietnam
Phone Number:
+84 93 521 13 82
Website
Today
08:30 - 21:00
Closed now
See all hours
Hours:
Sun - Sat 08:30 - 21:00
Description:

Make the shoes you ever dreamed of. Leather boots, sport shoes......

Make the shoes you ever dreamed of. Leather boots, sport shoes... everything is possible. Free internet for customers. Delivery in your hotel in 12h. Visit us ! No like = no pay!

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TripAdvisor Reviewer Highlights

Read all 1,019 reviews
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  • 724
    Excellent
  • 124
    Very good
  • 31
    Average
  • 8
    Poor
  • 9
    Terrible
Whaooo it's exciting !

Ok I will be the thousandth one to write a good review for this shop so I will do it quick: The boss is a really good and smart person : we had the opportunity to talk a while... read more

5 of 5 bubblesReviewed 4 days ago
_thomassaupique
,
Lyon, France
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1,019 Reviews from our TripAdvisor Community

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Showing 896: English reviews
Lyon, France
2 reviews
5 of 5 bubbles Reviewed 4 days ago NEW

Ok I will be the thousandth one to write a good review for this shop so I will do it quick: The boss is a really good and smart person : we had the opportunity to talk a while with her and she was really interesting. Her way to sell shoes is clever : You pay only if you like... More 

Helpful?
Thank _thomassaupique
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Read previous Trip Advisor reviews and headed straight to Friendly's on arrival in Hoi An. I was not disappointed, the staff were very attentive and listened to my requirements for ankle boots. On return for my first fitting I could not believe how good they looked and they only required a very minor adjustment. My other half had ordered a... More 

Helpful?
Thank Shelagh T
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I'm a UK size 13 and I was having real trouble finding shoes in Vietnam that fit me. I saw a casual pair of grey shoes, similar in style to converse. They had a leather part in the back which I didn't like. I told them and they made it instead with the canvas material all the way around. The... More 

Helpful?
Thank HPJM
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Can't recommend this place enough. My girlfriend and I stayed in Hoi An for 2 weeks and looked at most of the shoe shops - and a couple times each at that. We ended up choosing Friendly's and weren't disappointed in the slightest. My girlfriend literally designed her own shoes. She explained in detail how she envisioned each pair and... More 

Helpful?
1 Thank Mike G
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Friendly was shut for Lunar New Year for the first few days we spent in Hoi An, on our second to last day they re-opened and we were hoping to get some shoes made for my partner in time before we left (approx 26hrs later!). Fabulous service with the whole process explained in detail. Used a pair of shoes in... More 

Helpful?
Thank AdventureAlice
Shanghai, China
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Hoi An is famos for custom made suites and shoes so I give it a try. I got 2 pairs of shoes just the way I wanted and I like it very much. The staff is very friendly and professional, you even get the money back via PayPal in case they broke! The price is very competitive compare to other... More 

Helpful?
Thank domaxbeni
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I visited this store after shopping around at a view stores. They offered me three levels of quality ranging from fake leather to full leather. I bought two pairs of shoes, black and brown, which they copied a style from a photo I showed them with a few modifications I asked for. They look great and fit perfectly after the... More 

Helpful?
Thank Aidan P
1 review
5 of 5 bubbles Reviewed 5 weeks ago via mobile

They knew what they were doing. Good advice. Good product. Excellent customer service. Very happy with the overall experience.

Helpful?
Thank Brandon K
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 January 2017

We looked at several different places for my son to have motorcycle shoes made and My wife needed some sandals. This shop provided excellent service and friendly advice. It was a busy place and this meant that people we curious to see what special price can be had. They were able to provide my son's boots, my wife's sandals and... More 

Helpful?
Thank Richard V
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 January 2017 via mobile

We were very satisfied with the service we received from Miss Hong. We bought two pair of sandals, a travel bag and a shopping bag. The quality of the products is excellent. This really is a professional and friendly shop! :)

Helpful?
1 Thank Hilde B

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Friendly Shoe Shop and other visitors
6 questions
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2 months ago
Vung Tau, Vietnam
Vung Tau, Vietnam

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Questions? Get answers from Friendly Shoe Shop staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?