The Tanzanite Experience
The Tanzanite Experience
4.5
10:00 AM - 3:00 PM
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
8:30 AM - 5:30 PM
Sunday
10:00 AM - 3:00 PM
About
Visit The Tanzanite Experience and learn about the history, mystery and rarity of this precious gemstone, unique to Tanzania. Through a series of interactive tours and visual exhibitions, including a replica of a Tanzanite mine shaft, visitors discover how tanzanite was created, named, mined, cut, polished and graded. There is also the opportunity to purchase tanzanite direct from the source with all gemstones purchase being accompanied by a certificate by The Tanzanite Laboratory™. The museum is located in the center of Arusha Additional stores are open at Arusha Coffee Lodge, Maramboi Tented Camp, Manyara Airport, Manyara Serena Lodge. Ngorongoro Serena Lodge, Seronera Visitors center, Serengeti Serena Lodge, Kilimanjaro Intl Airport, Zanzibar Airport & Zanzibar Airport. The Tanzanite Experience is dedicated to creating a greater awareness of the rare and precious tanzanite and offers visitors a complete ‘tanzanite experience’.
Duration: 1-2 hours
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  • Chula H
    2 contributions
    5.0 of 5 bubbles
    Beautiful Tanzanite
    My daughter and I visited the store hoping to buy some earrings for ourselves and my mother. We were served by Odilia Mashashi who was friendly and willing to show us every piece we wanted to have a closer look at. We took a lot of her time and became like family. Our visit was a wonderful experience. We love Tanzania and we love the pieces of jewellery we bought.
    Dear Guest, Big up for this fabulous review, thanks for taking out time! It seems you had an excellent time with Mashashi, who treated you as family, that's exactly how we like to deal with our guests, by making them extra special, because you deserve it! Well done Odilia on the shoutout. :) We can't wait to welcome you again.
    Written 18 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 26 July 2023
  • Steph S
    14 contributions
    5.0 of 5 bubbles
    Very good experience and favorable pricing
    Odilia Mashashi was a wonderful help to me as I chose tanzanite and tsavorite stones. I had already done some research, and her information coincided, which made me comfortable doing business. She is knowledgeable and very helpful. I would do business there again, if I ever get to Tanzania again! She made my day and I made hers, August 1, 2023 Thanks, “O”!!!!
    Dear Guest, This is so cool to read, thank you so much for that! Well done to Mashashi on this incredible shoutout, that is what The Tanzanite Experience is all about! :) It is super to read you had a very good experience and our pricing was also fair, we do our best to price our products at the most affordable ranges so our guests can make an informed decision, and we are really appreciative of your business! Welcome again. :)
    Written 18 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with family
    Written 2 August 2023
  • Stephanie C
    Lyon, France4 contributions
    5.0 of 5 bubbles
    Tanzanite
    After Kilimanjaro climb we had a plan to buy tanzanite and Oscar Mosha from Tanzania escapade company., was a big help after long search and he recommended us to tanzanite experience shop, we drove from Moshi to arusha he assisted us and we got good discount from this shop, and he helped us to negotiate and we ended buying a very good stones for my family back home as a gift. We highly recommend him if you need tanzanite he knows where to take you. +255717946887 We are very happy. Thank you very much for the stones.
    Dear Guest, Thank you very much for your review and for driving all the way to visit, upon being recommended! At Tanzanite Experience we pride in giving our clients the best options to pick from and are always happy to offer a discount, we are so pleased you got both! :) Thanks again for visiting and to the company that pointed you in the right direction! See you once more.
    Written 18 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with friends
    Written 6 August 2023
  • Rene W
    2 contributions
    5.0 of 5 bubbles
    Purchasing a tanzanite ring
    I loved this! Elizabeth guided me through the whole experience explaining the history and how it is mined. She also told me about how 5% goes to the Masai Women's Project. I was thrilled to purchase my ring there and will have it as a lasting memory of my wonderful time in Tanzania.
    Visited August 2023
    Written 21 August 2023
  • Farron F
    11 contributions
    5.0 of 5 bubbles
    Beautiful Tanzanite
    We loved the tour and our guide Tabitha was very knowledgeable about the story surrounding Tanzanite. The selection of jewelry was amazing and there is something for everyone. We selected a stone and it was made for us while we were on safari. It was ready for pick up just as they promised and it looked amazing on my wife’s neck. Farron and Martha
    Dear Guest, Thanks a ton for this awesome review and for paying us a visit, we hope it exceeded your expectations! :) Tabitha and our entire sales team are one of the main reasons we have been able to achieve what we have, and we are so happy for her that she gets all the plaudits, well done! But the cherry on top is that you were able to get exactly what you needed in a timely fashion, that's what we are all about! :) Yes absolutely, there is something for everyone and we can't wait to welcome you both again next time!
    Written 26 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled as a couple
    Written 23 August 2023
