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The Great Escape Room Albany - CLOSED

2 Kross Keys Dr, Suite 5, Albany, NY 12205-1450
+1 518-380-6995
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Review Highlights
Great Room But Not Great Service

I booked a room for 10 people ahead of time and requested a specific room. When we arrived the... read more

Review collected in partnership with this attraction

Reviewed 31 October 2017
simsokm
Fun time at high price

Had a great time but was a little more than I expected for 1 hour. Would definitely recommend for... read more

Review collected in partnership with this attraction

Reviewed 16 October 2017
ryanfrancis13
Read all 123 reviews
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Overview
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The Great Escape Room is a real-life room escape game. Escape games are the newest craze sweeping the nation – a fun, team-building, brain-busting experience! The door is locked behind you and 60 minutes are on the clock! You must work together in order to find clues and solve puzzles that will lead you to your escape. Only about 20% of groups are able to meet the challenge and escape in time!
  • Excellent79%
  • Very good18%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
Suggested Duration: 1-2 hours
LOCATION
2 Kross Keys Dr, Suite 5, Albany, NY 12205-1450
CONTACT
Website
+1 518-380-6995
Reviews (123)
Traveller rating
Traveller type
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All reviews
"team building"
in 7 reviews
"problem solving"
in 3 reviews
"sherlock holmes"
in 4 reviews
"great fun"
in 7 reviews
"bachelor party"
in 2 reviews
"success rate"
in 2 reviews
"next month"
in 3 reviews
"library room"
in 3 reviews
"seconds left"
in 2 reviews
"a lot of fun"
in 6 reviews
"without giving too much away"
in 2 reviews
"co workers"
in 2 reviews
"fun experience"
in 3 reviews
"whole family"
in 3 reviews
"puzzles"
in 36 reviews
"escaped"
in 15 reviews
"blast"
in 16 reviews
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1 - 10 of 123 reviews

Reviewed 31 October 2017

I booked a room for 10 people ahead of time and requested a specific room. When we arrived the wrong room was set up and the man working there made it seem like it was my fault. I showed him the emails stating the specific...More

Review collected in partnership with this attraction
Thank simsokm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

Had a great time but was a little more than I expected for 1 hour. Would definitely recommend for the sheer experience.More

Review collected in partnership with this attraction
Thank ryanfrancis13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room Albany, responded to this reviewResponded 18 October 2017

Thanks for the review and the recommend! We value guest input greatly and hope that your return to try another room is imminent. If you join us on a Thursday, the price is a bit lower so you can save a little on your next...More

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Reviewed 10 October 2017

Really well designed and challenging. Really creative clues. Look forward to trying some of the other rooms soonMore

Review collected in partnership with this attraction
Thank ndswart123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room Albany, responded to this reviewResponded 18 October 2017

Wow! What a great review and thank you so much for taking the time to write and post it. You are quite correct in your statements about the room being a challenge. We love to hear about great experiences and hope that you return again...More

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Reviewed 10 October 2017

Our group reserved the Library, which is touted as the easiest room to complete. Concerned we'd escape too quickly (and have it not be worth our money or the drive), we opted for the extra puzzle. After 60 mins were up we'd failed to escape...More

Review collected in partnership with this attraction
Thank VElwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room Albany, responded to this reviewResponded 18 October 2017

Thanks for your input and let me assure you that we normally try to keep the rooms cool so that our guests are comfortable. I am sorry for the timing. Things never break at a convenient time. We hope that you can return again soon...More

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Reviewed 9 October 2017

The building was mostly dark when we drove up at 8:20pm. I called and spoke to the most rude person and he wouldn't allow us to do the experience, despite him saying we could prior to 8:30. We had "reservations" A back entrance, hardly light...More

Review collected in partnership with this attraction
Thank concerned851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room Albany, responded to this reviewResponded 18 October 2017

Thank you for taking the time to review your experience at The Great Escape Room. We do have a strict time policy that requests groups arrive 15min early in order to fill out paperwork and begin on time. Unfortunately, the first person for the group...More

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Reviewed 25 September 2017

Awesome brain teasers! We had a blast in the Bunker with the family! We will definitely do this again. Looking forward to the Infirmary next!

Review collected in partnership with this attraction
Thank kellybaldwin811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room Albany, responded to this reviewResponded 30 September 2017

Thank you so much for the review! We are so glad your group had fun! We certainly look forward to having you back again!

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Reviewed 24 August 2017

Hello the OTR Experience was very good. It challenged our administrators and it was a lot of fun. Thank you for all.

Review collected in partnership with this attraction
Thank 717virgenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room Albany, responded to this reviewResponded 4 September 2017

It was a pleasure hosting your OTR Event. We hope to work with you again in the future.

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Reviewed 24 August 2017

An exciting mystery to save the world! It's best if you're with a big enough group to not have people you don't know but we still had a great time! Will definitely plan another visit to one of the other mystery rooms.

Review collected in partnership with this attraction
Thank Jen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room Albany, responded to this reviewResponded 4 September 2017

Sounds like you had a great time visiting us here at The Great Escape Room. Comeback anytime to try another one of our exciting escape rooms.

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Reviewed 24 August 2017

We had such a great time and the staff was wonderful! We booked a private room for a bachelor/bachelorette party. We did the SH library and felt that it was challenging, but also super fun. We made it out in 55:30!More

Review collected in partnership with this attraction
Thank C H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room Albany, responded to this reviewResponded 4 September 2017

Thank you for choosing The Great Escape Room Albany for your private event. We are pleased to hear that you had such a great time and most importantly, YOU ESCAPED! Our staff was very happy to host your event and we hope you join us...More

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Reviewed 24 August 2017

This escape room was the best I've ever seen. Very involved and great attention to detail. The employees were wonderful and really went out of their way to make it a fun experience for us.More

Review collected in partnership with this attraction
Thank Kelly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Great Escap... R, Manager at The Great Escape Room Albany, responded to this reviewResponded 4 September 2017

Kelly, Thank you for visiting us at The Great Escape Room. We are glad to hear that you had such a great time. Our staff thrives on providing the best experience possible for our guest, we hope you come back to try another one of...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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