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Viola Tours & Travel

Arusha, Tanzania
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About Viola Tours & Travel
We specialize in providing services such as, safaris Northern circuit, Luxury Lodge Safaris, Budget Camping, Mountain Climbing, Hotel Reservations and transportation within Tanzania.
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Tours and Tickets by Viola Tours & Travel
15Reviews0Q&A
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Bernard D wrote a review Feb 2020
Greater Melbourne, Australia9 contributions1 helpful vote
Our family of 6, enjoyed the 9 day Safari led by our excellent driver and guide Frank. He was knowledgeable especially about birds and was very caring throughout the Safari. It was amazing to see the animals close up and roaming so freely. Great value, Viola Tours. Thank you
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Response from ViolaTours1, Owner at Viola Tours & Travel
Responded 2 Mar 2020
Thank you Mr Bernard and your family too, a short and sweet review! We are delighted that you chose us, and even more delighted that you enjoyed it. Kind regards Violet
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Julia_2709 wrote a review Nov 2019
Ulyanovsk, Russia5 contributions
Everything was fine, great guide William and his team tried their best! Excellent acclimatization schedule, William speaks English very good and told us a lot of interesting information about Kilimanjaro and Tanzania during our hiking. William and his team provide very good service and took care about us whole time! The only one thing we want to improve - the waiter should learn English.
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Date of experience: October 2019
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Response from ViolaTours1, Manager at Viola Tours & Travel
Responded 4 Nov 2019
Well done on reaching the summit of Kili - a great achievement indeed! We are very pleased to find out that you enjoyed yourselves and that our services was to your satisfaction. We know it is a big decision to choose a tour operator from far away, but we do hope that the feedback from visitors such as yourselves will give other the confidence and trust to book with us. We will certainly try to look after all our guests as well as we can! Thank you very much. And the waiter will improve his English even that is not mother tongue. Kind regards Violet Mfuko
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Gordon butt wrote a review Oct 2019
3 contributions
Well organized tour group though we were placed with Meru Slopes for the safaris. Very enjoyable group to travel with. There were issues initially because of my resident work permit and it also caused delays getting most of the park entry permits. We visited all 4 parks in the Arusha area, amazing part of Tanzania - don't miss it!!. .
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Date of experience: October 2019
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Response from ViolaTours1, Owner at Viola Tours & Travel
Responded 31 Oct 2019
Hello, Thank you very much for your review and we are glad to know that you enjoyed the experience with us. Apologies for that. We're glad that it was a good learning curve for you and we hope to see you again in the near future. Karibu Sana! Violet Mfuko
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Shyam R wrote a review Oct 2019
Bengaluru, India18 contributions6 helpful votes
We had recently gone on a 6 day safari with Viola tours and we couldnt have been more satisfied. From the booking stage and customisation to the actual tour, everything was handled without any problem. Violet was prompt on the email and answered any queries that came up. For the tour itself, we had Frank, an experienced guide whose knowledge of the parks, environment and topography was really great. His spotting ability was also amazing, and often, we were hard pressed to see even with binoculars, what he had spotted with the naked eye. Apart from the animals, his knowledge of birds was also fantastic. From a sparrow to the secretary bird, he knew them all. He also found where the migration was and ensured that we saw a part of it. The vehicle provided was also good, and we hardly felt the rough roads. Though we had a breakdown once, Frank attended to it promptly, and we were back on schedule in the least possible time. All in all, a great experience and I would whole heartedly recommend Viola Tours.
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Date of experience: October 2019
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Response from ViolaTours1, Owner at Viola Tours & Travel
Responded 31 Oct 2019
Hi Shyam Rao, Thank you very much for your review and we are glad to know that you enjoyed the experience with us. Apologies for breakdown wont happen again. We're glad that it was a good learning curve for you and we hope to see you again in the near future. Karibu Sana! Violet Mfuko
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Walter wrote a review Oct 2019
1 contribution
We thoroughly enjoyed working with the people at Viola Tours & Travel. They were warm and welcoming and provide excellent services. We loved it so much and would like to return for another excursion. When we do, we will reach out to Viola because they are extremely thorough and helpful. This is a GREAT group of folks !!
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Date of experience: June 2019
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Response from ViolaTours1, Manager at Viola Tours & Travel
Responded 9 Oct 2019
Thank you for your review and we can't wait for your return, so please come back! Thank you for your comments, Kind regards Violet Mfuko
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