  • Deborah C
    Santa Clarita, California2 contributions
    5.0 of 5 bubbles
    A once in a lifetime purchase during my once in a lifetime trip to Tanzania!
    Such an amazing experience! First, you can watch the documentary about the mining of Tanzanite,, how it started and how it got its name. Then, with no pressure, you can look at all they have from loose stones to those that are set. The first item I saw and put on was the one I purchased! A gorgeous pear shaped solitaire ring set in 18k whi gold with pave diamonds on the “split” band next to the stone. Thank you, Maureen, for all your help!
    Visited September 2023
    Travelled solo
    Written 2 September 2023
  • Ginny K
    1 contribution
    5.0 of 5 bubbles
    Replacement earrings
    What a wonderful experience. Via email, Junaid helped me, with a lot of patience, to replace a lost earring. The process went smoothly and the new earrings arrived promptly. Now I once again have a beautiful reminder of my trip to Tanzania.
    Dear Guest, Thanks much for this awesome review. We are so delighted that Junaid was able to assist you online to get everything sorted out in the perfect manner, and yes, we take pride in the fact we could play our part in keeping your memories of Tanzania up and up! :)
    Written 11 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Travelled solo
    Written 21 September 2023
  • Nga D
    29 contributions
    5.0 of 5 bubbles
    A must place to visit
    Wonderful place. I did not visit any jewelry shop but like a museum like this before. I am glad that their turn over will be also used for helping other people in Tanzania. Their Tanzanites are very good and beautiful and the staff are so friendly and helpful , i just wish i have more money to buy more. This is a must place to visit in Arusha.
    Visited September 2023
    Travelled solo
    Written 23 September 2023
  • Irina N
    1 contribution
    5.0 of 5 bubbles
    I can't recommend this company highly enough!
    We bought a beautiful ring with the two heart stones in Arusha. The choice of the jewellery in Arusha is amazing, staff are very professional and helpful. We even managed to get a discount! After visiting Safari we went to Zanzibar where I wore my ring for the first time but, unfortunately unexpected issue (one of the stones was lost) happened to my ring. I didn’t sleep for the whole night as thought that probably not much can be done on time as we had only 3 days left before our departure to the UK, plus we had 2.5 h drive to the closest Tanzanite Experience Branch. In the morning we tried our luck and went to the Branch in Stone Town and need to admit that we were nicely surprised on how professionally and quickly teams between Stone Town and Arusha worked together to make sure my ring was repaired on time. My ring was sent to Arusha, two stones were replaced (as they didn’t have the colour and shape of the missing stone) and my beautiful ring with two new stones was sent back to Zanzibar just on time to be collected before our departure. Once more thank you to everyone involved i.e to the Taxi driver who recommended this company, to the staff in Arusha who had a lot of patience while we were making our decision on what to buy and of course a special thank you and appreciation goes to Nyandolwa James, Ronan Liebard and Hasnain Sajan who made sure that the issue was resolved in a professional manner, on time and with as less stress as possible! Recommend this company and their service. Regards Irina
    Visited August 2023
    Travelled as a couple
    Written 24 September 2023
  • Ramya N
    9 contributions
    5.0 of 5 bubbles
    Awesome collection. Wonderful staff
    Wide variety. Excellent collection. They were very patient in assisting me. Naphy went an extra mile when I was particular about my choice and called the other stores to provide me with variety. We video called, looked at the collection and I finally picked my favorite pendant with a rustic look.
    Visited October 2023
    Travelled with friends
    Written 27 October 2023
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4.5
4.5 of 5 bubbles514 reviews
Excellent
395
Very good
81
Average
29
Poor
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Terrible
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Charlotte A
Keele, England, United Kingdom16 contributions
5.0 of 5 bubbles
July 2022
I've recently returned from a once in a lifetime trip to Tanzania. This trip was for my friend's 30th birthday and I knew I wanted to purchase some Tanzanite for her but wasn't sure how I could do this whilst still keeping it a surprise so I contacted Junaid at the tanzanite experience over email who has been truly fantastic from start to finish. He responds quickly to emails and worked with me to provide several options for Tanzanite jewellery within my budget, and even sent me videos so I could see the true colours of the stones. This helped me to pick the stones with the best quality despite being in the UK. Junaid arranged for me to pay online and then even arranged for my safari operator to collect the jewellery to pass to me on my arrival, and packaged it discretely so I could keep it a surprise from my friend. The jewellery is absolutely stunning and my friend couldn't be happier. I would 100% recommend The Tanzanite Experience for anyone wanting top quality service and top quality Tanzanite. Thank you so much.
Written 22 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Natalie F
1 contribution
5.0 of 5 bubbles
Nov 2022
I highly recommend visiting the Tanzanite Experience - both in person and online.

