We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crossgates

Open Now: 10:00 am - 9:30 pm
Open today: 10:00 am - 9:30 pm
Review Highlights
large mall

Driving to the mall was hard. The exit from the Northway was packed and it almost seems dangerous... read more

Reviewed 2 weeks ago
sheshe111111
,
Waterford, New York
Big mall

This shopping mall located in suburb of Albany. It's hard to drive around and busy during weekend... read more

Reviewed 4 weeks ago
645raimundc
via mobile
Read all 135 reviews
40
All photos (40)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent38%
  • Very good47%
  • Average13%
  • Poor1%
  • Terrible1%
Travellers talk about
“large mall”(10 reviews)
“apple store”(6 reviews)
“lord taylor”(6 reviews)
About
Eat. Shop. Play. and now STAY at Crossgates, the Capital Region’s premier destination. Dual-branded Tru by Hilton and Homewood Suites by Hilton conveniently located within walking distance to Crossgates. With more than 180 retail shops, and visited...more
Open Now
Hours Today: 10:00 am - 9:30 pm
See all hours
Contact
1 Crossgates Mall Rd, Albany, NY 12203-5368
Website
+1 518-869-3522
Call
Improve This Listing
Recommended experiences in and around Albany
from USD 269.00
More Info
from USD 269.00
More Info
from USD 20.00
More Info
from USD 70.20
More Info
Reviews (135)
Filter reviews
121 results
Traveller rating
49
54
15
2
1
Traveller type
Time of year
LanguageEnglish
More languages
49
54
15
2
1
Show reviews that mention
All reviews large mall apple store lord taylor anchor stores vera bradley jc penny tile flooring burlington coat factory great variety of stores food court is nice tech savvy movie theater bowling alley capital district albany area stalls cvs
FilterEnglish
Updating list...
1 - 10 of 121 reviews
Reviewed 4 days ago

Had a few hours to wasted so decided to search for a mall. This one was within 15 minutes of the Times Union Center and was perfect. While most malls are dying off, this one was full of life and very few closed stores. This...More

Date of experience: March 2019
Thank kyle20b
Reviewed 2 weeks ago

Driving to the mall was hard. The exit from the Northway was packed and it almost seems dangerous to get in line. The parking lots were full. However, once inside, there were tons of stores. One of the only places you can go to all...More

Date of experience: February 2019
Thank sheshe111111
Reviewed 4 weeks ago via mobile

This shopping mall located in suburb of Albany. It's hard to drive around and busy during weekend. Hilton hotels, spa Mirabeau, and IMAX are nearby. Several nice places for eating and shipping.

Date of experience: February 2019
Thank 645raimundc
Reviewed 29 January 2019 via mobile

This shopping mall is well serviced, clean and spacious. There were a lot of bargains too in the January sales! Well worth a visit!

Date of experience: January 2019
Thank MasseyMerrins
Crossgates, Manager at Crossgates, responded to this reviewResponded 5 February 2019

Come visit again soon!

Reviewed 6 November 2018 via mobile

Nice and clean mall, lot to do, It seems safe. Parking is crowded. I let my kids shop and there is plenty of security at the time I went.

Date of experience: November 2018
Thank ufsny01
Reviewed 5 September 2018 via mobile

This mall is very big Over there or you can fine whatever you want you get a lot of the stores were you can get it or you like they have A losts of restaurants or you can choose where to eat

Date of experience: September 2018
Thank mariamY6122OU
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 14 September 2018

Hi Maria, Thank you so much for taking the time to leave a review. We hope you get to visit us again soon!

Reviewed 17 August 2018 via mobile

As most of the places are closed on weekend in Albany, Crossgates Mall is a nice place to hangout and do some shopping. Though not many brands but most of the brands store can be found to pick some good stuff. Enjoyed to spend a...More

Date of experience: August 2018
1  Thank ashimabrar
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 14 September 2018

Hi Ashima, Thank you for taking the time to leave a review. We are happy you enjoyed your visit to Crossgates Mall. Hope to see you again soon!

Reviewed 28 July 2018 via mobile

This is a wonderful shopping,dining and entertainment center.It is centrally located with easy access from I90 or 87 and Wolf Rd. The parking is very convenient and there are a great variety of stores The Macy’s is exceptional. Very attractive with great selections and excellent...More

Date of experience: July 2018
Thank daylilly50
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 14 September 2018

Hello, Thank you for taking the time to leave a review and for the kind words! We love shopping at Macy's too. Hope to see you again soon!

Reviewed 23 July 2018 via mobile

Checked out the standard. Lots of fun! Plus they had a 20 dollar discount for Lyft. Use cross20. Went on a Saturday was very quiet.

Date of experience: July 2018
1  Thank petebd13
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 14 September 2018

Hi Peter, Thank you for taking the time to leave a review. We are so happy to hear you enjoyed your visit to The Standard and were able to use the Lyft discount code. Hope to see you again soon!

Reviewed 10 July 2018

This mall is very large, it has a little something for everyone. I personally don't go there much because of it's size, way too much walking for me but it is a very nice mall.

Date of experience: July 2018
1  Thank mimaq
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 14 September 2018

Hello, Thank you for taking the time to leave a review! We hope you get to visit us again soon and check out all of our latest additions.

View more reviews
Nearby
Nearby HotelsSee all 50 nearby hotels
Homewood Suites by Hilton Albany Crossgates Mall
37 reviews
.36 km away
Tru by Hilton Albany Crossgates Mall
55 reviews
.36 km away
Residence Inn Albany Washington Avenue
331 reviews
.39 km away
Hampton Inn Albany-Western Ave/University Area
1,126 reviews
1.52 km away
Nearby RestaurantsSee all 763 nearby restaurants
The Standard Restaurant & Lounge
347 reviews
.10 km away
Texas de Brazil
149 reviews
.12 km away
110 Grill
38 reviews
.20 km away
The Melting Pot
93 reviews
.12 km away
Nearby AttractionsSee all 108 nearby attractions
All in Adventures
58 reviews
.11 km away
Dave & Buster's - Arcade
29 reviews
.12 km away
Spa Mirbeau
8 reviews
.12 km away
Questions & Answers
Ask a question
maryrose052751
13 August 2018|
AnswerShow all 2 answers
Response from Magumom | Reviewed this property |
We always stay the residence inn Washington ave extension right next to the mall.
1
Vote
deend3
7 March 2017|
Answer
Response from stosito | Reviewed this property |
Yes and an IMAX too
1
Vote