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Friendly Shoe Shop

#12 of 396 Shopping in Hoi An
Certificate of Excellence
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Address: 18 Tran Phu Street, Hoi An 51000, Vietnam
Phone Number:
+84 93 521 13 82
Website
Today
08:30 - 21:00
Open now
See all hours
Hours:
Sun - Sat 08:30 - 21:00
Description:

Make the shoes you ever dreamed of. Leather boots, sport shoes......

Make the shoes you ever dreamed of. Leather boots, sport shoes... everything is possible. Free internet for customers. Delivery in your hotel in 12h. Visit us ! No like = no pay!

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TripAdvisor Reviewer Highlights

Read all 1,007 reviews
Visitor rating
  • 714
    Excellent
  • 124
    Very good
  • 31
    Average
  • 8
    Poor
  • 9
    Terrible
Highly recommend

I have just left the store with a pair of beautiful leather shoes after only putting my order in this morning and having 2 adjustments during the day. I had 2 pairs of shoes made... read more

5 of 5 bubblesReviewed 3 days ago
Kate12345678910
via mobile
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1,007 Reviews from our TripAdvisor Community

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Showing 886: English reviews
1 review
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

I have just left the store with a pair of beautiful leather shoes after only putting my order in this morning and having 2 adjustments during the day. I had 2 pairs of shoes made, however only bought 1 (the 2nd design I chose was a risk, and although the make was perfect, they simply didn't suit me). I was... More 

Helpful?
Thank Kate12345678910
Level Contributor
37 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Got 2 really cute pairs of shoes. I got one pair made using their designs. I was able to get them made in a very beautiful and unusual shade of blue. The other pair they made to my specifications and they did a perfect job. The shoes felt so good and fitted really well. The staff were lovely and helpful.... More 

Helpful?
1 Thank Thymebasil
Altdorf bei Nurnberg, Germany
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Best place we found during our stay. My partner and i got shoes made which were fitted multiple times and always adjusted to our wishes. Friendly service, perfect customer service and amazing shoes!!!

Helpful?
Thank Lisa S
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We stopped in for just a moment to ask if they could repair my broken sandal with some glue. I expected a fee of some sort but she insisted on doing it at no cost and wouldn't take any cash when I offered again. Just a super friendly store. If I had had time to have shoes made I would... More 

Helpful?
Thank Sarah C
Hoi An, Vietnam
Level Contributor
8 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Went on recommendation. Had photo of shoes I wanted, flat and comfortable. As its name suggests a friendly very busy shop in a small space. Choose leather from large swatch of samples and discussed depth of sole. Had both feet drawn on piece of paper and measured. Price dependant on what's in the shoe, lining etc. Very experienced assistants who... More 

Helpful?
Thank travellingoap2017
Perth
2 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

My partner and I read many reviews online before finding friendly shoe store. Not only is this shop conveniently located in the heart of Hoi An, they have amazing customer service and were able to reproduce almost exact replicas of the shoes we wanted. The turn around time was fantastic, with a fitting to check the size/colour/design the next day.... More 

Helpful?
Thank christine t
Level Contributor
20 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

My wife and I were blown away at the quality and perfection of the custom boots we had made. The process was painless - first visit, we selected a style and ordered. Second visit (next day), we tried on for adjustments, third visit, we left happy with our new full leather, custom boots. Awesome!!

Helpful?
Thank FinkleRay
Johannesburg
Level Contributor
23 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I stumbled on the shop because I eyed a great pair of boots in the window. Quite a statement considering the sheer amount of shoe and leather goods outlets in town! The team were very friendly and happy to make alterations to the boots to fit my criteria. 24 hours later I had a beautiful pair of hand made leather... More 

Helpful?
Thank atmcza
Level Contributor
21 reviews
14 attraction reviews
3 of 5 bubbles Reviewed 4 weeks ago via mobile

The shoes are very expensiv in this shop, i think so. The staffs are friendly. Before you buy shoes, please visit some more shops.

Helpful?
Thank Guenter B
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I had a very complicated order for a custom wallet and they were able to execute all of my requests beautifully. I'm so happy with my custom wallet. Would recommend this place for any request for custom leather products.

Helpful?
Thank Quinn J

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Friendly Shoe Shop and other visitors
6 questions
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1 month ago
Vung Tau, Vietnam
Vung Tau, Vietnam

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?