My husband and I recently had a wonderful trip to Tanzania in Nov/Dec 2022, part of which was near Arusha where these beautiful stones are mined. It was during this trip we visited one of Tanzanite Experience stores where I could fully appreciate the beauty and quality of the tanzanite sold there. I didn't make a purchase while in the country but very much wished I had.

A month after I was back home in Canada I found I still very much wanted to wanted to purchase a tanzanite, specifically one directly from Tanzania, as a really special memento of our time there. I contacted Tanzanite Experience online to make a purchase. I had never bought jewellery online before so I was quite nervous about making the right decision. Junaid provided exceptional service - very helpful, informative, friendly (and patient!) and his help gave me the confidence that I was selecting the correct piece for me.

I am very very happy with my purchase! It arrived quickly, without problems, and the colour and style is absolutely perfect for me. It is a rich violet-blue pendant with red flashes that spark in just the right light. I wear it as much as I can and every time I see it, I brings back memories of the beautiful country where it comes from. Thank you Junaid and your team for all your help with my Tanzanite Experience!
Written 13 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Djw1228
Massachusetts65 contributions
5.0 of 5 bubbles
Aug 2021 • Couples
Jacqueline could not have been more hospitable, informative, pleasant, or helpful. She is a sheer delight who not only talks the talk, but walks the walk. Her passion for tanzanite is apparent, and her responses to questions are quite thorough and knowledgeable. There was absolutely no pushy sales, simply supportive guidance. The film, the tour, the shopping ... without question is worthy of your time if you value learning, and you like to be treated with humble customer service.
We did purchase two GEMS (yay!), but we could have departed comfortably without feeling awkward for NOT doing so. We confidently bought certified, GORGEOUS stones without feeling uneasy about the purchase.

I highly recommend a visit ... and if it is your intention to spend money on tanzanite, then I highly recommend that you make your purchase here. If you are lucky enough to be hosted by Jacqueline, or an equally kind and informative colleague of hers, then you will understand my review, and you will certainly agree with me. Enjoy!
Written 5 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dagmar
4 contributions
5.0 of 5 bubbles
Dec 2020
Nice little exhibition about Tanzanite mining, takes no longer than 15 minutes. The shop offers an excellent choice of Tanzanite stones of all sizes and shapes. The stones are of different quality and therefore there is a big price range. So you can get some nice stones even if you are not willing to spend a fortune. We had a guide called Ally who was very friendly and patient and even though we only bought something small we were treated politely and felt well respected.
Nice experience!
Written 15 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thank you very much for taking out time to review us! We are very pleased that you had a great experience with us and that our expansive selection of elegant jewellery at varying prices enabled you to make an informed decision. Ally will be very happy that he could serve you well and we can't wait to have you again very soon! :)
Written 24 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dara M
3 contributions
5.0 of 5 bubbles
Oct 2020
Our favorite part was meeting Tabitha, this young lady was extremely knowledgeable, and informative. Her command of the English language made the experience all the more interesting. Tabitha, was very professional, and patience. I look forward to seeing her again very soon.

Asante,

Thank you, Tabitha
Written 26 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thank you very much for taking out time to write this great review! Tabitha, like our entire team at The Tanzanite Experience, loves every bit about Tanzanite and is very well versed about this beautiful gemstone. As such, she could not be happier that she was able to share her knowledge with you. She sends her regards and can't wait to see you again!
Written 27 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Matt Clarkson
2 contributions
5.0 of 5 bubbles
Nov 2020
I bought a ring from The Tanzanite Experience, after visiting the store in 2018, when I used to work in Moshi (happy days!)

I was led through the process of buying from the UK by the excellent Junaid, who was very helpful throughout and not pushy at all, allowing me to take my time (I took quite a bit of time!) and choose the ring I wanted to buy at my own pace.

