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Address: 272 Jln. S. Parman 22, Medan 20112, Indonesia
Phone Number:
+62 61 4519306
Website
Today
10:00 - 22:00
Closed now
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Hours:
Mon - Fri 10:00 - 22:00
Sat - Sun 09:00 - 21:00
Description:

Zengarden is a premium family spa in the heart of Medan. It is a peaceful...

Zengarden is a premium family spa in the heart of Medan. It is a peaceful and serene sanctuary devoted to nurturing harmony and relaxation through the healing powers of therapeutic touch. Each treatment at Zengarden is customized to address individual concerns and uses the most effective products and techniques.The result is an environment with intimate essence of nature that you will hopefully consider to be your retreat and a place to refresh and renew.

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TripAdvisor Reviewer Highlights

Read all 56 reviews
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  • 23
    Excellent
  • 11
    Very good
  • 2
    Average
  • 0
    Poor
  • 2
    Terrible
Definitely not bad

It's on the pricey side, at least for me. And they didn't really offer a lot of variety. But you got what you paid for, they know what they're doing, and the place is actually... read more

Reviewed 15 October 2016
Reinhard Panutu... S
via mobile
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56 Reviews from our TripAdvisor Community

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Showing 38: English reviews
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 26 January 2017 via mobile

I went there with my sis on 19/1/2017 at about 8pm. We finished at 10pm n forgot my phone which by the way was taken away from me by the messeur whilst being massage as she said it was on the way. 10 minutes later in my hired car I remembered n wanted to go back but was told that... More 

Helpful?
4 Thank Kris B
Clarisse W, Public Relations Manager at Zengarden, responded to this review

Hi Kris B, We are sorry that you lost your phone. Zengarden has been around for 4 years, and we pride ourselves as a premier spa in Medan. We accept criticism if we don’t live up to a standard of service that we promise. However, to accuse Zengarden’s staff of stealing your phone without any proof is slander. This comes... More 

2 reviews
Reviewed 15 October 2016 via mobile

It's on the pricey side, at least for me. And they didn't really offer a lot of variety. But you got what you paid for, they know what they're doing, and the place is actually very nice. I usually go there at least once every month

Helpful?
Thank Reinhard Panutu... S
Amstelveen, The Netherlands
Level Contributor
5 reviews
Reviewed 30 September 2016 via mobile

Last week we visited Zengarden and had a 150 min. Massage/aromatic bodytreatment. (90 min massage, 60 min body treatment). Nice reception, good information, but.... My massage was uninspiring, too soft (asked for strong) und only 75 min of which she had left me for another 5 minutes. She forgot the steambath and completed the minutes by keeping me waiting after... More 

Helpful?
Thank HJ R
Clarisse W, Public Relations Manager at Zengarden, responded to this review

Hello HJ R, I am so sorry to learn that you did not have as good experience as your girlfriend. We will make sure to re-train your therapist so that the same discomfort will not happen to the other future guests. I hope we would be given a second chance when you visit Medan one day. :) Thank you. More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 23 September 2016 via mobile

I choose this place for my husband( date 22 Sept start massage 3.55 pm ). Try to ask about the choice of the massage and prefer for sport therapy. But the cashier is unfriendly explain and said only oriental massages is available. So, ok for that and request for 2 hours and ask the firm massages. But my husband explain... More 

Helpful?
1 Thank Nachelle H
Clarisse W, Public Relations Manager at Zengarden, responded to this review

Hello Nachelle, I am so sorry to learn that you did not have a good experience at Zengarden. Upon learning about your experience here, we tried to find your contact detail but couldn't find it. We think it just fair to refund your money and make sure to re-train our therapist. In our line of business, one or two bad... More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 11 June 2016 via mobile

Had some spare time to kill before our flight home, decided to go a massage. Total damage: 1. zen herbal healer- idr200k for 90 min; 2. facial pore cleansing for idr108k 30min. Overall the treatment was good, pressure point was spot on! My therapist was firm yet gentle soothing aching muscle. The pore cleansing was great too...cleaned off the city... More 

Helpful?
Thank VonTan
Clarisse W, Public Relations Manager at Zengarden, responded to this review

Hello VonTan, Thank you. We are so happy to learn that you had great experiences at Zengarden. :) More 

Medan, Indonesia
Level Contributor
190 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
Reviewed 26 March 2016 via mobile

100% agree with all good reviews of Zengarden. Beautiful spa, expert therapist, reasonable price. Very satisfied with my 150 minutes "Oriental Experience".

Helpful?
Thank Gigi L
Clarisse W, Public Relations Manager at Zengarden, responded to this review

Hello Gigi L, Thank you. We are so happy to learn that you had great experiences at Zengarden. More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 26 January 2016 via mobile

I visited zengarden twice in my last trip to medan so far i had the best massage ever , I did scrub and massage for 2 hours and sport massage 2h for my second visit stuff are so nice polite and professional I highly recommend this place

Helpful?
1 Thank Nora L
Clarisse W, Public Relations Manager at Zengarden, responded to this review

Hello Nora L, Thank you. We are so happy to learn that you had great experiences at Zengarden. More 

Petaling Jaya, Malaysia
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 31 December 2015

I discovered this gem in Medan in 2013 while I was conducting research. It is a fantastic experience to be able to experience their signature massages and products. I love their signature massages. I have tried a few and it is quite worth the price. It is a must visit for me. Due to their high demand, they have increased... More 

Helpful?
Thank Janarthani A
Level Contributor
26 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 14 October 2015 via mobile

It was the first time I do waxing in my life. My lover asked me to do, he said it will be not painful. My first waxing, for Brazilian wax, bottom, upper and lower legs. And he did the same as me. The place is very comfortable, available for couple. And the therapists were very kind. Tips : you should... More 

Helpful?
Thank innekeputri
Medan, Indonesia
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 23 August 2015 via mobile

It's really a great massage place with Japanese ambience... Must try Herbal Massage, it's really great to relieve your tired muscle...

Helpful?
Thank Cynthia R

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