Once purchased the delivery was extremely prompt, taking around 2 weeks to get to the UK. The ring is absolutely beautiful and I know it will make a certain someone very happy indeed! Many thanks, Matt
Written 26 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Matt, Thanks a lot for this amazing review! Our entire team strives ever so hard to ensure our guests have the best of experiences whether that is through in store purchases or online, and Junaid is no exception! He will be absolutely delighted he could take good care of you and we are all so happy that you loved the ring very much and it came in good time! We hope to be of service to you again in the future.
Written 28 November 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Clive
2 contributions
5.0 of 5 bubbles
June 2020
Some years ago we visited Tanzania incl Arusha, the Game Reserves & Unguja but neglected to buy any Tanzanite, such a rare & beautiful stone. Wanted to rectify that now with genuine article so contacted Tanzanite Experience whose response was all that I hoped for but not sure I'd receive given the distance involved.

Very pleased to say that Customer Relations Manager JUNAID KHAN and his colleaugues gave me superb service over an extended period of very trying circumstances including Covid 19 issues and shipping difficulties. I chose and was provided with a beautiful custom-made Tanzanite & Diamond ring for my wife's birthday. All this from 10,000 kms! Final transit from depart Dubai to delivery UK achieved in 24 hours.
On the basis of my experience I rate TE and Junaid Khan very highly and have no hesitation in recommending them. I placed my trust in them, they exceeded my expectations and they did not let me down.
Written 17 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thank you so much for speaking so highly about The Tanzanite Experience and for recommending us so highly! Reading such reviews gives us the reassurance we are doing the right things and we try hard to ensure that our guests get the service they deserve (whether through online purchases or in store). It is well grounded in the ethos of The Tanzanite Experience to not compromise on customer happiness at any cost, and thus, Junaid and co just love doing what they do- giving our guests the best possible Tanzanite Experience. Our team is really happy that you found the custom-made jewellery beautiful and they arrived in good time. We are also humbled to know that we exceeded your expectations and we look forward to serving you again in the future.
Written 23 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vic
Germany9 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
Highly recommend visiting one of The Tanzanite Experience store locations, we visited the outlet in Manyara Kibaoni, and ask as many questions regarding the stone you are looking for. The staff are highly knowledgeable, give their honest opinion, and have a thorough E2E (end-to-end) process that ensures you’re getting what you pay for.

Big shout out to @Elizabeth Deus who provided top attention and knowledgeable service to our experience at the Manyara Kibaoni outlet!
Written 2 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark H
Dallas, TX2 contributions
5.0 of 5 bubbles
Mar 2022
On our recent Tanzania safari trip we returned to the Tanzanite Experience in Arusha, in search of intense blue violet stones for earrings (on a previous trip we had purchased a beautiful stone for a ring). We found a pair of the highest quality stones at the TE shop at Lake Manyara Airport. I then worked with Ronan Liebard in Arusha, who worked to design beautiful settings for the earrings. I elected to have the settings made locally in Tanzania. What a great decision! The earrings are spectacular. Ronan was detailed and patient and the quality of work is exceptional. I have found the Tanzanite Experience to be an honest and trustworthy business and can recommend them without reservation.
Written 10 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GaD
Czech Republic31 contributions
5.0 of 5 bubbles
Apr 2024 • Solo
The Tanzanite Experience is a (free) small but very informative museum. Our guide, Beverly, walked us through and gave us a detailed explanation of what tanzanite is, how it's mined and refined, and what are the characteristics. Beverly was very nice and smiley and it was an overall pleasant visit.

There is also a shop in front of the museum. I had a limited budget, but Beverly helped me choose the perfect set to match my wishes with my budget. She also advised me on what looked good on me and on the quality of the tanzanite jewellery. I was also congratulated on becoming one of tanzanite owners. It was a nice experience shopping there.

The jewellery is more expensive compared to the jewellery stores on the street, however, Tanzanite Experience provided me with all certificates and advised me on how to declare / what to show at the airport, so I feel it was definitely worth it. Therefore, Tanzanie Experience recommended.
Written 13 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Wow, that was extremely pleasing to read, thanks so much for taking out your time in writing it! :) We couldn't be happier that you had the awesome experience that you did, especially with Beverly, well done to her for keeping up the highest standard and living up to our name! :) Yes, with Tanzanite Experience, one should never be worried about price, as we try our best to ensure we are well stocked up so we have something for everyone, and grateful that this worked well for you. Thanks once more for your visit and for recommending us, until next time...!
Written 29 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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